Ryan Yee
Ryan Yee at Metro Lexus
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Ryan Yee | Page 13

Guest Experience Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
140 Reviews

I have had experience in the car industry since 2015. I’m a diehard car enthusiast which is why I enjoy working at Lexus. The brand has a great reputation and I am happy to be a part of the legacy they have created. My goal is to make the car buying experience as simple and painless as possible by helping my guests make the best informed decision.

Dealership Experience

3 yrs, 8 mos

Industry Experience

9 yrs, 6 mos

4.9

140 Reviews

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140 Reviews of Ryan Yee

June 29, 2021

Dealership Rating
Employee Rating

Fantastic experience and with Ryan’s help we found a car we love! If it wasn’t for Ryan checking the new car inventory coming to the dealership, we wouldn’t have a Lexus. Fantastic job trying to make us hap More

by kyhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 30, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Metro Lexus, and we will certainly let Ryan know that you appreciate his help. We hope that you continue to enjoy your new ride!

June 29, 2021

Dealership Rating
Employee Rating

Friendly and professional staff. Ryan always return my phone calls, addressing my questions and concerns. It was a pleasure to have him as my dealer! More

by milady1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Skylar Lippiatt - exceptional

Jun 30, 2021

Metro Lexus responded

Thank you for posting about your 5-star experience with Ryan at Metro Lexus. We look forward to taking care of you next time!

June 28, 2021

Dealership Rating
Employee Rating

Beautiful ElegantClean Good locationFriendly Well Beautiful Elegant Clean Good location Friendly Well staffed Organized Knowledgeable More

by Millietorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Colin Haire , Desiree Payne

Jun 29, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Metro Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

June 23, 2021

Dealership Rating
Employee Rating

Exceptional experience over all. We were very comfortable in the dealership and with the entire process. Ryan was courteous and professional the entire time. Dave went above and beyond to ensure a good deal. More

by Silverlakelees
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 23, 2021

Metro Lexus responded

We're glad we could make your experience such a success! Thank you for trusting Ryan and the Metro Lexus team with your vehicle buying needs - we hope to see you again down the road! Safe travels!

June 22, 2021

Dealership Rating
Employee Rating

Awesome experience. Met all of our expectations. We look forward to the future. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Jun 22, 2021

Metro Lexus responded

Thank you for the great review, Mike! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Metro Lexus team. Drive safely, and we hope to see you again down the road!

Jun 22, 2021

mike responded

Thanks

May 25, 2021

Dealership Rating
Employee Rating

Was the best experience i have ever had buying a vehicle. Ryan Yee and everyone involved helped me in anyway they could. Will recommend them to everyone. More

by kenssct
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Long, David Weaver

May 26, 2021

Metro Lexus responded

Thank you for the outstanding review and for trusting the Metro Lexus team to help you find the perfect set of wheels! It is truly our pleasure to assist you! Safe travels in the new ride and see you next time!

April 26, 2021

Dealership Rating
Employee Rating

Ryan was very understanding about what I wanted in a new car purchase very polite explains everything well to me. very nice and friendly. I will go to him in the future with another purchase thank you metro More

by Bonnie.dean 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Alponat, Rami Homsi

Apr 26, 2021

Metro Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ryan took such good care of you here at Metro Lexus, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

April 19, 2021

Dealership Rating
Employee Rating

It was a premium buying experience - the responses were quick while the documentation was easy and thorough. Glad to be part of the Metro Lexus family. More

by Laxpanthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Skyler

Apr 20, 2021

Metro Lexus responded

What wonderful feedback! We are grateful to have you as a Metro Lexus customer and so glad to know that you're satisfied with our service. Thank you for your business and kind review!

April 07, 2021

Dealership Rating
Employee Rating

Ryan was very professional and helpful during the purchase of car. I misplaced my phone and several employees went looking Fot it. All were great More

by Freqvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Denae Jones, Tony

Apr 07, 2021

Metro Lexus responded

We are happy to hear that Ryan and the team took great care of you! Thank you for choosing Metro Lexus and taking the time to share your positive review. Congratulations and safe travels in your new car!

April 01, 2021

Dealership Rating
Employee Rating

Ryan was very informative when helping us decide which model worked best for us. Made the whole experience effortless and helped us narrow things down to what we wanted. More

by BL1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Metro Lexus responded

We are thrilled that Ryan helped you find your perfect fit! Thank you for giving Metro Lexus your business and five-star review. Enjoy the ride in your new car!

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