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Sal Gaeta
497 Reviews
Dealership Experience
6 yrs, 5 mos
Languages Spoken
Spanish
497 Reviews
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497 Reviews of Sal Gaeta
February 18, 2022
Very rude staff, starting off with the service guy and the cashier. They obligated me to sign an error sheet caused by the service mechanic. They ivertightened the oil pan screws which they blamed on me. the cashier. They obligated me to sign an error sheet caused by the service mechanic. They ivertightened the oil pan screws which they blamed on me. Left the establishment extremely upset More
by User321
Verified CustomerOther Employees Tagged: Andres Rivera, Vickie Benson
February 12, 2022
They didn't respond to question via text when I got sent the text too ask all questions through text. Was told I needed an oil change because my car hit 75k miles. Though I typically get oil changes every the text too ask all questions through text. Was told I needed an oil change because my car hit 75k miles. Though I typically get oil changes every 10k miles (hybrid). They didn't even check condition of oil before asking me if I actually needed it. They checked my cabin filter and it had what looked like toy stuffing and leaves on it from a possible mouse. Had to be at work so couldn't get all the work they wanted to do for it at this point. Advisor said he would have the filter cleaned out and put back. Wasn't cleaned out and instead put back with all the trash that was on it. Heater wasn't making any kind of noise when I went in when I left it was making all the noise typically made my a dirty cabin filter which I took out myself and just took off the debris and it wasn't making as much noise. Though I had to stick my hand and get the rest of the debri out. Filter was still clean but they wanted $65 for a new one. Been going here for a years and so far has been my worst experience. More
by Michaelroman1
February 08, 2022
Oak Lawn Toyota Service Dept keeps my Sienna running like new. The techs are fantastic! The Service team takes the time to explain maintenance and repairs to ensure that I’m driving a safe/reliable vehicl new. The techs are fantastic! The Service team takes the time to explain maintenance and repairs to ensure that I’m driving a safe/reliable vehicle. Jose was the latest and greatest manager to help me out. More
by Scott
Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur, Jose Carreon
February 04, 2022
Well it was cold and wet at first I was there for air in tire then I ask them to check my battery but things went quick and nice tire then I ask them to check my battery but things went quick and nice More
by Netteevans849
Other Employees Tagged: Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur
February 02, 2022
Great customer service they get you in and out in a timely manner they also went over different services you might need in the future. Sal was the young man that took the time to let me know what my ca timely manner they also went over different services you might need in the future. Sal was the young man that took the time to let me know what my car needed and sent me a coupon to come back to get it done. More
by AMARTIN1106
January 21, 2022
Excellent service and open ability for my schedule the person answers all my questions thank you so much very nice work person answers all my questions thank you so much very nice work More
by Yeinni
Other Employees Tagged: Juan Vazquez, Keith Stadler, Joseph Cassello, Vickie Benson , Frank Nash, Daniel Schnur
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