I’ve been with this dealership for a bit over 4 years now
& their communication, effort, & overall customer service environment is what makes me want to have a Subaru for forever!! They are soo amazing & rea
& their communication, effort, & overall customer service environment is what makes me want to have a Subaru for forever!! They are soo amazing & really care about you as an individual & are always willing to level with you!
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by Jewelstorms15
Service Price Transparency
Other Employees Tagged:
Nicholas/Nick
Sep 01, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for being a part of our community for the past four years! It's wonderful to hear you've had a great experience with our team. We truly appreciate your support and look forward to serving you in the future!
- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Diana, Gabriel and the whole team at Rairdon’s Subaru of
Auburn made my car-buying experience the best one I’ve ever had. They were excellent at working with my needs and budget and finding a way to get me
Auburn made my car-buying experience the best one I’ve ever had. They were excellent at working with my needs and budget and finding a way to get me into the car I wanted at a price that worked. Highly recommend!
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by HybridsAreHot
Other Employees Tagged:
Diana
Aug 26, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for recommending Diana, Gabriel, and the team at Rairdon's Subaru of Auburn! We’re so glad we could find you the perfect car. Enjoy your new ride!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
We get the best service anytime we bring our car here!
Felipe helped us get checked in & was friendly and very knowledgeable!
Felipe helped us get checked in & was friendly and very knowledgeable!
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by wengervicki122
Service Price Transparency
Other Employees Tagged:
Felipe
Aug 25, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback about Felipe and our team! We are proud to deliver top-notch support and are grateful for your business – see you next time at Rairdon's Subaru of Auburn!
- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Giovani, the manager and the young lady from finance were
all very kind, professional and customer focused. They provided exceptional service,. We never have thought that we would experience a smooth, stres
all very kind, professional and customer focused. They provided exceptional service,. We never have thought that we would experience a smooth, stressless and efficient car buying experience was real or possible not until we bought my son’s first vehicle at Rairdon Subaru of Auburn. I would highly recommend visiting the dealership. 10/10,
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by careone100
Aug 17, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for your kind words and feedback! We're delighted to hear that our team made your buying experience smooth and enjoyable. Congratulations to your son on his first vehicle! We look forward to serving you in the future.
- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Alex.
M is the dealer, i highly recommend,to me it was the best ever.Alex did an excellent job 👏. It was really easy and best..keep it up Alex
M is the dealer, i highly recommend,to me it was the best ever.Alex did an excellent job 👏. It was really easy and best..keep it up Alex
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by Evasco
Other Employees Tagged:
Alex.M
Aug 12, 2026 -
Rairdon's Subaru of Auburn responded
Hi Evasco, it's great to hear that Alex made your experience at Rairdon's Subaru of Auburn the best ever. We’ll pass along your kind words!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Service is always very thorough, well documented and the
customer service is excellent…(the car wash is also a very nice touch)! The customer waiting area is clean, well lighted and comfortable. I also a
customer service is excellent…(the car wash is also a very nice touch)! The customer waiting area is clean, well lighted and comfortable. I also appreciate the availability of a self made custom beverage from the barista machine. It really helps make the wait enjoyable.
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by SavvyConsumer414
Service Price Transparency
Other Employees Tagged:
Nicholas Ferraro
Aug 06, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback on our thorough and informative service and our excellent customer service in our Service Department at Rairdon's Subaru of Auburn. It’s also wonderful to hear that you enjoy our waiting area and the beverage options. We look forward to welcoming you back for another enjoyable and seamless service experience in the future!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Friendly staff.
Work has always been completed within the time frame quoted. The car wash after service is a nice touch.
Work has always been completed within the time frame quoted. The car wash after service is a nice touch.
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by seahawk38
Service Price Transparency
Aug 05, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback about our team and services! We appreciate your business and look forward to seeing you again at Rairdon's Subaru of Auburn.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I took my Subaru to Rairdon for oil change and
differential service. They did a good job as they always do.
differential service. They did a good job as they always do.
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by dickzee
Service Price Transparency
Aug 04, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for choosing Rairdon's Subaru of Auburn! We’re committed to providing quality service, and we appreciate your trust in us.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
The second we walked in, Liana met us at the door and
guided us through the process. Liana was super friendly and helpful, and the experience of buying a new car was actually kind of fun! I was expecting
guided us through the process. Liana was super friendly and helpful, and the experience of buying a new car was actually kind of fun! I was expecting it to be intimidating and difficult.
The financing manager we spoke with to close out the actual sale was friendly. She clearly tried to create a connection with me to upsell the packages like extended warranty. I did not like, however, that when my boyfriend left the room, her attitude and speaking toward him was somewhat negative. I think being more mindful and respectful would have benefitted that process.
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by emoscal
Other Employees Tagged:
Liana
Jul 02, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback! We’re happy to hear Liana made your car-buying experience smooth and enjoyable. We will address your comments with our team to ensure a more respectful environment for everyone. We hope to see you at Rairdon's Subaru of Auburn again in the future! Safe travels!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Welcoming environment.
Clear explanations and realistic expectations. Kind and thoughtful. Appreciate the snacks and waiting area. Thank you for the car wash too!
Clear explanations and realistic expectations. Kind and thoughtful. Appreciate the snacks and waiting area. Thank you for the car wash too!
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by DogCar
Service Price Transparency
Other Employees Tagged:
Kelly TimleckWiebe
Jun 29, 2026 -
Rairdon's Subaru of Auburn responded
We are glad you had such a positive experience from start to finish, and we hope that you can return to Rairdon's Subaru of Auburn, Inc for all of your auto needs in the future.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345