"Do not take your vehicle here. Completely unprofessional..."
- J M
Do not take your vehicle here. Completely unprofessional and rude. Had a warranty repair scheduled that was coordinated through Ford corporate. The service advisor was incredibly unprofessional and would not even let us explain completely how we got to where we are with this vehicle. He actually walked away and wouldn't take the vehicle in. Again, the repair was coordinated through Ford corporate and they are helping us to get this work done. The repair is a valid warranty repair and this dealership is so unprofessional they won't even handle it. Not only are we never buying a Ford again, but we will NEVER go back to this awful dealership/service department. And they will be hearing from Ford Corporate.
Employees Worked With
Other Employees :
"A big shout out to Sill-Terhar’s Saturday morning Quick..."
A big shout out to Sill-Terhar’s Saturday morning Quick Service Lane! It’s the second time I’ve used them for a fast weekend repair. This time it was for a rear signal light replacement. They are friendly, quick and efficient, and it’s great to have a place to go for those Saturday repairs !
"Steven Power was exceptional to work with. He was..."
Steven Power was exceptional to work with. He was friendly, honest and straightforward about the whole process. He made the experience one where I’ll be a client of his not just a one time customer.