STEPHANIE SPANGLER

Stephanie makes my visit to Southern Ford easy and enjoyable. She makes sure all of my car issues are taken care of at that time. I only work and deal with her when I come into the dealership. enjoyable. She makes sure all of my car issues are taken care of at that time. I only work and deal with her when I come into the dealership. More

by eulasyoungest Verified Customer Verified Customer

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I don’t know who Robert Johnson is. The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same pro The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same problem, a leaking rear differential, and as frustrating as it has been that we can’t seem to get this fixed, the more frustrating part is that no one will ever answer the phone in the service department. I’ve called so many times and never get anyone to answer the phone. I leave messages on the message service and no one ever returns my calls. The only way I can ever get through to the service department is to call the sales department and ask someone from sales to go back to the service department and put me in touch with someone. Yet, every time I walk into the service department there are at least 2 people, if not more behind the desk. I don’t understand why no one can ever answer the phone in the service department to give customers an update on average vehicle they’ve had for several days. More

by Joecroswait Verified Customer Verified Customer

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Great team service! !we’ll be back thank to everyone , hope to make next purchase there !we’ll be back thank to everyone , hope to make next purchase there More

by Kevinhodnett65 Verified Customer Verified Customer

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wonderful and great service! Will definitely go back. however, this 15 word minimum review is a bit much. Will definitely go back. however, this 15 word minimum review is a bit much. More

by LVEGA.3712 Verified Customer Verified Customer

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Everyone is very kind and friendly and exceptionally Stephanie she even walked me to find my car. Stephanie she even walked me to find my car. More

by Suzyqbeck Verified Customer Verified Customer

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My only interaction was with Stephanie. She was friendly, professional and accommodating. I didn’t have an appointment since my F150 started developing problems a few miles from your deale She was friendly, professional and accommodating. I didn’t have an appointment since my F150 started developing problems a few miles from your dealership and I just pulled in hoping I could leave it to be checked out. She got me checked in, arranged for an Uber to get me home. Stephanie and the tech got my truck in sooner than I expected and she kept me informed on it’s progress. I was able to add a couple things to my work order without a problem and my truck is running great. Overall, a great experience! More

by MikeHoyt Verified Customer Verified Customer

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Stephanie is always amazing and takes care of everything I have questions or concerns about! I have questions or concerns about! More

by Mcshellmybell Verified Customer Verified Customer

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Stephanie continue to champion the very pleasant Lincoln experience and care that I've come to expect. A great negoiator and competent in communicating her knowledge. Thank you for exuberant and caring peop experience and care that I've come to expect. A great negoiator and competent in communicating her knowledge. Thank you for exuberant and caring people like Ms. Spangler. More

by GIHITCH Verified Customer Verified Customer

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Always been nice when I go for Service and always have a smile and get me out quickly smile and get me out quickly More

by JERAINEY1962 Verified Customer Verified Customer

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Always cordial and honest…these are attributes I demand of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia of my service providers…kudos to Ms Gwen, Ms Stephanie & Ms Alicia More

by THESTONEYS1 Verified Customer Verified Customer

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