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Salena Dalerio
Salena Dalerio at Union County Kia

Salena Dalerio | Page 45

Assistant Service Director

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

4.8
458 Reviews
4.8

458 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

458 Reviews of Salena Dalerio

September 30, 2023

Dealership Rating
Employee Rating

Easy to schedule appointments. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. More

by kmartin9321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 25, 2024

Union County Kia responded

We would not be able to grow and develop without feedback like yours, kmartin9321. We are thrilled you had a great experience with us and hope to see you again soon.

September 25, 2023

Dealership Rating
Employee Rating

The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More

by msmoni.rich
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jolly, Brandon Patterson, Michael Reed, Scott White , Carlos De Los Santos

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Oct 03, 2023

Union County Kia responded

Thank you so much for your kind words regarding our team! We appreciate your 5-Star Review of Union County Kia and are tickled to hear how pleased you were with your overall experience with our Team! We hope you will visit again soon. Please take care and wishing you a wonderful week!

September 17, 2023

Dealership Rating
Employee Rating

The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More

by Crystal Ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Patterson , Antavius Allen, Brittany Shepherd

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Sep 19, 2023

Union County Kia responded

Crystal, we appreciate your feedback of Union County Kia. We are disappointed to hear you were annoyed by some of the facets of the purchase process. We strive to provide our guest with an exceptional shopping, purchase and service experience. It appears as though we may have fallen short. We will most certainly share this with our team in efforts of improving our guest experience. Thank you once again for sharing this with us. If there's anything else we may do to be of further assistance to you, please let us know at 833.741.8931. Wishing you a wonderful ownership experience and week!

September 14, 2023

Dealership Rating
Employee Rating

Salena and Scott are extremely knowledgeable about issues with vehicles, and they are very friendly and helpful!! More

by JUNEROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White

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Sep 19, 2023

Union County Kia responded

Thank you for your kind words, June! We're glad to hear Salena and Scott provided you with very friendly and helpful service. If you have any further feedback or questions, please don't hesitate to reach out. Wishing you an amazing week!

September 11, 2023

Dealership Rating
Employee Rating

People are so friendly. Always keeps you informed. The pace is so clean and accommodating. Love Union County Kia! More

by marygask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2023

Union County Kia responded

Mary, thank you so much for your kind review of our Service team here at Union County Kia! We are grateful to hear you received a pleasant experience! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a great week!

August 31, 2023

Dealership Rating
Employee Rating

Go check out Stephanie for your next car purchase! She will get you in and out stress free:) She is so chill and good vibes More

by Tiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Raquel Maynard , Stephanie Breeden

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Aug 25, 2024

Union County Kia responded

Dear Tiff, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 31, 2023

Dealership Rating
Employee Rating

Terrible wait for my appointed time. Need to work on your scheduling a lot! Really pissed me off and cost my time. More

by Jengand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott White, Raquel Maynard , Chris Crawford

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August 30, 2023

Dealership Rating
Employee Rating

Salena, Raquel, Scott and Jansen are very friendly. Very clean dealership! Go see Larry when you need a vehicle! More

by Sk1nsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jolly, Everett Pettaway, Scott White, Larry Goode, Raquel Maynard , Stephanie Breeden, Chris Crawford, Eddie Smith

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Aug 25, 2024

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 30, 2023

Dealership Rating
Employee Rating

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76
Recommend Dealer
Yes

Other Employees Tagged: Salena Dalerio

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Aug 25, 2024

Union County Kia responded

Dear Mark, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 30, 2023

Dealership Rating
Employee Rating

Kia is amazing they work really well with you and if you have questions or concerns they help you out by answer them. They are all really nice and sweet there. More

by br10griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raquel Maynard

Report | Print
Aug 25, 2024

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

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