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Sam Azar
Sam Azar at Lehigh Valley Honda

Sam Azar | Page 48

Service Advisor

Lehigh Valley Honda

675 State Avenue
Emmaus, PA 18049

4.9
588 Reviews
4.9

588 Reviews

Write a Review

Dealership Experience

36 yrs

Industry Experience

36 yrs

Languages Spoken

Arabic Arabic

588 Reviews of Sam Azar

June 15, 2023

Dealership Rating
Employee Rating

Easy scheduling, reliable service. Good communication options. Been using them since 2016 when I purchased my Honda Pilot there. More

by Michael Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Watts

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Jun 15, 2023

Lehigh Valley Honda responded

Michael, it's our pleasure to make your scheduling and service processes seamless! We're honored to have earned your trust over the years — thanks for being a loyal Lehigh Valley Honda customer!

June 14, 2023

Dealership Rating
Employee Rating

It took almost 4 hours for an oil change and tire rotation. I was told it would be 1 1/2 to 2 hours. More

by Linvin410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 16, 2023

Lehigh Valley Honda responded

I'm sorry to hear about the wait time you experienced for your oil change and tire rotation. We strive to provide efficient and timely service for all of our customers, so it is disappointing to see this feedback. I would like the opportunity to speak with you further about your visit in order to see how we can improve your 2-star rating. Please call me at your earliest convenience. Thank you, Dan Carcione - Service Director - (610) 965-1583

Jun 20, 2023

Lehigh Valley Honda responded

We're glad we could offer assistance here, and we apologize, again, for any inconvenience. Please don't hesitate to reach out if there's anything else we can do for you. Dan Carcione - Service Director - (610) 965-1583

Jun 17, 2023

Linvin410 responded

The service department did reach out to me and apologized for the long wait and offered me a free oil change to use in the future.

June 13, 2023

Dealership Rating
Employee Rating

Reliable service along with a great staff. The work done was carried out to my expectation. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2023

Lehigh Valley Honda responded

This is the kind of feedback we strive for at Lehigh Valley Honda! Thanks for the stellar review. Please let us know if there's anything else we can do for you!

June 12, 2023

Dealership Rating
Employee Rating

Danielle was awesome. She made everything easy for me. She coordinated my shuttle rides and was super professional and focused on making my car experience as seamless as p More

by jdasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

June 11, 2023

Dealership Rating
Employee Rating

Lehigh Valley Honda is great! Their service reps are awesome! We usually use Sam but he was out sick and we dealt with a very nice young woman. Car was done very quickly. Found so More

by Suziek54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Lehigh Valley Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

June 09, 2023

Dealership Rating
Employee Rating

They delivered on what they promised … they were responsive a a a q a a More

by Dibbspolaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Lehigh Valley Honda responded

We're happy to have been of assistance! Thanks for trusting Lehigh Valley Honda with your business!

June 09, 2023

Dealership Rating
Employee Rating

Fast and efficient service with everything completed as promised .great and clean environment with great communication More

by Bartek515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Lehigh Valley Honda responded

Thank you for reviewing Lehigh Valley Honda! Come by anytime you need!

June 07, 2023

Dealership Rating
Employee Rating

Was in just for new tires. They did multipoint check. Don’t know why when I was just in 1 week before and they did it then. Wasted my time waiting More

by Hanknmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Lehigh Valley Honda responded

Thank you for your review, and we're sorry to hear that we fell short of your expectations this time. We sincerely appreciate your business and hope you will give us another opportunity to serve you.

June 07, 2023

Dealership Rating
Employee Rating

Good service. Don't need fifteen words to say any more than that. Thank you. More

by Dghagenauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Lehigh Valley Honda responded

Thanks for supporting Lehigh Valley Honda! We appreciate it!

June 07, 2023

Dealership Rating
Employee Rating

Excellent service, friendly staff. They review device needs and quote prices before starting. Highly recommended. More

by rebeccmcclaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2023

Lehigh Valley Honda responded

We're so glad to hear that you had an excellent experience at Lehigh Valley Honda, Rebecca! Our team is committed to providing friendly service and making sure you understand any service your vehicle may need. Thank you for the recommendation, we appreciate your support!

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