Sal Giordano | Page 16

Rude Staff, Worst Service Department I recently brought in my car that's not even a year old. I've only dealt with Sal, and he was extremely rude to me, and kept passing me off to a diffe I recently brought in my car that's not even a year old. I've only dealt with Sal, and he was extremely rude to me, and kept passing me off to a different service rep. They diagnosed my car with an issue and told me to bring it back in a week (the wait for a loaner was 2 weeks). I gave my vehicle to them on a Monday, got a loaner car, got a flat with the loaner the next day. They told me when I returned the loaner that they weren't going to look at my vehicle until Friday. I'm not exactly sure why they told me to bring in my car on a Monday then. The overall experience with them was awful and I recommend taking your cars and business to All American Ford on Route 9. Much more pleasant to deal with. More

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How great .. I just wanted to shout out Mr Christian Fitzgerald for having the knowledge and patience of our new 2017 lincoln continental.He knew everything insid I just wanted to shout out Mr Christian Fitzgerald for having the knowledge and patience of our new 2017 lincoln continental.He knew everything inside and out of all the buttons and help us program cell phone and was very helpful for all the setting.Chris has called to make sure we're happy. The best salesman yet and we mostly buy and service our cars at Moulof . More

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Professional Sales Team and Top Notch Service Dept. Ive been using the Malouf Lincoln service department for almost 20 years and have always found the writers to be very knowledgeable and the service te Ive been using the Malouf Lincoln service department for almost 20 years and have always found the writers to be very knowledgeable and the service techs highly skilled. I just leased my 7th or 8th Navigator. I got it from Malouf. Their sales manager found me the new car that I wanted at a price that was excellent without any bargaining. I highly recommend this dealership to anyone interested in a Lincoln. More

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Took car in for recall and service then had car problems They suck!!! They caused a problem and we're going to charge me $150 to diagnose and they didn't tell me that my car would not pass inspection after t They suck!!! They caused a problem and we're going to charge me $150 to diagnose and they didn't tell me that my car would not pass inspection after they fixed their recall because I had to drive it for 150miles before I took it through inspection. You suck Malouf More

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BEST. DEALER. EVER. I purchased my second Lincoln from Malouf in North Brunswick. My salesman Chris Fitzgerald was very very knowledgable and made the entire experience s I purchased my second Lincoln from Malouf in North Brunswick. My salesman Chris Fitzgerald was very very knowledgable and made the entire experience simple and stress free from start to finish. Chris was easy to deal with and very accommodating. When I took final delivery of my new MKX, Chris got in the car for me and went over ever detail of the controls like it was his own car. I couldn't believe how many details he knew about the vehicle. The financing/warrantee guy was super efficient and had everything ready for me when I got to his office. He gave me a couple extended warrantee options, I made a decision and the paper work was seamless and took only a few minutes to complete. The service center is as good as the front of the house. Easy to deal with, accommodating with a loaner vehicle and explained everything in an easy to understand manner. Great dealership, great people and a good, solid company to deal with. They made me feel very comfortable. I would and have recommended them to friends and family. More

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Visit, Purchase, Repeat! I have been going to Malouf Ford/Lincoln since 2008 and just leased my forth vehicle from them. Every person that I have ever dealt with has been noth I have been going to Malouf Ford/Lincoln since 2008 and just leased my forth vehicle from them. Every person that I have ever dealt with has been nothing less than excellent. From the professional sales staff to the courteous service personnel this place is 5 star. A real class act! More

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Leaking power steering Aside from the fact that it took one week to completely repair my Lincoln Town Car the experience was as suspected from a dealer. I found the service Aside from the fact that it took one week to completely repair my Lincoln Town Car the experience was as suspected from a dealer. I found the service department to be well run and professional., in fact I was escorted into the service bay to observe one of the problems, the leaking power steering. The repair required 3 different parts which were not in stock which I found odd but understandable since my car is over 10 years old. Sal Giordano kept me informed on progress and also spent considerable time on the telephone with my warantee company. Overall I would recommend the dealership and service department. They do as well as most other dealerships I have delt with over the years, car dealerships are basically all the same. They sell new and used cars and service them, they have huge overheads and staff plus they must make a profit so they will go only as far as it is financially benefical to their bottom line. More

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The service department stinks! I bought a new F-250, 6.7dsl in 2013. I decided to have Malouf do all the scheduled and warranty service. What a mistake! Over the last three y I bought a new F-250, 6.7dsl in 2013. I decided to have Malouf do all the scheduled and warranty service. What a mistake! Over the last three years and almost 90,000 miles not one time was the service experience anywhere close to being pleasant. I introduced myself to Sal the truck service writer and Jerry the service manager when I scheduled my first oil change. That was the last time I ever saw them smile. A simple oil change and tire rotation was the last straw! They tried to tell me they rotated the tires even though the brake dust that was on the front rims was still on the front rims! I made an appointment for 8am and wasted 4.5 hours for an oil change and tire rotation! I will tell anyone who asks to avoid Malouf! More

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On my 6th leased car from Malouf!! I just leased my 6th car from Malouf. . Dino JR is truly amazing. When I pull away in my new car I always feel comfortable with my choice. The tra I just leased my 6th car from Malouf. . Dino JR is truly amazing. When I pull away in my new car I always feel comfortable with my choice. The transition from car to car is always a pleasure there. I wouldn't go anywhere else!! More

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Excellent Experience!!!!! I cant begin to thank this dealership for the way they handled my new tuck buying experience. Due to the excellent choice in ordering they had exactly I cant begin to thank this dealership for the way they handled my new tuck buying experience. Due to the excellent choice in ordering they had exactly what I wanted in stock. My new 2015 Lincoln MKC is awesome! A special thanks for having Don Brown running with my transaction was second to none. My salesman Bill Forsythe knew the product inside and out! I wouldn't buy another ford or Lincoln from anyone else. The staff including Dino.Dino Jr and service manager Gerry are also the best in representing Mr Malouf. I cant thank them enough. Gerry has a service department full of talent including John Sawyer a true master at troubleshooting vehicles. His skills are the best I have seen and Im a technical tradesman! Scott,Sal ,Marie and Joe are a great asset to the service department as well. Thank you Mr Malouf!!! More

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