Sam Creveling | Page 6

I told David, my salesman, I was not going to purchase the vehicle unless they got the certification of CPO done. He assured me it was done. I went to the dealership to get the paperwork because they didn the vehicle unless they got the certification of CPO done. He assured me it was done. I went to the dealership to get the paperwork because they didn’t give it to me at time of sale. They gave me a work order and a 135 point inspection with no VIN verifying it was for MY vehicle. So, I called Kia consumer affairs the next day to verify and they told me it was NOT done. I’m currently working with them to get this solved. THIS IS A PROBLEM! The car is a 2025 with 5k miles. Should have been done. Other issue is the finance guy tried to sell me on extended warranties and told me the maintenance warranty included oil changes, all filters changed and all fluids done for 5 years. I looked in my contract later and saw he signed me up for ONLY oil changes. I felt scammed, so I came in and cancelled the extended warranty and maintenance warranty and they told me it could take 16 WEEKS?!?! All in all, I felt this was all very shady, I’m not happy. More

by dwill Verified Customer Verified Customer

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The dealership was very helpful with helping me find a car that I really enjoyed. I recommend this place if you’re looking for a new vehicle. car that I really enjoyed. I recommend this place if you’re looking for a new vehicle. More

by bmosly2424 Verified Customer Verified Customer

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we had a good experience at midtown! Sam helped us out a lot and got us to where wanted our monthly payment to be! The Sale-man was very nice and helpful too! Sam helped us out a lot and got us to where wanted our monthly payment to be! The Sale-man was very nice and helpful too! More

by hallee spight Verified Customer Verified Customer

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This dealership went above and beyond getting us exactly what we were looking for and more. what we were looking for and more. More

by Hunter Verified Customer Verified Customer

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The guys were extremely helpful and very professional. We could not as to be treated any better. We could not as to be treated any better. More

by smccullah Verified Customer Verified Customer

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Melissa, Sam and Oshay at Midtown KIA made our car purchase easy. We highly recommend. purchase easy. We highly recommend. More

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They completed the job efficiently and quickly. The service personnel were very helpful and courteous. The service personnel were very helpful and courteous. More

by 13213marclanger Verified Customer Verified Customer

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Midtown Kia was amazing. John, our salesman, made everything seamless and was so accommodating. Oshay was so nice and explained everything. We were in and out in no time. John, our salesman, made everything seamless and was so accommodating. Oshay was so nice and explained everything. We were in and out in no time. More

by Shannon G Verified Customer Verified Customer

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Thank you for addressing my windshield issues in a positive manner. It looks great and professionally done. Thanks again Sam, for getting the job done!!! positive manner. It looks great and professionally done. Thanks again Sam, for getting the job done!!! More

by allisonlludwiglovey Verified Customer Verified Customer

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Dealership was ok thru the point of sale. A little slow on follow up regarding floor mats after point of sale. I also felt they should have offered a car wash after driving the car in from an A little slow on follow up regarding floor mats after point of sale. I also felt they should have offered a car wash after driving the car in from another dealership. Maybe should have vacuumed car when mats finally arrived having waited a few weeks on brand new car More

by MARKIN45 Verified Customer Verified Customer

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