STEVE WILLIAMS

Friendly and responsive, felt taken care of all the way through the repair process. Shannon was informative and helpful. Thank you! through the repair process. Shannon was informative and helpful. Thank you! More

by mail7 Verified Customer Verified Customer

Report | Print

Great service , very professional team . Manager Steve is awesome , always polite and proactive Highly recommended. Manager Steve is awesome , always polite and proactive Highly recommended. More

by JAQUELINA Verified Customer Verified Customer

Report | Print

A little long wait but service treatment is excellent. Most definitely favorite location to take my grand Cherokee for maintenance. Most definitely favorite location to take my grand Cherokee for maintenance. More

by stakzondek7 Verified Customer Verified Customer

Report | Print

The job was not completely finished as my lights still do not work on the AUTO setting. I had to take the car out on a Friday to only bring it back on Monday with the check engine light on again. Then it t not work on the AUTO setting. I had to take the car out on a Friday to only bring it back on Monday with the check engine light on again. Then it took three weeks for the work to be done to take the check engine light on off, but they could not fix the AUTO lights system on my car and Julio the service Adviser told me to try other dealers to see if they could fix this problem because their mechanic could not fix it. More

by EMOLLINER Verified Customer Verified Customer

Report | Print

The service department is very good but the sales department is not to be trusted. department is not to be trusted. More

by rellumyves Verified Customer Verified Customer

Report | Print

Great service Robert is the best guy I’ve ever dealt with attentive and caring with clients attentive and caring with clients More

by TRUEBLACKCUBAN Verified Customer Verified Customer

Report | Print

Shannon As Always has gone beyond what I call normal for a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super a service rep. She is awesome. I feel so taken care of and feel like such a VIP. Steve the Serv. Manager is Amazing as well… made sure I was super happy like a manager at a fancy restaurant!! My wife had to come and pick up my car and he made sure she felt very welcome!! That means so much to me ! More

by AZCAMERAS Verified Customer Verified Customer

Report | Print

Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

Report | Print

All good ,had a good experience. Nice car and good sales rep. Have a good day Nice car and good sales rep. Have a good day More

Report | Print

I had my car repaired there on several occasions, and each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back fr each time the process took about a month to complete. After the most recent repair, my car broke down completely just two days after I got it back from the repair center. When I later requested reimbursement for that final repair, my request was denied. More

by alexandrab Verified Customer Verified Customer

Report | Print