Sales Team | Page 8

Service and sales departments are outstanding. Brought our Jeep in for service and Justin was outstanding. The check-in was a breeze, even got a text notification letting me know the vehicle was r Brought our Jeep in for service and Justin was outstanding. The check-in was a breeze, even got a text notification letting me know the vehicle was ready. 10/10 highly recommend Rairdon’s Kirkland Jeep! More

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Got a Jeep Wrangler Sahara here. The sales team said it comes with Blind-Spot, Cross-Path Detection and ParkSense Rear Park-Assist System. We couldn't check the Jeep at the time of m The sales team said it comes with Blind-Spot, Cross-Path Detection and ParkSense Rear Park-Assist System. We couldn't check the Jeep at the time of making the deal because it was not at the dealership. But they showed a similar one. By the time of delivery the deal was done and everything was signed. When we checked the Jeep it did not have these features. When I talked to the sales manager about this he said the sales team made a mistake and we should have read the sticker!! Only option they gave me was I can either exchange this Jeep with another one with those features which costs 7000$ more or I can have blind spot installed with a third party! Right side headlight was not working and I had to make multiple trips to get it fixed. More

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Do not ever go to this dealership. They are so u professional and rude and tried to make us pay 3000.00 to drop off our final payment for our lease. Chrysler capital told us to to ther They are so u professional and rude and tried to make us pay 3000.00 to drop off our final payment for our lease. Chrysler capital told us to to there and it’s no problem but Emir Bucan told us he didn’t want to help us and he wouldn’t accept our payment and if he did we had to pay 3000.00 to him to process it. We left super upset we drove all the way there in the rain from port Townsend and these idiots won’t help. We have filed a complaint with the better business bureau and with Chrysler capital to deal with this. Totally unacceptable that man should be fired More

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Everyone was so kind and understanding. Explained everything so well. Very helpful. The best dealership in Washington state. I bought my first car. Explained everything so well. Very helpful. The best dealership in Washington state. I bought my first car. More

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Quick and efficient service, honest advice, friendly people……Rairdon’s is my trusted advisor for all things auto. people……Rairdon’s is my trusted advisor for all things auto. More

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Service was excellent and my car was finished with it’s service before the promised time. service before the promised time. More

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Service advisor Megan Mansfield makes every visit a pleasure. In addition to always being friendly she explains what should be done and what things can wait. Always gives me confidence she's got my b pleasure. In addition to always being friendly she explains what should be done and what things can wait. Always gives me confidence she's got my best interests in mind... which keeps me a loyal repeat customer. More

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Most work was completed. they stayed in contact with me throughout the day. Thank you they stayed in contact with me throughout the day. Thank you More

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Excellent communication with front desk executive and great service every time I had. Thank you and keep up the good work. great service every time I had. Thank you and keep up the good work. More

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This dealership really focuses on customer service. The biggest thing that stood out was their focus on their ethics and values. I was very pleased with my experience here. It’s very rare to find a dea The biggest thing that stood out was their focus on their ethics and values. I was very pleased with my experience here. It’s very rare to find a dealership that is caring and professional. More

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