Sadi Ali | Page 26

They listen to their customers Buying my car was an easy and pleasant experience. I would recommend Continental Toyota, and specifically Jerry, to anyone interested in a new car. Je Buying my car was an easy and pleasant experience. I would recommend Continental Toyota, and specifically Jerry, to anyone interested in a new car. Jerry listened to what I wanted in my new car and steered me towards cars that fit my budget. As this was the first car I've bought in 15 years, Jerry was patient while I got up to speed with new technology, and Sadi was very helpful in explaining how the financing would work, laying out the full cost of the car once taxable incentives and interest were factored in. No surprises or hidden fees. Furthermore, Jerry has followed up a couple of times to see if I had any questions or needed help with my new car. He really seems to enjoy his job and care about meeting the customers needs. The part of car shopping that has always intimidated me was the negotiating. With the customer-focused attitude of salesmen like Jerry, I feel that a good balance is struck between dealership profit and giving the customer a fair price. The negotiations were quick and painless. I'm very happy with the deal on my new car. More

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Very good experience This dealership was new to us despite the fact that we have been driving Toyotas since 2000. We are Costco members and were asked to use this dealer This dealership was new to us despite the fact that we have been driving Toyotas since 2000. We are Costco members and were asked to use this dealership. Our salesman Jim Francis was low-key and knowledgeable. If we had a question he could not answer he found the answer for us. We bought a used RAV4 and think we got a good price. They followed through quickly in scheduling something that needs to be done to the car and At this point we are very happy with the total experience.. We give them a five star rating. More

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I buy new Toyota Highlander le i4 Hello this is murad I buy new Highlander le i4 2018 I m enjoying with my new Highlander I love this location I live your service very fast Hello this is murad I buy new Highlander le i4 2018 I m enjoying with my new Highlander I love this location I live your service very fast More

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Very professional people to do business with. Test drove two cars, Wally Alkaraki, Sales Consultant, very knowledgeable, all questions answered. Spent time to point out and discuss similarities an Test drove two cars, Wally Alkaraki, Sales Consultant, very knowledgeable, all questions answered. Spent time to point out and discuss similarities and differences. No pressure during decision making. He helped us in going over pros and cons of both cars. Sadi Ali, Finance Manager, was very helpful explaining options. Highly recommend Continental Toyota When looking for excellent customer service, respectful people to do business with. More

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Excellent Customer SErvice Bill Awwad's attention to detail was cheerful and thorough throughout the process of test driving and making a selection.. He quickly researched ans Bill Awwad's attention to detail was cheerful and thorough throughout the process of test driving and making a selection.. He quickly researched answers to any of my questions which he didn't already know. Having said that, he was very knowledgeable for all standard questions. His availability cheerfully continues after the purchase when there are questions on details not fully explained in the Owners'' Manual. I would recommend Continental Toyota to friends and family on the basis of my experience with Bill. More

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Quick and easy Kenny helped get me into the truck of my dreams, my previous vehicle was totaled so I needed to make a decision quickly, I went to other dealers and Kenny helped get me into the truck of my dreams, my previous vehicle was totaled so I needed to make a decision quickly, I went to other dealers and they just didn't have the inventory. Continental Toyota had exactly what I was looking for at a price I could handle. If you're looking for a new or used Toyota and live on the south side of Chicago these guys will take care of you! More

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Good price, good people I looked at the car online and upon arrival we took the test drive. The car had a smoker smell and upon bring it up they immediately said they would d I looked at the car online and upon arrival we took the test drive. The car had a smoker smell and upon bring it up they immediately said they would do tale it to the detail shop to get it fixed. The sales was very friendly and the finance office was great too. I would definitely go back for another purchase. More

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Dealer makes you feel at home Always on top of the game with great customer service and friendly employees. I have never known or have ever seen a person leave with a smile. When y Always on top of the game with great customer service and friendly employees. I have never known or have ever seen a person leave with a smile. When you buy or have service done you are part of Continental'a family! More

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Best First Time Buyer Experience It was my first time buying a car and I have to say, Shawn Gasaway is a phenomenal salesman. You can tell from speaking with him that he has a genuine It was my first time buying a car and I have to say, Shawn Gasaway is a phenomenal salesman. You can tell from speaking with him that he has a genuine interest in customer satisfaction. There were many times when we wanted to pick up and leave, but he would always turn around and give us a reason to stay. For instance, we wanted a Toyota Camry that had white interior and white exterior and we were xxxx-bent on this specification. Shawn convinced us to go with the white interior and gray exterior by stating the other amazing features of the car, such as the front camera that had a collision detection system. Armed with his vast knowledge of cars and a charming personality, Shawn was able to convince us, after almost an hour of back-and-forth talking, to proceed with a car that, although, didn't entirely meet our initial specifications, was reasonable for the price. He compromised with us in a way that made us feel like we're getting a great deal without jeopardizing his value as a salesman. All in all, our experience with Shawn was memorable, and if we ever need another car (or any other car related service done), we'll definitely give him a call. More

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2018 RAV4 Smooth process! Even though I had no plans of purchasing a new vehicle that day, the process of trading in my old vehicle went very smoothly. Smooth process! Even though I had no plans of purchasing a new vehicle that day, the process of trading in my old vehicle went very smoothly. More

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