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SIDNEY K CORNELL

Overview Reviews (48)

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SIDNEY K CORNELL

SIDNEY K CORNELL | Page 2

Service Writer

Toyota of Montgomery

911 Eastern Blvd
Montgomery, AL 36117

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4.6

48 Reviews

Overview Reviews (48)

4.6

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of SIDNEY K CORNELL

October 30, 2025

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Employee Rating

Everything went well I always have a pleasant visit everybody is so friendly and nice I like how they communicate with you while you are there or not. everybody is so friendly and nice I like how they communicate with you while you are there or not. More

by katiliah42

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: URIAH BROWN, MARCUS GRAHAM, KENDRIC JOHNSON, GEORGE MANGUM, LAWRENCE PHILLIPS, RASHAAD PICKETT

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Oct 31, 2025 -

Toyota of Montgomery responded

Thank you for sharing your feedback! We are grateful to have you as a customer at Toyota of Montgomery. See you next time!

October 20, 2025

Dealership Rating

Employee Rating

George was awesome from start to finish. He also assisted me getting my running boards put on after there was a mix up. He also assisted me getting my running boards put on after there was a mix up. More

by paulinemeadows01

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: GEORGE MANGUM

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Oct 21, 2025 -

Toyota of Montgomery responded

Pauline, thank you for sharing your positive feedback about George! We're delighted to hear he provided excellent assistance. We look forward to serving you again at Toyota of Montgomery!

October 13, 2025

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Employee Rating

Sidney at Toyota is great! There were some mixups with seeing my vehicle when it was scheduled and she went out of her way to make it right. Much appreciated. There were some mixups with seeing my vehicle when it was scheduled and she went out of her way to make it right. Much appreciated. More

by rousing.meters1q

Recommend Dealer

Yes

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Oct 14, 2025 -

Toyota of Montgomery responded

We're happy to hear that Sidney went above and beyond to assist you! Thank you for choosing Toyota of Montgomery and taking the time to share your experience. We wish you safe travels ahead!

October 08, 2025

Dealership Rating

Employee Rating

All of the employees I encountered were respectful and very pleasant. Montgomery Toyota is the best dealership I have ever bought from. very pleasant. Montgomery Toyota is the best dealership I have ever bought from. More

by ivespamela

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: KENNETH BLAYLOCK, DEVANTE BURKE, KENNETH FINCHER, BRUCE FORTE, ALAN GILMORE, TYLER GIVAN, DEANTE HENDERSON , Colin

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Oct 08, 2025 -

Toyota of Montgomery responded

Hi Pamela, knowing you regard our team so highly means a lot to us! Thank you for choosing Toyota of Montgomery and for sharing your wonderful experience. We look forward to seeing you again!

September 09, 2025

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I dread bringing my cars in for servicing. Each experience has gotten worse. All around terrible service. Arrogant and angry people. No communication just terrible. Each experience has gotten worse. All around terrible service. Arrogant and angry people. No communication just terrible. More

by Therealestmccoy

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Recommend Dealer

Other Employees Tagged: Glenn

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Sep 10, 2025 -

Toyota of Montgomery responded

I'm sorry to hear about your negative experiences with our service team. We strive for excellent communication and customer care, so it's concerning to learn that we've fallen short in these areas. Please reach out when you have a moment; I'd like the opportunity to address your concerns directly and improve future visits. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

August 28, 2025

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Employee Rating

Love the cleanness of the service department and the video that was sent to me. It was all great 👍 video that was sent to me. It was all great 👍 More

by Lutebug5120

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Toyota of Montgomery responded

Thanks for choosing Toyota of Montgomery! We appreciate your feedback for our clean facility!

August 28, 2025

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Employee Rating

My service experience has been great . The most recent tech, Karsen, keep me updated and did a great follow up. Love my Toyota and the folks behind it. Thanks The most recent tech, Karsen, keep me updated and did a great follow up. Love my Toyota and the folks behind it. Thanks More

by Mcleod9

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karsen

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Aug 28, 2025 -

Toyota of Montgomery responded

Thank you for your continued trust in us and for sharing your experience with Karsen! We are ecstatic to hear that you’ve consistently had such a positive experience with our team. See you down the road at Toyota of Montgomery!

August 21, 2025

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Employee Rating

Hard to reach. Poor communication. I was told that work was completed, went to pick up my vehicle and the work had not been completed. Poor communication. I was told that work was completed, went to pick up my vehicle and the work had not been completed. More

by alabambrose

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: URIAH BROWN, RASHAAD PICKETT

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Aug 26, 2025 -

Toyota of Montgomery responded

I'm sorry to hear about the communication issues you experienced. It's important for us to keep our customers informed, and I apologize for any inconvenience caused by this oversight. Please feel free to reach out so we can address your concerns directly and ensure everything is resolved properly. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

August 20, 2025

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Made appt for 7am. It was kept. Service was performed on time. Customer service did everything they promised. It was kept. Service was performed on time. Customer service did everything they promised. More

by schernof

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Aug 22, 2025 -

Toyota of Montgomery responded

It sounds like you had a smooth, timely experience at Toyota of Montgomery! We’re delighted to hear our team delivered on every promise. Thanks for your review!

August 15, 2025

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Employee Rating

Excellent speed of service, starting waiting time was not as satisfactory (½ an hour waiting time) as satisfactory (½ an hour waiting time) More

by leonardo.marquez.b.1994

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 18, 2025 -

Toyota of Montgomery responded

Thank you for your feedback. We hope to have the opportunity to improve upon that aspect next time. –the Toyota of Montgomery Team