Saiful Islam
Saiful Islam at Koeppel Mazda
Refer Me

Saiful Islam | Page 6

General Sales Manager

Koeppel Mazda

77-12 Northern Blvd
Queens, NY 11372

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not yet
rated
67 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

31 yrs, 3 mos

Languages Spoken

English English

not yet
rated

67 Reviews

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67 Reviews of Saiful Islam

May 25, 2018

Dealership Rating
Employee Rating

Great experience! I had a wonderful experience buying a car from Koeppel Mazda. Jay and Saiful were extremely helpful and knowledgeable. I highly recommend this dealers More

by Dealuswere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Polanco , Steve Kontonicolaou

May 25, 2018

Koeppel Mazda responded

Thank you for taking the time to share your feedback! We're glad to have Jay and Saiful on our team and that we could provide you with a positive buying experience. We appreciate your recommendation, and please let us know if there's anything else we can do for you. Sincerely – Koeppel Mazda Team

May 23, 2018

Dealership Rating

Great Experience and Smooth Process Leasing a Car Koeppel Mazda was the last of a long line of dealerships we've visited to learn more about their compact SUVs. We were greeted by Raul Jiminian wh More

by sam3k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian , Steve Kontonicolaou

Aug 07, 2018

Koeppel Mazda responded

Thank you so much for coming into see us! I'm happy to see that Raul and our team were able to take such great care of you and make sure that your visit with us was so enjoyable. We appreciate your and your business and we hope that if there's anything else you need, you won't hesitate to let us know! Sincerely – Koeppel Mazda Team

May 19, 2018

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Exceptional Sales & Customer Service Experience Saiful and his team assisted me with the lease of my CX9. Saiful and his entire team were absolute professionals and a pleasure to deal with from star More

by Mheist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Mendez , Steve Kontonicolaou

May 23, 2018

Koeppel Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! We will share your comments with Saiful and the rest of our team, and please let us know if we can help you with anything else, thanks! Sincerely – Koeppel Mazda Team

May 18, 2018

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Employee Rating

Best experience I used this dealership 3 yrs ago to lease my Mazda CX-5. I was so pleased and impressed by how knowledgeable, professional, efficient and friendly Rau More

by Celestina A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian , Steve Kontonicolaou

May 18, 2018

Koeppel Mazda responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Koeppel Mazda family with your recent purchase. We will be sure to pass on your very kind compliments to Raul, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely – Koeppel Mazda Team

May 16, 2018

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Employee Rating

Greatest Car Buying Experience I have always hated the car buying experience but this dealership is the best. Raul helped us pick the right car for our budget, everything went acco More

by Greekswife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian , Steve Kontonicolaou

May 17, 2018

Koeppel Mazda responded

Thank you for writing about your visit with us, and congratulations on your new car! Raul is an asset to Koeppel Mazda, and it is encouraging to hear he impressed you by delivering our trademark service. Please remember that we're always here to assist you with any future auto needs! Sincerely – Koeppel Mazda Team

May 16, 2018

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Employee Rating

Best car buying experience I've had! I just purchased a 2018 Mazda CX-5 Grand Touring with the premium package from Raul at Koeppel Mazda. My girlfriend and I had such a wonderful experie More

by kenbab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian , Steve Kontonicolaou

May 17, 2018

Koeppel Mazda responded

Kenny, thank you for this terrific feedback and congratulations on the purchase of your 2018 Mazda CX-5 Grand Touring! Our highest priority is satisfying our guests and it’s delightful to know that Raul and Saiful provided you with such a wonderful experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely – Koeppel Mazda Team

May 15, 2018

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Employee Rating

Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re More

by Jackie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Mendez

May 16, 2018

Koeppel Mazda responded

Jackie, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely – Koeppel Mazda Team

May 15, 2018

Dealership Rating
Employee Rating

Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others More

by Iqbal87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Mendez

May 16, 2018

Koeppel Mazda responded

Thank you so much for your feedback. We are sincerely pleased to know that Saiful and Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely – Koeppel Mazda Team

May 15, 2018

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Employee Rating

Positive experience I had a positive experience working with everyone at Koepple Mazda. It was great working woth Lendle who helped me secure the car I was looking for. E More

by Bitur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lendle Garcia, Steve Kontonicolaou

May 16, 2018

Koeppel Mazda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Koeppel Mazda. Sincerely – Koeppel Mazda Team

May 13, 2018

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Employee Rating

Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Polanco, Jim Mendez , Steve Kontonicolaou

May 14, 2018

Koeppel Mazda responded

Kevin, thank you for recognizing your experience at Koeppel Mazda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely – Koeppel Mazda Team – Jknoesel@koeppelautogroup.com

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