"Long but they worked very hard for us"
We waited a very long time to finish everything but they helped us in any way they could and ended up getting us a very long deal.
I have always bought my cars through dealerships. My experience with NCAA was surprisingly pleasant. Mihad was extremely helpful and was not pushy at all. I would definitely recommend them to my family and friends.
Other Employees Tagged:
"Just got a new vehicle "
I'm writing this review because I was looking for a used vehicle and my sales rep was more than helpful and the Associates on the floor were also more than helpful. My vehicle was details and ready to test drive prior to my arrival and any questions I had were answered and I also got the Carfax and very openly that the Carfax was shown
"Beyond satisfied with my car"
I came to north coast auto not knowing what this of vehicle I wanted. Kelsey helped me with my purchase. She was professional and didn't rush or pressure me into a purchase, i definetly recommend north coast auto and having Kelsey help you with your purchase.
"Lies lies lies"
Let’s start off by saying I have NEVER EVER dealt with a worse business in my entire life. No one returns phone calls. I had to call from a friends phone just to get them to answer because they ignored my calls and email. They told me that my car would be done in 2 to 3 hours and now I’m going on 9 days without my car! They never once called to update me about my car. They decided to do UNAUTHORIZED body work. They decided to repaint part of it without contacting me at all! This is absolutely ridiculous. DONT RVER BUY FROM THIS AWFUL PLACE!!!!!!
I was supposed to be called back by 3 different managers and NOT ONE ever called me back!!!!
Other Employees Tagged:
, Jake, service manager Adam, sales manager
After being screwed over by multiple dealerships in the past it was nice to go to one that was so easy to work with. Sam got me a great car at a amazing price and made sure I was well taking care of. Definitely will buy all my future cars from here.
"Not bad but seen better"
So my experience has been a little rocky. Had a good selection of nice vehicle's but upon my arrival (it was a scheduled appointment for a test drive at 4pm) I found myself having to wait roughly 40 minutes for them to even find the car I was there to test drive. Skip forward to the negotiating of price, as most people do at any dealership. I was told that no dealership negotiates price anymore which I don't believe and just a year or so ago I was purchasing a different vehicle at a different dealership and spent a good hour going back and fourth on price with them. However with that said I did my research ahead of my scheduled appointment and found that their price on the car was within the booked value so I was okay with the price but who doesn't like to haggle a little on a purchase that big? So my final tid-bit is after the sale. On my drive home and the day or two after I come to find an issue with the car. When purchasing the car I bought the used car warranty just for this kind of thing, being sold on the fact that I was told I didn't have to take the car back to the dealership for the warranty repair but that I could use any ASE certified mechanic. So I take the car to a different dealership to get this problem fixed but they wanted to charge me for the initial tear down cost and warranty would cover the rest. Unhappy with that I call the dealership I bought the car from and get the run around. So after about the third time I called I finally get the answers I was looking for.
So finally, I would just like to say that overall it is a good dealership and I'm happy with the car I got. Just a little unhappy of my experience when compared to other dealership's I have dealt with.
"Best Car Buying Experience"
I was very nervous about purchasing another vehicle. Reef and the staff at North East Auto Credit were amazing! They were kind and very patient as I looked at many vehicles. Would definitely come back!
"Friendly, quick, fair priced vehicle."
I was on my way back to Pennsylvania from visiting family in Illinois. It was a Sunday afternoon, which is uncommon for a dealership to be open on Sunday, I had seen on auto trader that North Coast Auto Mall of Cleveland had a 2015 Volkswagen Golf, which I had been looking at lately so I decided to stop in and check it out Reed Dieckman helped me out and I had traded in my old car and had my new golf in like 1 and a half hours which was awesome since I still had a few hours to drive to get home. Overall Reed was great, Kelley Weaver who handled the finance was great, and I would definitely come back to buy another car.
"George was great"
Experience was great. George was really helpful and made everything quick and easy and answered all of our questions we had with no trouble. I would come back in the future for sure