SHANNON MCDONALD
SHANNON MCDONALD at Aventura Chrysler Jeep Dodge Ram

SHANNON MCDONALD

SERVICE WRITER

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.6
112 Reviews
4.6

112 Reviews

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112 Reviews of SHANNON MCDONALD

November 02, 2026

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Employee Rating

Staff was very pleasant and helpful. We had an appointment and the wait was short, the service completed promptly. Shannon was amazing. We have not had anything but a great experience at More

by phisig.mc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: STEVE WILLIAMS

Nov 03, 2026

Aventura Chrysler Jeep Dodge Ram responded

We're delighted to know that you had a great experience with our service center. It's fantastic to hear that Shannon and the team were helpful and efficient. Your high recommendation is greatly appreciated, and we hope to continue providing you with quality service.

October 31, 2026

Dealership Rating
Employee Rating

Very unprofessional and rude the most terrible experience I've had at a dealership incompetent employees and I had to pay for my own lyft to pick my car up because of the workers messing up with the Uber pic More

by christophersmith131978
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2026

Aventura Chrysler Jeep Dodge Ram responded

Christopher, we're truly sorry to hear about your experience with us. It’s concerning to learn about the communication issues and inconvenience you faced. A manager will reach out to you directly to address these concerns. We are committed to improving our service and ensuring a more reliable experience.

October 28, 2026

Dealership Rating
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Everybody there is very helpful. It’s nice to come into a dealership feeling comfortable. Services were completed in a timely manner and was kept up to date regularly More

by shanny_mac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

Oct 29, 2026

Aventura Chrysler Jeep Dodge Ram responded

We're delighted to know you felt comfortable and well-informed during your visit. Our commitment to transparency and quality service is important to us. Thank you for your kind words, and we hope to see you again soon!

October 24, 2026

Dealership Rating
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I don’t know how many times i can tell you all, off you want great service at a reasonable price, call Shannon at Aventura Dodge! She will get you signed in and your ride right! More

by bulldog1881
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

Oct 27, 2026

Aventura Chrysler Jeep Dodge Ram responded

We always appreciate your fantastic feedback! It's great to know that Shannon has made your experience with us so positive. Our commitment to quality and reliability is what drives us. We hope to see you back soon!

October 21, 2026

Dealership Rating
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I had a fantastic experience working with Shannon during my recent service visit. From start to finish, she was highly professional, welcoming, and communicative. I highly recommend asking for Shannon if yo More

by FELDSAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Leslie

Oct 22, 2026

Aventura Chrysler Jeep Dodge Ram responded

We're so pleased to hear that Shannon provided you with a fantastic service experience! Her professionalism and welcoming nature are key to our values of quality and reliability. We appreciate your recommendation and look forward to your next visit.

October 18, 2026

Dealership Rating
Employee Rating

Very good It was an excellent service They answered my doubts, the attention was very good, I recommend them More

by Mario
Recommend Dealer
Yes

Other Employees Tagged: SHANNON MCDONALD

Oct 19, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 16, 2026

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The best! "Outstanding, prompt, professional, friendly,efficient, attentive, courteous, responsive, thorough, knowledgeable, respectful, helpful, impressive. More

by dianapalomino
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 19, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 08, 2026

Dealership Rating
Employee Rating

Great entrance great people great service Thank you for fixing my car with your great service!! More

by Bigben0121
Recommend Dealer
Yes

Other Employees Tagged: SHANNON MCDONALD

Oct 09, 2026

Aventura Chrysler Jeep Dodge Ram responded

We're delighted to know you had a positive experience with us! Our team is dedicated to providing great service, and we're glad we could assist with your vehicle. We hope to see you again soon!

Oct 08, 2026

Bigben0121 responded

Great job fixing my car. Keep up the good work.

October 07, 2026

Dealership Rating
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This dealership is so knowledgable in everything pertaining to my vehicle, getting repairs done quickly and in a timely manner. Everyone is so nice and friendly, and they offer a multitude of financ More

by lovenadou76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

Oct 07, 2026

Aventura Chrysler Jeep Dodge Ram responded

We're grateful for your positive feedback! It's fantastic to hear that our team's knowledge and friendly service made a difference. We aim to provide reliable and efficient service every time. Visit us again soon!

September 28, 2026

Dealership Rating
Employee Rating

Shannon has been taking care of my last two vehicles with Jeep and Ram. She is always responsive and takes care of making sure my truck is in tip top shape. More

by Charlesjaubert87
Recommend Dealer
Yes

Other Employees Tagged: SHANNON MCDONALD

Sep 29, 2026

Aventura Chrysler Jeep Dodge Ram responded

We appreciate your feedback! It's wonderful to know that Shannon has been responsive and attentive to your vehicle needs. Ensuring your truck is in excellent condition is a priority for us. Thank you for trusting us with your Jeep and Ram, and we hope to see you again soon!

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