Sam Alhout

I went there after receiving mail about the deals that they had. I got there and we met by a sales associate who proceeded to convince me to buy a 2023 Nissan murano. I stayed there most of the day becau they had. I got there and we met by a sales associate who proceeded to convince me to buy a 2023 Nissan murano. I stayed there most of the day because he told me that the car was being "deep cleaned" I will preface this by saying that I had previously purchased two other vehicles from Northcoast Mitsubishi East and had Excellent service, so I mistakenly thought that West would be the same way. Normally when I purchase a car I start off with a complimentary full tank of gas. In this case I had to stop at the gas station immediately. A few days later I took a look at the car and noticed that the "deep clean" that I was told would be done or was poorly done. Later the next week I decided to deep clean the car myself. When I lifted the mat on the drivers side I found that the carpet was shredded. I mean it was so shredded that I can touch the metal part of the under carriage. I know some may think this is trivial but I know that it can be expensive for someone on a budget to get the carpet .replaced and I was never told that this was an issue. I tried calling them and was told that the Sales Manager would get back to me. He never did. Now when I call I know they have my number in the system and it may ring but this I get a message that no one is available and to leave a message. I know that no one will return the call. This is a situation that I feel falls clearly at their doorstep. Im still trying to get someone but I know that I will probably end up going back there and pray to keep my temper in check. I even wrote a good revew on the sales person who took care of me. If I could take it back I definitly would PLEASE LISTEN STAY AWAY FROM THIS DEALERSHIP AT ALL COST. I WOULD RATHER GO TO JB BYRIDER BEFORE GOING BACK TO NORTHCOST MITSUBISHI CLEVELAND WEST. More

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Really loved working with Sam to get the car I have been looking for. He was very kind and courteous throughout the whole process. He answered texts , phone calls and emails with my questions very quickly looking for. He was very kind and courteous throughout the whole process. He answered texts , phone calls and emails with my questions very quickly. He was knowledgeable and I appreciated his professionalism. I will definitely be a returning customer in the future. More

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Sam at auto coast mall was very helpful and laid back to work with. He was very efficient and pleasant to work with. Made the whole experience better work with. He was very efficient and pleasant to work with. Made the whole experience better More

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This very kind and VERY PATIENT man helped me every step of the way. He was friendly and funny and helped me and my boyfriend out a tremendous amount when literally no other dealerships would. I recommend S of the way. He was friendly and funny and helped me and my boyfriend out a tremendous amount when literally no other dealerships would. I recommend Sam Alhout over anyone else. Thank you for everything Sam! More

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Sam helped me through a tough sale with my Father. Thank you Sam for your time and patience getting him to a new Ford truck he loves. Many Blessings you Sam for your time and patience getting him to a new Ford truck he loves. Many Blessings More

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Sam Alhout. Is a wonderful salesperson. He was very polite and knowledgeable about the cars. I will recommend him to all my friends. Thank you Sam. polite and knowledgeable about the cars. I will recommend him to all my friends. Thank you Sam. More

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Thank you Sam! Sam Alhout my car salesman was extremely friendly and had great customer service. I couldn’t have asked for a better experience!The dealership worked Sam Alhout my car salesman was extremely friendly and had great customer service. I couldn’t have asked for a better experience!The dealership worked with me very well! Awesome job! I would highly recommend this dealer. I plan on returning for my next vehicle purchase. More

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Sam alhout Today’s experience was so good. Sam helped in so many ways , when I thought I was out of luck Sam pushed and pushed until he was able to get me into a Today’s experience was so good. Sam helped in so many ways , when I thought I was out of luck Sam pushed and pushed until he was able to get me into a car I was very happy with . I’d recommend him any day 👌🏽!! More

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Sam the best Sam Alhout was excellen. He help me get approved and made sure everything was switch over to my new car and I was able to drive off the lot the same d Sam Alhout was excellen. He help me get approved and made sure everything was switch over to my new car and I was able to drive off the lot the same day. More

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great experience Had a really great experience , i would highly recommend anyone to go here. The place was well put together and they do all they can to help you. Had a really great experience , i would highly recommend anyone to go here. The place was well put together and they do all they can to help you. More

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