"Good service 👍"
My visits to Nissan are always good, the people are friendly and the service is always fast! I will be recommending people to go to Nissan!
"Pleasant experience "
This place provides great service. I had to leave my car at the service center but I was provided with a rental. A good experience overall.
"Extremely Disappointed "
Spend over 55k on a premium SUV from the pre owned certified lot. 5 weeks of driving and the brakes start squeaking. Got an appointment made into the 6th week and I was told the rotors need resurfacing . Brake pads were at 8mm.
Dealer refused to cover cost of repairs and then sales agreed to split the cost.
I was told that at the time of their inspection before sales all was good. Ya right , of course they will say that . I mean how many people we know who chicken out of situations and would never man up to a mistake and take accountability and corrective action, a lot right.
Called the sales guy Salvador and texted him. This guy is all promises and no follow through. Then will not have the basic decency to reply to a text or return calls. Typical slimy sales rep.
As for the service center itself it appears to be short staffed and the service reps have the worst demeanor . No concept of basic customer service. No improvement in 5 years .
To sum it all, Nissan of Bakersfield has lost our business and respect. No more business to these guys for sure.
"Great service as always "
I have been a customer for many years now and have purchased three vehicles all services completed there and all visits have been very professionally handled by staff.
"Maintenance service "
Por la forma en que atienden al cliente,la rapidez con la que hacen el trabajo,la buena comunicación y el servicio bueno que tienen en la sala de espera mientras hacen el trabajo
"Friendly dealership "
Very friendly dealership awesome people specially Salvador Abarca very helpful and kind very good prices loved my car thank you I really recommend this dealership
"Ecstatic about this purchase and the Service that I received"
From the minute I arrived, I was greeted with a smile. Salvador immediately came over to see how he could be of assistance to me. He made sure I was comfortable. He took time to show me several Nissan choices. He opened each of the cars and thoroughly gave me a lesson in the Nissan Brand. This is the 3rd Nissan that I have purchased, and no one has ever been as attentive as Salvador Abarca. I am so impressed with the time that he took teaching me about each feature of the vehicles I wanted to see. He even offered for me to look at a few others. Please award Salvador Abarca for being the embodiment of Customer Service. Salvador, I give you 5 gold stars! Never lose that million dollar smile. I truly Thank you Salvador. I am still smiling.
Other Employees Tagged:
Since I cannot remember the other's names, Thank you to everyone involved. To the man who negotiated my deal with the bank--Thank you.
"They are friendly and help "
We love the help they did and answers all the question we ask .went we got the car he show who ever thing work. We left so happy.