- ANN NA
I left my car in the workshop for almost a week. To replace transmission
To repair brake - noisy
To do alignment
To tyre air leaks
The break was not been attended to. Same problem.
Appreciate they provide a temporary car
"Got to the bottom line "
- Baking garry
Did not mess with the back and fourth some places mess with came in with all options out there great to get to the heart of the deal
"Good service 👍"
My visits to Nissan are always good, the people are friendly and the service is always fast! I will be recommending people to go to Nissan!
"Pleasant experience "
This place provides great service. I had to leave my car at the service center but I was provided with a rental. A good experience overall.
"Extremely Disappointed "
Spend over 55k on a premium SUV from the pre owned certified lot. 5 weeks of driving and the brakes start squeaking. Got an appointment made into the 6th week and I was told the rotors need resurfacing . Brake pads were at 8mm.
Dealer refused to cover cost of repairs and then sales agreed to split the cost.
I was told that at the time of their inspection before sales all was good. Ya right , of course they will say that . I mean how many people we know who chicken out of situations and would never man up to a mistake and take accountability and corrective action, a lot right.
Called the sales guy Salvador and texted him. This guy is all promises and no follow through. Then will not have the basic decency to reply to a text or return calls. Typical slimy sales rep.
As for the service center itself it appears to be short staffed and the service reps have the worst demeanor . No concept of basic customer service. No improvement in 5 years .
To sum it all, Nissan of Bakersfield has lost our business and respect. No more business to these guys for sure.
"Great service as always "
I have been a customer for many years now and have purchased three vehicles all services completed there and all visits have been very professionally handled by staff.
"Maintenance service "
Por la forma en que atienden al cliente,la rapidez con la que hacen el trabajo,la buena comunicación y el servicio bueno que tienen en la sala de espera mientras hacen el trabajo
"Friendly dealership "
Very friendly dealership awesome people specially Salvador Abarca very helpful and kind very good prices loved my car thank you I really recommend this dealership
"Ecstatic about this purchase and the Service that I received"
From the minute I arrived, I was greeted with a smile. Salvador immediately came over to see how he could be of assistance to me. He made sure I was comfortable. He took time to show me several Nissan choices. He opened each of the cars and thoroughly gave me a lesson in the Nissan Brand. This is the 3rd Nissan that I have purchased, and no one has ever been as attentive as Salvador Abarca. I am so impressed with the time that he took teaching me about each feature of the vehicles I wanted to see. He even offered for me to look at a few others. Please award Salvador Abarca for being the embodiment of Customer Service. Salvador, I give you 5 gold stars! Never lose that million dollar smile. I truly Thank you Salvador. I am still smiling.
Other Employees Tagged:
Since I cannot remember the other's names, Thank you to everyone involved. To the man who negotiated my deal with the bank--Thank you.
"They are friendly and help "
We love the help they did and answers all the question we ask .went we got the car he show who ever thing work. We left so happy.