STEPHANIE SPANGLER
STEPHANIE SPANGLER at Southern Ford

STEPHANIE SPANGLER

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of STEPHANIE SPANGLER

August 16, 2025

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Employee Rating

To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor
Service Price Transparency
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Recommend Dealer
Yes

August 16, 2025

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They provided great service and everyone I saw was smiling, helpful and friendly! Truly a pleasure to get my vehicle serviced. More

by KTCONDER
Service Price Transparency
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Recommend Dealer
Yes

August 15, 2025

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Wonderful every since we had our mkc we had nothing but the best service. And till this day it's still the same. More

by Ddott74
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

August 15, 2025

Dealership Rating
Employee Rating

Stephanie was fantastic. There was a recall due and she was able to get my state inspection, oil change and the recall done quickly. More

by David
Service Price Transparency
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Recommend Dealer
Yes

August 14, 2025

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Very professional and supportive. Addressed primary concerns and recommended local businesses to support if necessary More

by bryce.livingston11
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON

August 14, 2025

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The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More

by Back2pback@gmail.com
Service Price Transparency
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Recommend Dealer
No

August 13, 2025

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Fast and reliable service. Stephanie was very helpful and professional ?? I am a very satisfied customer ?? More

by DEVO1952
Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Aug 13, 2025

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Aug 13, 2025

DEVO1952 responded

You have a customer for life! It has been a pleasure to deal with professionals, thank you 😊

August 10, 2025

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Employee Rating

Fast, friendly service. They help me maintain my vehicles using their expertise and genuine Ford parts. More

by I_t0r0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 13, 2025

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2025

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Employee Rating

I've been an exclusive customer of Southern Ford Service Dept for 13 years & hold their technical, coordinator, & leadership team in the highest regard. I had a problem with a prior Service Coordinator in A More

by freespirit
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON , Don't know technicians name but he did a super job

Aug 13, 2025

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2025

Dealership Rating
Employee Rating

They were very helpful , professional. The repairs were done to my car in a timely manner. More

by RSOBOLEWSKI57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON

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