SHANNON MCDONALD
SHANNON MCDONALD at Aventura Chrysler Jeep Dodge Ram

SHANNON MCDONALD

SERVICE WRITER

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.7
69 Reviews
4.7

69 Reviews

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69 Reviews of SHANNON MCDONALD

April 29, 2026

Dealership Rating
Employee Rating

Shannon is attentive and professional. She is a pleasure to interact with and is always available to help with my service needs. More

by ITSHODES
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2026

Dealership Rating
Employee Rating

shannon is the best customer service specialist i have ever worked with. her attention to detail and her ability to go over and above her duties are amazing. More

by adriano0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 29, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2026

Dealership Rating
Employee Rating

Friendly and responsive, felt taken care of all the way through the repair process. Shannon was informative and helpful. Thank you! More

by mail7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Kunhardt, STEVE WILLIAMS

Apr 21, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2026

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Employee Rating

Shannon consistently exceeds my expectations. Her professionalism and responsiveness is the ONLY reason I continue to bring my vehicle to this location. More

by STEPHH.311
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
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Good Good Good Good Good Great great job Good job Great great great great great More

by Jose
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2026

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Customer was average at best which isn't reflective of the technicians work. They did great. More

by GARLITZMD
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 21, 2026

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2026

Dealership Rating
Employee Rating

Shannon is a great Service Representative. Each time I call for my Truck to get serviced she’ll set up my time request and I just drop off my truck. She’ll communicate with me throughout the More

by Ram-Jeep CnLballoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 03, 2026

Dealership Rating
Employee Rating

Representative Shannon was incredibly helpful. The service took a reasonable amount of time, and the pricing was fair. I definitely plan to return. One suggestion I have is to make the service More

by algor
Recommend Dealer
Yes
Apr 03, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with this feedback!

March 27, 2026

Dealership Rating
Employee Rating

Great service Robert is the best guy I’ve ever dealt with attentive and caring with clients More

by TRUEBLACKCUBAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Roman, Arthur Kunhardt, STEVE WILLIAMS , Robert service dept

March 25, 2026

Dealership Rating
Employee Rating

Shannon The best attention On time excellent Great customer service Very nice waiting area And nice coffee 🫡 More

by Cankozambrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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