We get the best service anytime we bring our car here!
Felipe helped us get checked in & was friendly and very knowledgeable!
Felipe helped us get checked in & was friendly and very knowledgeable!
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by wengervicki122
Service Price Transparency
Other Employees Tagged:
Felipe
Aug 25, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback about Felipe and our team! We are proud to deliver top-notch support and are grateful for your business – see you next time at Rairdon's Subaru of Auburn!
- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Giovani, the manager and the young lady from finance were
all very kind, professional and customer focused. They provided exceptional service,. We never have thought that we would experience a smooth, stres
all very kind, professional and customer focused. They provided exceptional service,. We never have thought that we would experience a smooth, stressless and efficient car buying experience was real or possible not until we bought my son’s first vehicle at Rairdon Subaru of Auburn. I would highly recommend visiting the dealership. 10/10,
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by careone100
Aug 17, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for your kind words and feedback! We're delighted to hear that our team made your buying experience smooth and enjoyable. Congratulations to your son on his first vehicle! We look forward to serving you in the future.
- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Alex.
M is the dealer, i highly recommend,to me it was the best ever.Alex did an excellent job 👏. It was really easy and best..keep it up Alex
M is the dealer, i highly recommend,to me it was the best ever.Alex did an excellent job 👏. It was really easy and best..keep it up Alex
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by Evasco
Other Employees Tagged:
Alex.M
Aug 12, 2026 -
Rairdon's Subaru of Auburn responded
Hi Evasco, it's great to hear that Alex made your experience at Rairdon's Subaru of Auburn the best ever. We’ll pass along your kind words!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Service is always very thorough, well documented and the
customer service is excellent…(the car wash is also a very nice touch)! The customer waiting area is clean, well lighted and comfortable. I also a
customer service is excellent…(the car wash is also a very nice touch)! The customer waiting area is clean, well lighted and comfortable. I also appreciate the availability of a self made custom beverage from the barista machine. It really helps make the wait enjoyable.
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by SavvyConsumer414
Service Price Transparency
Other Employees Tagged:
Nicholas Ferraro
Aug 06, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback on our thorough and informative service and our excellent customer service in our Service Department at Rairdon's Subaru of Auburn. It’s also wonderful to hear that you enjoy our waiting area and the beverage options. We look forward to welcoming you back for another enjoyable and seamless service experience in the future!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Friendly staff.
Work has always been completed within the time frame quoted. The car wash after service is a nice touch.
Work has always been completed within the time frame quoted. The car wash after service is a nice touch.
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by seahawk38
Service Price Transparency
Aug 05, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback about our team and services! We appreciate your business and look forward to seeing you again at Rairdon's Subaru of Auburn.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I took my Subaru to Rairdon for oil change and
differential service. They did a good job as they always do.
differential service. They did a good job as they always do.
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by dickzee
Service Price Transparency
Aug 04, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for choosing Rairdon's Subaru of Auburn! We’re committed to providing quality service, and we appreciate your trust in us.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
The second we walked in, Liana met us at the door and
guided us through the process. Liana was super friendly and helpful, and the experience of buying a new car was actually kind of fun! I was expecting
guided us through the process. Liana was super friendly and helpful, and the experience of buying a new car was actually kind of fun! I was expecting it to be intimidating and difficult.
The financing manager we spoke with to close out the actual sale was friendly. She clearly tried to create a connection with me to upsell the packages like extended warranty. I did not like, however, that when my boyfriend left the room, her attitude and speaking toward him was somewhat negative. I think being more mindful and respectful would have benefitted that process.
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by emoscal
Other Employees Tagged:
Liana
Jul 02, 2026 -
Rairdon's Subaru of Auburn responded
Thank you for sharing your feedback! We’re happy to hear Liana made your car-buying experience smooth and enjoyable. We will address your comments with our team to ensure a more respectful environment for everyone. We hope to see you at Rairdon's Subaru of Auburn again in the future! Safe travels!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Welcoming environment.
Clear explanations and realistic expectations. Kind and thoughtful. Appreciate the snacks and waiting area. Thank you for the car wash too!
Clear explanations and realistic expectations. Kind and thoughtful. Appreciate the snacks and waiting area. Thank you for the car wash too!
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by DogCar
Service Price Transparency
Other Employees Tagged:
Kelly TimleckWiebe
Jun 29, 2026 -
Rairdon's Subaru of Auburn responded
We are glad you had such a positive experience from start to finish, and we hope that you can return to Rairdon's Subaru of Auburn, Inc for all of your auto needs in the future.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
The staff is always friendly & listen.
They explain the costs ahead of time. Great dealership
They explain the costs ahead of time. Great dealership
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by Dee
Service Price Transparency
Jun 22, 2026 -
Rairdon's Subaru of Auburn responded
Dee, thank you for the great review. We look forward to seeing you again at Rairdon's Subaru of Auburn!
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I bought my car from them and purchased the maintenance
package. They always treat me really well and make my service appointments so easy! Online booking, always on time, and go over everything with me. H
package. They always treat me really well and make my service appointments so easy! Online booking, always on time, and go over everything with me. Highly recommend!
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by sindymichel
Service Price Transparency
Other Employees Tagged:
Austin in service
Jun 16, 2026 -
Rairdon's Subaru of Auburn responded
We love hearing from our customers and are so pleased they’re happy with the service they receive from the team! Thank you for choosing Rairdon's Subaru of Auburn and for sharing your experience with us.
Tim Timberlake - Customer Satisfaction Manager - 253-737-1345