Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 26

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

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Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

January 09, 2023

Dealership Rating
Employee Rating

Works efficiently, friendly and competent employees. One minor matter. The financing process was a bit unpleasant. Very hard sell.. Detracts a bit from my overall positive impression. More

by jhrjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Gifford

Jan 09, 2023

Westside Lexus responded

Thank you for this review. We are always looking for ways to improve for our guests, and we will be sure to keep this feedback in mind in the future. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

December 31, 2022

Dealership Rating
Employee Rating

Polite and informative answered all my questions couldn’t ask for a better experience beautiful vehicle More

by khogan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon

Jan 03, 2023

Westside Lexus responded

This review makes our day! Thank you for choosing Westside Lexus and for stopping by to share your experience. Safe travels in your new vehicle!

December 27, 2022

Dealership Rating
Employee Rating

Westside Lexus is a fabulous dealership and I can’t say enough about the quality customer service I received from Jeffery. He goes out of his way to provide a welcoming and comfortable experience. This was More

by JessicaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Charli Byers

Dec 27, 2022

Westside Lexus responded

Jessica, congratulations on your new Lexus GX! Thank you for choosing Westside Lexus and leaving us a five-star review. Your positive feedback for Jeffery will be shared and certainly make his day. Enjoy the ride!

December 20, 2022

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Employee Rating

Excellent sales and service team. They work as a team from sales to service and finance. Very impressive. More

by ellenwilkinson312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Blackmon, Shekhar Shroff

Dec 20, 2022

Westside Lexus responded

Thank you for this stellar review of our team here at Westside Lexus! We hope to see you again next time!

December 14, 2022

Dealership Rating
Employee Rating

Very good searching for the exact vehicle to meet the needs of the customer. Perfect More

by E.D.HOLSTEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Dec 14, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

December 13, 2022

Dealership Rating
Employee Rating

Lauren was excellent throughout the whole process and helped me decide what was best for me. She followed up with me and also was very supportive and patient. Unlike others, she took the time to keep More

by abzero77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Dec 13, 2022

Westside Lexus responded

Thank you for this wonderful review of Westside Lexus! We are thrilled to hear that Lauren was attentive and helpful. Your trust and loyal business mean the world to us here! We look forward to working with you again down the road.

Dec 13, 2022

abzero77 responded

I look forward to purchasing any and all future vehicles through Westside Lexus. I appreciate the military discounts and incentives that you offer!

December 10, 2022

Dealership Rating
Employee Rating

Outstanding service from Dominic and Sam in finance. No pressure on the purchase. Communication on when the vehicle was arriving was great. Highly recommend! More

by KLMC74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Dec 11, 2022

Westside Lexus responded

Thank you for your shoutout to Dominic and Sam! All of us at Westside Lexus appreciate your business and your recommendation!

December 04, 2022

Dealership Rating
Employee Rating

Our deal was handled very professionally. Great customer service and delivery of a new vehicle More

by kelly477_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Dec 04, 2022

Westside Lexus responded

Thank you for the great review, Kelly! We are so glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

December 04, 2022

Dealership Rating
Employee Rating

Steve was very professional, helpful and kind. It was a pleasure to work with him. The entire purchasing process was seamless. I will definitely continue to purchase cars through Steve and this de More

by RENAESCOTT0
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann , The receptionist was always smiling, very professional and kind.

Dec 04, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Steve delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

November 18, 2022

Dealership Rating
Employee Rating

Dom was beyond helpful and knowledgeable. Sam the finance guy was awesome also. They made the whole process fast amd easy. More

by kamD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Nov 21, 2022

Westside Lexus responded

Thank you for this great review! We are thrilled to hear that Sam and Dom were helpful. Westside Lexus is here to help with any vehicle needs!

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