Sam Aly | Page 32

The difference is so evident It begins with available customer parking - right up front and center - always a slot available for you. The reception has a warm and welcome feeling It begins with available customer parking - right up front and center - always a slot available for you. The reception has a warm and welcome feeling to it - pick a cookie while you wait impatiently, never too long. Talking to Sam didn't feel like talking to a car salesman, it felt like a conversation. He definitely wanted me to buy a car from him, but at no point did it feel like he was pushing me into a half-baked decision. He gave me time to consider and left no aspect of the conversation unattended, even though at times our conversations did go on a tangent. My questions did not tire him. He was enthusiastic as my wife and kids walked in with me to pick up the car. He worked with his managers to get me a deal that worked for me. He made sure my wife had a bouquet and a bow on the car and enough pictures for her social spoilings. In the end it felt like a satisfying experience and Sam made it awesome for us. More

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Thanks for Listening Sam did a nice job listening to what I was saying instead of selling me. I really appreciate that. I felt I was dealing with a professional not a tr Sam did a nice job listening to what I was saying instead of selling me. I really appreciate that. I felt I was dealing with a professional not a traditional used car sales person. When we negotiating the detail, he was direct and no surprises. And on top of that, he even threw in a few things that I did not even expect. Nicely done! More

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Technical Very impressed that this technical genius could explain features in a way that a normal, nontechy 60 year old could understand. Wade was the genius. Very impressed that this technical genius could explain features in a way that a normal, nontechy 60 year old could understand. Wade was the genius. More

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Great, no hassle experience No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX. More

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Knowledgeable sales force. I was able to get the vehicle I wanted for a fair price, working with Sam. The technology department has been helping this technology challenged pers I was able to get the vehicle I wanted for a fair price, working with Sam. The technology department has been helping this technology challenged person. More

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Great service Wade was very helpful with explaining all the features on the RX350L. I had some experience with my previous car but there were a lot of new features. Wade was very helpful with explaining all the features on the RX350L. I had some experience with my previous car but there were a lot of new features. Very nice guy too. More

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MINI Purchase Had a great experience with Sam. He was knowledgable and friendly. I came from out of state and he picked me up at the airport. Had a great car buying Had a great experience with Sam. He was knowledgable and friendly. I came from out of state and he picked me up at the airport. Had a great car buying experience and would highly recommend this car dealer and dealership. More

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Such a great experience buying our RX 350! My husband and I could not be more thrilled with our new RX 350. The staff at Lexus Brookfield are top notch. From the time of being welcomed by Sam My husband and I could not be more thrilled with our new RX 350. The staff at Lexus Brookfield are top notch. From the time of being welcomed by Sam in the showroom to the time we drove off the lot with our new Lexus it was a great experience. Sam found us the vehicle with all the features we wanted and worked with us on the price until we had the deal we were satisfied with. We really appreciated the time that Wade worked with us to show us all the amazing technical features the vehicle had and which we may not have been aware of. It was such a valuable experience and saved us so much time having to find the information from the manual. Thank you so much, and we would recommend this dealership to anyone looking for a great vehicle and first class service. Gillian & David Collier More

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No hassles, low stress Sam has done a great job. My father in law saw the car on the lot and called me about it. On the phone, Sam and my father-in-law told me about the car Sam has done a great job. My father in law saw the car on the lot and called me about it. On the phone, Sam and my father-in-law told me about the car. He worked well with both of us. More

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Sam Aly Sam was very nice to work with. He had the car I wanted and was not pushy about all the add ons. I would have liked to see more price flexibility for Sam was very nice to work with. He had the car I wanted and was not pushy about all the add ons. I would have liked to see more price flexibility for an end of model year car. More

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