Sam Azar
Sam Azar at Lehigh Valley Honda

Sam Azar | Page 55

Service Advisor

Lehigh Valley Honda

675 State Avenue
Emmaus, PA 18049

4.9
663 Reviews
4.9

663 Reviews

Write a Review

Dealership Experience

36 yrs, 6 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

Arabic Arabic

663 Reviews of Sam Azar

June 17, 2023

Dealership Rating
Employee Rating

The dealership is fast reliable and very clean. Everyone is very friendly and very helpful I rated a 10 out of 10 excellent service. More

by mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Jun 19, 2023

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

June 17, 2023

Dealership Rating
Employee Rating

The staff at checkin did a great job explaining procedures and what was to be done on the car. The to the job was short and I was quickly on my way. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Lehigh Valley Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2023

Dealership Rating
Employee Rating

Tristan was very pleasant and helpful, which made for a great experience. I will definitely request his assistance again! More

by Joan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Lehigh Valley Honda responded

Thank you, Joan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tristan and our team, and we look forward to working with you again.

June 16, 2023

Dealership Rating
Employee Rating

Service rep was very courteous, knowledgeable and everything was done on time. Be back again. More

by J moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Lehigh Valley Honda responded

Thank you for this 5-star review of Lehigh Valley Honda!

June 16, 2023

Dealership Rating
Employee Rating

I have purchased multiple vehicles from Lehigh Valley Honda over the years. I have provided this loyalty based on the overall satisfaction I have dealing with the Team. Service rep Sam was great in commu More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Lehigh Valley Honda responded

Frank, thank you for being a loyal customer of Lehigh Valley Honda! We appreciate your shoutout to Sam and look forward to seeing you again down the road!

Jun 16, 2023

Frank responded

Thanks!

June 15, 2023

Dealership Rating
Employee Rating

Easy scheduling, reliable service. Good communication options. Been using them since 2016 when I purchased my Honda Pilot there. More

by Michael Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Watts

Jun 15, 2023

Lehigh Valley Honda responded

Michael, it's our pleasure to make your scheduling and service processes seamless! We're honored to have earned your trust over the years — thanks for being a loyal Lehigh Valley Honda customer!

June 14, 2023

Dealership Rating
Employee Rating

It took almost 4 hours for an oil change and tire rotation. I was told it would be 1 1/2 to 2 hours. More

by Linvin410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2023

Lehigh Valley Honda responded

I'm sorry to hear about the wait time you experienced for your oil change and tire rotation. We strive to provide efficient and timely service for all of our customers, so it is disappointing to see this feedback. I would like the opportunity to speak with you further about your visit in order to see how we can improve your 2-star rating. Please call me at your earliest convenience. Thank you, Dan Carcione - Service Director - (610) 965-1583

Jun 20, 2023

Lehigh Valley Honda responded

We're glad we could offer assistance here, and we apologize, again, for any inconvenience. Please don't hesitate to reach out if there's anything else we can do for you. Dan Carcione - Service Director - (610) 965-1583

Jun 17, 2023

Linvin410 responded

The service department did reach out to me and apologized for the long wait and offered me a free oil change to use in the future.

June 13, 2023

Dealership Rating
Employee Rating

Reliable service along with a great staff. The work done was carried out to my expectation. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Lehigh Valley Honda responded

This is the kind of feedback we strive for at Lehigh Valley Honda! Thanks for the stellar review. Please let us know if there's anything else we can do for you!

June 12, 2023

Dealership Rating
Employee Rating

Danielle was awesome. She made everything easy for me. She coordinated my shuttle rides and was super professional and focused on making my car experience as seamless as p More

by jdasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehigh Valley Honda.

June 11, 2023

Dealership Rating
Employee Rating

Lehigh Valley Honda is great! Their service reps are awesome! We usually use Sam but he was out sick and we dealt with a very nice young woman. Car was done very quickly. Found so More

by Suziek54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Lehigh Valley Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Honda!

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