Sam Aly | Page 21

Alan was outstanding to work with. Very helpful, and showed a genuine desire to ensure I was happy. Highly recommended! I also worked with 'Lexus Wade", who was very easy to work with, and showed how showed a genuine desire to ensure I was happy. Highly recommended! I also worked with 'Lexus Wade", who was very easy to work with, and showed how much he cares about his job. Great work guys! More

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Lexus of Brookfield went above and beyond to get the vehicle I wanted. Brenda (sales), Nate (sales manager), Chris (finance), and Chris (technology) all were outstanding and made the experience better t vehicle I wanted. Brenda (sales), Nate (sales manager), Chris (finance), and Chris (technology) all were outstanding and made the experience better than I could have asked for. 👏 More

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This was the best buying a new car experience ever! Isaac and Sam were phenomenal! They found us the perfect vehicle! Did everything they could to make sure we would be happy with our choice. From Isaac and Sam were phenomenal! They found us the perfect vehicle! Did everything they could to make sure we would be happy with our choice. From the first time we walked in the door to the time we drove our new vehicle home we felt that everyone cared about us and our needs. Absolutely the best dealership we ever worked with! Thanks so much to everyone! More

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If I could give a 10 I would. I detest car shopping even more than doing my taxes. Andy Ratner made the process painless and enjoyable. There was no pressure and we even laughed a few times. The whole expe more than doing my taxes. Andy Ratner made the process painless and enjoyable. There was no pressure and we even laughed a few times. The whole experience was a pleasure and everyone at the dealership was top notch. The process was everything I could want from a car sales stand point. Did I mention it was quick too? Andy has helped me post sales as well with a few questions. It really was a phenomenal experience. More

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FANTASTIC experience. Isaac was an amazing sales person. Heard my needs and wants, and found me both at my price point! Sam was a pleasure to work with and Verbie helped to seal the deal. And Wade. Wade Heard my needs and wants, and found me both at my price point! Sam was a pleasure to work with and Verbie helped to seal the deal. And Wade. Wade went above and beyond teaching me about my new car. Everyone was so nice. More than that, they were genuinely happy to have my business. I WILL BE BACK! More

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Bob Hill, Sam Aly, and the entire team at Lexus of Brookfield did a great job helping us make the best decision for us. We appreciated the “no pressure” approach, and the roses were a wonderful surpr Brookfield did a great job helping us make the best decision for us. We appreciated the “no pressure” approach, and the roses were a wonderful surprise. Thank you again for helping us get a new car that we love. More

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Lexus of Brookfield deserves MORE than 5 stars. I wish this was an option! Every time I go whether it’s for service/ or at the dealership, I feel like a VIP member. Their staff was so helpful in finding m this was an option! Every time I go whether it’s for service/ or at the dealership, I feel like a VIP member. Their staff was so helpful in finding me my “dream car”. I worked with Sam Aly & Joe (the manager) & explained what I was looking for and they couldn’t have found me a better car. All wheel drive, hybrid & pure luxury. I smile every time I get into my car! More

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This is the worst dealerships I have ever dealt with!!! I bought a used car in which I was forced to take an additional package filled with products and services I didn’t need. The sales guy told me finan I bought a used car in which I was forced to take an additional package filled with products and services I didn’t need. The sales guy told me finance would help me remove it. At which time I was told that it was a requirement and there was nothing I could do. It pay the additional $1700 for the package. So after much back and forward I ended up still buying the car with the package. Months later I look into Kahu one of the services I was forced to get and the dealership never set it up. I made several calls in which I was told it would be taken care of. No one return any of my calls and about two weeks later I get an email that it was finally set up. Again with no return call or follow up. I’ve used the service department again for the package items I was told I had to get and they tell me I don’t have that item in my package. They refer me again to the sales dept. All I really wanted was the car and not to waste $1700 on useless item but with this dealership that is impossible!!! I will never buy a car here again or use them in any way. It’s nothing but problems and bait and switch!! The sales guy was new and seemed to not know what he was talking about or anything related to the process of buying a car. Not impressed! More

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Out of all my car buying experiences this was by far the most pleasant. Everyone I encountered was very friendly, knowledgeable and helpful. I love my new ES 250 all wheel drive. It’s gotten me safely thro most pleasant. Everyone I encountered was very friendly, knowledgeable and helpful. I love my new ES 250 all wheel drive. It’s gotten me safely through this harsh winter More

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Lexus of Brookfield has taken care of 4 leases for my company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people company. Sam (originally in Sales now in Management) has always been thorough, helpful, and respectful of my time. I have dealt with different people in finance and also sales for the final part of the transaction and everyone has been really professional. More

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