Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 27

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

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Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

November 13, 2022

Dealership Rating
Employee Rating

The new improvements to this dealership has been excellent. Not only is the exterior beautiful but the interior and the customer service is always on part of what I expect the Lexus customer service More

by VU.KELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Nov 14, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

November 09, 2022

Dealership Rating
Employee Rating

This is my 4th Lexus. I just came back after trying a Lincoln for 2 years. I came back to Lexus because of the service mainly. I’ve been spoiled by the service and will ne More

by t.sandel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki, Ross Zuerner

Nov 09, 2022

Westside Lexus responded

Thank you for taking the time to review Westside Lexus! We appreciate the 5-star review. It really means a lot to hear that you’re happy and satisfied with our service. Enjoy the ride and we hope to see you again in the future!

October 27, 2022

Dealership Rating
Employee Rating

The sale man very nice and he did excellent job, but the financial guy and the financial manager are no good. More

by huanthanhlam
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Manuel Gomez, Desmond Johnson

Oct 28, 2022

Westside Lexus responded

While it is good to hear that you had positive interactions with your salesman Desmond, it is disappointing that the same cannot be said of your experiences with our finance team. I would appreciate the chance to learn more about what happened here so we can address your concerns properly. Please give me a call at your convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

Oct 27, 2022

huanthanhlam responded

Salesman Desmond Johnson did excellent job, but Manuel Gomez and Sam Chau no good , not recommend those two

Oct 30, 2022

huanthanhlam responded

I was paid in full . Why your guy run a credit check on me. He did that without my permission..

October 27, 2022

Dealership Rating
Employee Rating

Catalina is very professional, patient, and really follows up with her customers as well. I sincerely appreciate her help with my purchase. The honesty that she showed allowed me to consider various o More

by FLORAOLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Oct 28, 2022

Westside Lexus responded

Thank you for the review! We're glad that Catalina was professional and patient. We're grateful for the feedback and for your trust in our team's work. See you again next time here at Westside Lexus!

October 24, 2022

Dealership Rating
Employee Rating

Westside Lexus always deliver above and beyond it has always been the greatest car buying experience for me! Nellie is an outstanding Sales person and courteous and Sam I can't say enough about this tea More

by thompsonconsulting67
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nellie Gonzalez

Oct 24, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Nellie, Sam, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

October 08, 2022

Dealership Rating
Employee Rating

Everyone including Sam made my experience so pleasurable. Outstanding professionalism and facility. Great team, I will refer others to your location. More

by DebbieP0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Lurie Keener

Oct 10, 2022

Westside Lexus responded

We will certainly let Sam and the rest of the Westside Lexus team know you appreciated all of the help. Thank you for being such a fan!

October 04, 2022

Dealership Rating
Employee Rating

The dealership is first class, very clean, fresh coffee and the staff are very professional and people friendly.. More

by court4x4
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

Oct 04, 2022

Westside Lexus responded

Wow! We are flattered by your lovely review. Thank you from all of us at Westside Lexus.

September 25, 2022

Dealership Rating
Employee Rating

From entering the Westside Lexus Dealership, it’s a pleasure to interact with the professionals that work there. Expert service and advice. Beautiful dealership too. More

by 7CARLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto

Sep 26, 2022

Westside Lexus responded

We are delighted that you are a satisfied customer! Thank you for choosing Westside Lexus and for sharing your experience. We hope to work with you again down the road!

September 20, 2022

Dealership Rating
Employee Rating

The salesman Jeff Jone is amazing 😉! Very proffesional guy ! My financial Sam Chau is Super 𝙿𝚛𝚘 ! Very happy to purchase . 2022 Lexus RX 350 F sports, thx . West side Lexus , Rega More

by hiengifts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones

Sep 20, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jeff, Sam, and the Westside Lexus team. Drive safely in your new 2022 Lexus RX 350 F Sport, and we hope to see you back again down the road!

September 18, 2022

Dealership Rating
Employee Rating

We have been customers of Westside Lexus since 1992. Gary Cohen and Alex Winicki have always provided excellent advice and assistance with our purchases and leases. The service department has also pr More

by JLEWIS21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Anil Sharma , Alex Winnicki

Sep 19, 2022

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you have had such successful experiences working with Gary, Alex, and the Westside Lexus team over the years. Drive safely, and we hope to see you back again down the road!

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