Ryan Yee

Very professional, easy to deal with, did most of deal over texting. Picked up car and they had it looking awesome. over texting. Picked up car and they had it looking awesome. More

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Very attentive staff. They make sure you are taken care of. Wonderful experience every time I've stepped foot on the property. They make sure you are taken care of. Wonderful experience every time I've stepped foot on the property. More

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Very friendly. Very professional. Very clean. Responsive. Service dept is easy to deal with when setting up appointments. Very professional. Very clean. Responsive. Service dept is easy to deal with when setting up appointments. More

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Ryan is an absolute professional. He listened to my needs, provided excellent feedback and honest transparency. Would highly recommend! He listened to my needs, provided excellent feedback and honest transparency. Would highly recommend! More

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I had an excellent experience at the Lexus dealership. From the moment I walked in, the staff was welcoming and professional. My salesman was absolutely awesome — very knowledgeable, patient, and never pu From the moment I walked in, the staff was welcoming and professional. My salesman was absolutely awesome — very knowledgeable, patient, and never pushy. He answered all my questions and made sure I felt comfortable throughout the entire process. More

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It took a long time to get the GX i wanted but it was worth the wait. I have been waiting since last summer. Finally got it in January 2026 Ryan kept in touch worth the wait. I have been waiting since last summer. Finally got it in January 2026 Ryan kept in touch More

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We had a wonderful experience working with Lexus of Cleveland, Ryan and staff made all 3 of our purchases easy! We love this dealership and really appreciate their professional team! Cleveland, Ryan and staff made all 3 of our purchases easy! We love this dealership and really appreciate their professional team! More

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We had an absolutely incredible experience at this Lexus dealership, all thanks to Ryan Yee. My partner was purchasing their very first car, which can usually be a stressful process, but Ryan made it seamle dealership, all thanks to Ryan Yee. My partner was purchasing their very first car, which can usually be a stressful process, but Ryan made it seamless from start to finish. Ryan is extremely knowledgeable about every feature of the vehicle and took the time to explain everything in a way that felt helpful, not overwhelming. He has a way of creating a very relaxed, no-pressure environment while maintaining total professionalism. From the initial test drive all the way through to the final purchase, it was clear that Ryan’s priority was making sure we had a great experience. We couldn't be happier with the service. My partner loves the new car, and I honestly can’t wait to come back and work with Ryan again when it’s time to buy a car for myself! Highly recommend asking for him if you’re stopping by. More

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Dear Cleveland Metro Lexus Team, I am writing to express my heartfelt gratitude for the outstanding experience I had purchasing my first car at your dealership. This was an important milestone for m express my heartfelt gratitude for the outstanding experience I had purchasing my first car at your dealership. This was an important milestone for me, and thanks to your team, especially my sales representative, Ryan, it was an experience I will remember in the best way. Ryan went above and beyond in every aspect of the process. From our first conversation, he demonstrated exceptional knowledge, transparency, and patience, taking the time to understand exactly what I was looking for and ensuring I felt completely comfortable with every decision. His ability to explain details clearly, anticipate questions, and offer honest guidance made a potentially overwhelming experience feel effortless and even exciting. What truly set Ryan apart was his genuine care and professionalism. He never applied pressure, always made himself available, and consistently went the extra mile to make sure everything was handled smoothly. It was clear that he takes great pride in his work and truly values his customers, which speaks volumes about both him and your dealership. Because of Ryan’s dedication and outstanding service, I drove away not only thrilled with my car, but also confident that I had been treated with integrity and respect throughout the entire process. He is an incredible asset to your team, and I cannot recommend him highly enough. Thank you again for such an exceptional experience. I will enthusiastically recommend your dealership, and especially Ryan, to anyone looking to purchase a vehicle. Warm regards, Adam Schoonover More

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As our sales representative, Ryan was very professional, knowledgeable, and friendly. He's someone who loves cars, and it really shows. He also clearly paid attention not just to prospective buyers but to c knowledgeable, and friendly. He's someone who loves cars, and it really shows. He also clearly paid attention not just to prospective buyers but to customers returning to service/wash their vehicles. When we asked for his honest opinions and personal observations, we really felt we could trust him. Ultimately, Ryan went above and beyond to help us find a car that suits our needs. When possible, he even brought the cars inside to keep us out of the cold. We truly recommend speaking with Ryan if you are interested in experiencing a Lexus AND getting the Lexus experience. More

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