Chanelle and I drove a 2015 Cadillac SRX and a 2019 Ford Edge. She was very informative on both vehicles. She listened to my questions and answered them to the best of her knowledge. She made it very comfortable test driving with no pressure. After driving the Cadillac I told her I was going to check out a few other dealers and their cars, but I returned and drove the Ford. I told her I would think about it and get back wit her. This was on a Saturday. I returned Monday and bought the Cadillac. Chanelle was not working that day, so I worked with Ryan Snow who was also excellent and made my purchase very easy.