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Great service and facilities for vehicle maintenance. Would recommend to any one with Jeep or Dodge vehicles. Would recommend to any one with Jeep or Dodge vehicles. More

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Service department is not honest! And were unable to fix problem. Claimed codes to be in truck, there was no mention of codes from tech in paper work I received. Or that there was oth And were unable to fix problem. Claimed codes to be in truck, there was no mention of codes from tech in paper work I received. Or that there was other or if any issues! Had truck looked at by another Dealer. No codes found and had truck fixed in a few minutes…… while I watched there every move. They also didn’t put dash back to gather correctly and greasy finger prints all over the dash! Beyond pissed with Rairdon’s Dodge of Kirkland Will be going to better Business Bureau for further actions More

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April was fantastic, kept things quick and simple with our service. Absolutely would recommend this dealership & April to assist you with your Dodge/Jeep/Chrysler needs. our service. Absolutely would recommend this dealership & April to assist you with your Dodge/Jeep/Chrysler needs. More

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Stacy was great. They didn’t have a truck with the trim/colors/etc I wanted on the lot that fit my budget. He found one in Oregon but before it was sent up here he fo They didn’t have a truck with the trim/colors/etc I wanted on the lot that fit my budget. He found one in Oregon but before it was sent up here he found out it had been used as a demo and had a lot of miles on it for a new truck. He refused that one knowing I wouldn’t want it (he was correct). Instead he had them send one that had way more options, including all of the ones I had originally asked for. The one I got is amazing and way better than what I thought I was getting. Thank you! More

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Even though I’ve had ongoing problems with my Jeep Grand Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping resolve any issues I bring in. April takes the time to clearly explain the service process, follows up promptly, and makes me feel like my concerns are heard and valued. No matter how frustrating the situation with my vehicle gets, she remains patient, courteous, and proactive in finding solutions. April has an above-and-beyond approach to customer service and is truly an asset to the service department. Review for April in the Service department, not a review for the dealer or service dept it self. More

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Vivienne was very personable and fully explained the time and maintenance our vehicle was getting. Our regular service advisor was off today, but Vivienne stepped up to the plate and not only met, but surpas and maintenance our vehicle was getting. Our regular service advisor was off today, but Vivienne stepped up to the plate and not only met, but surpassed our customer service expectations. She and your service staff is the reason we always choose Rairdon’s Kirkland. Thank you, Vivenne! More

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Outstanding Experience at Rairdon's of Kirkland I can't say enough great things about Rairdon's of Kirkland. The work they've done on my Jeep has been excellent, and the service is consistently top-n can't say enough great things about Rairdon's of Kirkland. The work they've done on my Jeep has been excellent, and the service is consistently top-notch. April Callahan, our amazing service advisor, makes every visit a joy. She's upbeat, knowledgeable, and truly goes above and beyond. Her positivity sets the tone for the whole dealership. Every staff member we've met has been friendly, professional, and helpful. Highly recommend this dealership for anyone seeking exceptional service and care. More

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Terrible experience vehicle was delivered filthy, empty on gas and tires were bald. GM said we’ll tell him it’s a used vehicle. Pathetic couldn’t even clean it many lies throughout the process. Interesting on gas and tires were bald. GM said we’ll tell him it’s a used vehicle. Pathetic couldn’t even clean it many lies throughout the process. Interesting we bought one also from Titus will. Amazing experience More

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Bought a used compass, had it delivered. Huge mistake, vehicle delivered dirty inside and out sales rep lied about almost everything, and it was delivered with little gas. GM's response (Kev Huge mistake, vehicle delivered dirty inside and out sales rep lied about almost everything, and it was delivered with little gas. GM's response (Kevin Graham) it's a used vehicle. Terrible experience More

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Excellent customer service. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional. Passing through , I was scheduled quickly. Checking in and out with Jeffery was quick and professional. More

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