Saiful Islam | Page 8

Positive experience I had a positive experience working with everyone at Koepple Mazda. It was great working woth Lendle who helped me secure the car I was looking for. E I had a positive experience working with everyone at Koepple Mazda. It was great working woth Lendle who helped me secure the car I was looking for. Everyone was honest and helpful. More

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Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others dealers were full of terrible experience. I found them really very different. Very straight forward and not pushy at all. Manager Saiful was great and very helpful my sales person Jim had proper knowledge about the car. Final result I ended up Getting a 2018 CX5 the same day with a great deal. More

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Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just recently, two of my friends Jessie and Randy bought a Mazda 3 and CX-5 respectively. Thanks to Jim (an excellent sales rep.) on his willingness to help find the best deals and the perfect car every time. In addition, kudos to Saiful (awesome sales manager) who always treat us with honesty and respect and for putting up a top-notch friendly and personable sales team. Looking to purchase another car for my college son very soon. More

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Best Mother's Day Gift thanks to the team in Koeppel Mazda! My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainl My wife has over two years insisting we get a new car to replace our very dated commuter. I’ve been dreading the day of having to buy a new car, mainly because of all the dealer horror stories friends have shared with me but luckily that was not my experience at all. As soon as I walked on to Koeppel Mazda’s lot I was greeted by Jay and treated like family. He was patient, friendly, and transparent. I came in with a budget in mind and I feel he went above and beyond to ensure we stayed within what I could afford and with what I actually needed in the vehicle. With Jay’s help I was able to surprise my wife with a brand new CX-5 for Mother’s Day. Saiful, Jim and Steve the Finance Manager were all extremely courteous and instrumental in making this deal happen. More

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New CX-5! We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look f We were looking for a spotless pre-owned 2016 CX-5, and Koeppel found us the perfect one!! We are absolutely thrilled with our new car, and we look forward to taking it on lots of amazing road trips! More

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Excellence! Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the d Hands down to the whole team especially Mr. Lendle Garcia. I went to buy my first car and the service and negotiations were impecable. I went to the dealer with a car in mind and came one with one much better, thanks to the recommendations of Mr. Garcia. Every now and then a receive a call to see how everything is going with the car and that is what I call great costumer service. More

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Made the trip worthwhile I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles t I found the car I was looking for online through Autotrader. Spoke to Saiful and was very pleased with the professional interaction. Drove 130 miles to the dealership the next day and was more than impressed from the beginning to the end. The experience was wonderful. More

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Saiful and Koeppel were great No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And S No haggling, no BS. I was shown the invoice price for my CX-5 from the get-go. We figured out a reasonable lease arrangement quickly and fairly. And Saiful worked with me on extras like a premium color and all-weather floor mats. I will use Koeppel again and recommend to anyone who asks. More

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Great experience and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls wit and customer service. They were courteous and responsive every time I needed help after my purchase. Saiful the manager actually returned my calls within minutes every time I had an important question. That’s very rare. More

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Amazing customer service. Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to fi Leased a mazda3. Process couldn't be better Steve in finance and Jay in sales the best I've ever seen. Quick easy painless. Very hard these days to find dealers like this. More

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