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Vickie Benson
Vickie Benson at Oak Lawn Toyota
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Vickie Benson

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Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.7
136 Reviews
4.7

136 Reviews

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136 Reviews of Vickie Benson

April 08, 2024

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Employee Rating

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello, Ken Bickness

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Apr 08, 2024

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 18, 2024

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Employee Rating

Absolutely loved the buying experience! Thank you so much for the few experience. We love the RAV4! More

by Christy Marks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Jason Stoit, Marty Maggio, Steve Hertogs, Erica Ortiz, Cesar Quiroz , Edwin Cotto

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Mar 18, 2024

Oak Lawn Toyota responded

Thank you, Christy. Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

March 15, 2024

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Employee Rating

Dealership was very professional, communicated well, and an overall good job on our blue Prius.. More

by senntj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello, Ken Bickness, Oscar Garibaldi, JJ Juarez, Juan Hernandez, Amir Mims

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Mar 17, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 25, 2024

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Employee Rating

We've done business with this dealership since 2004 and bought 5 cars from them over the years, they've always been excellent. More

by zarzour_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 26, 2024

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 15, 2024

Dealership Rating
Employee Rating

Fast efficient and very helpful in explaining what needs to be done and what else needs to be checked out More

by nikkijane44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Manny Thnaibat, Nick Taiym, Joseph Cassello, Cesar Quiroz, Ken Bickness, Jose Brito , Edwin Cotto, Vito Dinella

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Jan 16, 2024

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 06, 2023

Dealership Rating
Employee Rating

Very informative, very thorough, very timely, very friendly. Joe answered all questions in an understandable way. Good coffee! More

by barbara.ranta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

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Dec 06, 2023

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

December 01, 2023

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Employee Rating

Qualified persons working with you. Mechanics and customer service. Seemingly Interested in care of you auto. More

by mzdjg723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

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Dec 01, 2023

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 24, 2023

Dealership Rating
Employee Rating

The service Center was respectful and kind. They wanted to help the customer. They were excellent at explaining what they were doing. The work was done in a timely manner. More

by knight0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McShane, Juan Vazquez, Frank Nash, Rob Styger, Ed Nilles, Jose Brito, Ron Tucker, Oscar Garibaldi, Marco Fernandez , Robert Spee

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Nov 24, 2023

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 02, 2023

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Employee Rating

I could not believe your service center did not tell me that you had a tire sale coming up when I just brought 2 tires. I could have waited and brought 4 tires. More

by kiata_60637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Nash

Helpful
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Oct 06, 2023

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

Oct 06, 2023

Oak Lawn Toyota responded

Thank you so much for calling us back today, and I'm so glad we were able to talk with you over the phone. Per our conversation, it sounds like you are going to opt. for a different service recommendation. The tires are not your #1 priority at this time, and we are happy to help with any of your service needs. Thanks so much again for your time, honesty and loyalty to Oak Lawn Toyota! We truly appreciate you! Best, Juan Vazquez, Oak Lawn Toyota's Service Manager

August 20, 2023

Dealership Rating
Employee Rating

They did amazing job checking out my car is good to go road Toyota 🇺🇸 let get it More

by diasangel80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash, Sal Gaeta, Joseph Cassello, Ken Bickness, Jose Brito, Oscar Garibaldi, Marco Fernandez, Juan Hernandez , Carlos Osuch

Helpful
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Aug 20, 2023

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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