Sam Aly | Page 31

Great overall exoerience! Wade did an excellent job explaining the technology on my vehicle. I appreciated the effort to make himself available for any future questions. Sam wa Wade did an excellent job explaining the technology on my vehicle. I appreciated the effort to make himself available for any future questions. Sam was also very patient and took additional time to explain details of the purchase and vehicle differences and options. More

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Excellent Purchase Experience I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. Not only was he extremely genuine and a gentleman but also a true professional. I talked to him about my situation and what I was looking for and he recommended the best options that would fit my needs. His approach was quite relaxed and there was no pressure. He found a way to make it work in my best interest and I am greatly appreciated for that. Thank you Sam! Thanks also goes out to the sales manager and finance manager for their assistance to complete my purchase. Thank you Lexus of Brookfield Team! More

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Excellent service Sam was my sales person for a purchase of a Lexus RX 350. He made the purchase of my new vehicle easy and flawless. He took the time to ensure I knew Sam was my sales person for a purchase of a Lexus RX 350. He made the purchase of my new vehicle easy and flawless. He took the time to ensure I knew everything about the vehicle. He was outstanding and went above and beyond. I highly recommend Sam if your looking to purchase a vehicle. More

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It was seamless and great It was a great experience dealing with the dealership and the staff. Everyone was helpful and willing to answer any questions. I would recommend Lexus It was a great experience dealing with the dealership and the staff. Everyone was helpful and willing to answer any questions. I would recommend Lexus of Brookfield to anyone. More

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This is what EXCELLENCE is all about! I will look to buy my next vehicle here first! The sales team answered every question, provided every detail I inquired on, and I was so certain after I will look to buy my next vehicle here first! The sales team answered every question, provided every detail I inquired on, and I was so certain after the prompt replies and genuine attention to finding EXACTLY what I was looking for in a vehicle that I knew when I arrived I would just need to sign the papers. This was the first time I experienced a “technology expert” that walked me through all my car could do and set me up before I left the lot. Then they topped off by adding a dozen roses! Talk about wow! No haggling, no sales pitches, no last minutes fees that needed explanation. Just great service and fair value. Thank you for making our experience above and beyond! More

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Good experience buying with Lexus I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all the employees were very personable and nice. I could not give a perfect rating for the following reasons. First, they failed to ask what time of day would be best to communicate, and as a result, she was bothered continuously during the middle of the busy work day. Second, the technology specialist was knowledgable and a great teacher, but at first, he was a bit curt in answering questions. After explaining, my mother experiences great frustration with technology, he opened up and was wonderful. Lastly, during the finance portion of the Lexus experience, my mom felt rushed, and at one point, another employee entered the room to discuss another customer in front of us. The finance specialist repeatedly explained things to me first, although I was not the customer. As a whole, the experience was excellent, but there was room for improvement. More

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Great experience buying first car I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked with Sam and he helped me find something that ended up being even nicer than I imagined. Wade helped me learn all of the features and made it easy. Verbie helped me with the financing. Knowing nothing about a car buying experience, everyone made things quick and easy and I was able to drive away one day after I found my dream car. Definitely would recommend to anyone in the future. More

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Excellent Very welcoming friendly and helpful place, we definitely recommend this dealership. Our sales person was very helpful and guide us through the process Very welcoming friendly and helpful place, we definitely recommend this dealership. Our sales person was very helpful and guide us through the process answering and explaining everything. More

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Exceeded my high expectations From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, From the moment I called Lexus of Brookfield to talk about turning my leased Lexus in, my experience was pleasant and professional. No high pressure, just sound advice to help me choose my next vehicle, WHICH I LOVE: Lexus ES350. I'm in heaven! More

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It was efficient Educated professional I was skeptical about going to Lexus dealership I’m glad I made the decision to go it made me feel right at home by the friendliest staff I learned al I was skeptical about going to Lexus dealership I’m glad I made the decision to go it made me feel right at home by the friendliest staff I learned all the information I needed everything was explained thoroughly to sum it up it was a wonderful experience I will refer anyone any day hands down More

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