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SONDRA M NARCISO
31 Reviews
Dedicated Sales Consultant in delivering superior customer service and expertise with over 15 years of experience. Consistent, Certified and Top Achiever in Regional Recognition for CSI.
Read moreDealership Experience
20 yrs, 2 mos
Specialties & Trainings
Master Certified Volkswagen Agent
Certified EV Specialist
31 Reviews of SONDRA M NARCISO
December 30, 2025
Extremely good service and welcoming environment. Accommodations were excellent and the new building is wonderful Accommodations were excellent and the new building is wonderful More
by ZEKOLETTIS
Verified CustomerOther Employees Tagged: BRIAN JAMES COODY, JUAN CARLOS SUAREZ, STEPHEN JOHN ROSEMURGY, STEPHEN J, KAITLYN MARIN COON, CLARISSA MARGARET GROSE, Gabriela Fernandez , Liz Perez , Kelly Johnson , Edward was wonderful
October 20, 2024
From the salesperson to the service team, Volkswagen of North Tampa has been my best experience. Many smiles to find, friendly interactions during service visits, and customer satisfaction at the highest l North Tampa has been my best experience. Many smiles to find, friendly interactions during service visits, and customer satisfaction at the highest levels. More
by mikar01
Other Employees Tagged: TONI LYNN WYMAN, Michael Mahoney , Anita Kennedy
September 23, 2024
Anita Kennedy and service quickly checked me in, and started the service of my car. started the service of my car. More
by mikar01
Other Employees Tagged: TONI LYNN WYMAN, Michael Mahoney
September 10, 2023
Dustin is always very helpful, greets me by name, friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to prope friendly and honest. I also really appreciate Tristan as the mechanic - he takes the time to explain everything to me and has suggestions as to properly diagnose any issues with my car. There is a very positive and upbeat energy in the service department that I did not feel for a while ... whatever changes you have been making, they have been very positive changes. There was a Service Advisor - he was a taller guy, kind of bald, and had glasses - nothing against him personally, but I did not like having my car checked in with him. He just did not have an upbeat personality. I have not seen him the past couple of visits. I prefer to go to Dustin. More
by danielshelley03
Other Employees Tagged: Dustin Dalziel , Tristan
September 07, 2023
I experienced Great customer service and communication throughout the process of my services. Thank you. throughout the process of my services. Thank you. More
by JSWMCLARK
Other Employees Tagged: Michael Mahoney
July 05, 2023
Everybody was great. Highly recommend looking her for your next vehicle purchase. Super friendly low pressure. Highly recommend looking her for your next vehicle purchase. Super friendly low pressure. More
by dianagracesurratt
Other Employees Tagged: NICHOLAS JAMES ALVAREZ
July 30, 2022
Updated 7/29/2022: Accompanied my brother in law with his purchase of an ID.4 form VW of North Tampa and everything went as smooth as silk! Great crew with Nick, Sondra (their manager - sorry forgot you his purchase of an ID.4 form VW of North Tampa and everything went as smooth as silk! Great crew with Nick, Sondra (their manager - sorry forgot your name), and even Otis in finance! Great transaction and went as expected. No surprised or B.S. - Highly recommended. 9/2021: I bought one of and have both of my ID.4s serviced at VW of North Tampa. Experiences thus far have been excellent. I would not hesitate to recommend VW of North Tampa Service or Sales. More
by Wtatun
Other Employees Tagged: NICHOLAS JAMES ALVAREZ , Otis (Finance) - also five stars
July 11, 2022
Attempted to force me to purchase permaplate on my car prior to them placing it on the car. We then had to hassle over the price, over multiple days which ended up them placing it on the purchased unit ev prior to them placing it on the car. We then had to hassle over the price, over multiple days which ended up them placing it on the purchased unit even though they were very aware we were unhappy about it. When I went to view the car, I was told I couldn’t see it because it was in service then swept off to do paperwork, even though I wasn’t able to view the unit. While waiting for paperwork, and discussing the price of the Permaplate, the on duty manger decided it would be a perfect time to yell across the room that we shouldn’t be complaining because both the unit we were looking at and the other customer’s unit were discounted so we should NOT be complaining. I’ve worked in finance and other parts of the industry to know that the customer service from this dealership is a joke. More
by Kayla
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