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SHANNON MCDONALD
SHANNON MCDONALD at Aventura Chrysler Jeep Dodge Ram

SHANNON MCDONALD

SERVICE WRITER

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.6
96 Reviews
4.6

96 Reviews

Write a Review

96 Reviews of SHANNON MCDONALD

August 13, 2026

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Employee Rating

I truly recommend the Aventura Service Center, everytime I have my car problems they try their best to accommodate me as soon as possible! More

by rjalazarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: STEVE WILLIAMS , Roberto Ortiz

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Aug 14, 2026

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 04, 2026

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Really amazing team always go above and beyond for my Jeep. That level of personalized service is amazing! More

by monika.kalenski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 04, 2026

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Wonderful customer service from time of arrival through completion of work and exiting with the cashier. More

by kjrizzolo4
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Recommend Dealer
Yes
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Aug 07, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 29, 2026

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SHANNON MCDONALD was amazing Had an amazing Customer Service. And I was very pleased with everything and every employee personnel, thank you Aventura! Keep up the amazing work. More

by felixtorres199714ft
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 22, 2026

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I can not say it enough. If you want your ride to ride right, call Shannon and set up an appointment. She will make sure your ride is right! More

by bulldog1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

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Jul 24, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 22, 2026

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Very helpful not that long of a wait time they got the job done right More

by ja2665036
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 13, 2026

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Employee Rating

If you need your Dodge checked out, contact Shannon, she knows more about your Dodge than you do! She is awesome and will make sure your Dodge is perfect before you get it back. More

by bulldog1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

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Jul 13, 2026

Aventura Chrysler Jeep Dodge Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 13, 2026

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Employee Rating

I wouldn’t recommend this shop to anyone for services, the shop is terrible on all levels More

by andersontelus
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: STEVE WILLIAMS

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Jul 13, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Anderson. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 02, 2026

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Employee Rating

They are experts at what they do. Vehicle is always in top shape every time I get it back, runs like new. Thanks . More

by mgooding01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS , Eduardo

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Jul 02, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2026

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Employee Rating

Steve Williams is extremely helpful. A++ communication, friendly and knowledgeable. I will continue coming here because of him More

by chiever.soy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: STEVE WILLIAMS

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Jul 02, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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