Salena Dalerio

Came in for one issue but thought it was a different one. The first issue was a regular maintenance issue ( what the check engine light was for) and we thought it was transmission. Once I left, the check eng The first issue was a regular maintenance issue ( what the check engine light was for) and we thought it was transmission. Once I left, the check engine came back on within 20 minutes. Called Salena right away and took it back. It was the transmission, and she was able to get it back in and fixed very quickly. More

by Sandra.fawcett Verified Customer Verified Customer

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Raquel was excellent. She was a consummate professional and she was friendly. She was exemplary! She was a consummate professional and she was friendly. She was exemplary! More

by gw.golgotha Verified Customer Verified Customer

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She was very helpful, great customer service, informative of what was included in my warranty and got my car in and out with great time management she seemed to thoroughly enjoy what she does starting my day of what was included in my warranty and got my car in and out with great time management she seemed to thoroughly enjoy what she does starting my day off great with a friendly face! 10/10 More

by Katiepagano_94 Verified Customer Verified Customer

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Service was completed in less time than estimated. The overall experience was efficient and personnel were professional and friendly. The overall experience was efficient and personnel were professional and friendly. More

by LuvMyKia49 Verified Customer Verified Customer

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Paid $244 and left empty handed. .. would not recommend at all... Gave me an absolute ridiculous estimate and they even had to order the parts (Front Calliper) that would arrive 3 day .. would not recommend at all... Gave me an absolute ridiculous estimate and they even had to order the parts (Front Calliper) that would arrive 3 days later ( you are a dealership why you don't have such a common spare part?.. ) and scheduled the job for a week later... took my car to another place, they ordered the original piece and solved the problem within two hours... Kia Dealership is a true waste of money and time... More

by maximiliano.voss Verified Customer Verified Customer

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Price was high, had to pay diagnostic fee even with getting it fixed there. Many places waive this if you get the repair done getting it fixed there. Many places waive this if you get the repair done More

by tobyruth2000 Verified Customer Verified Customer

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I have a history with this dealership so the know my vehicle and take care of the recommended repairs. vehicle and take care of the recommended repairs. More

by nbodrick2 Verified Customer Verified Customer

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Came in for a recall item. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. More

by davidb00007 Verified Customer Verified Customer

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Emma was my service advisor and my outside warranty did not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her f not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her fault tho but she kept fighting for me More

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As always, everyone at union county KIA have provided solid speedy service and gone above and beyond what I expected. I am thrilled to continue to rely on your continued care for my car and probably the solid speedy service and gone above and beyond what I expected. I am thrilled to continue to rely on your continued care for my car and probably the next one too. More

by alanroll Verified Customer Verified Customer

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