"Tire Repair for MazdazCX-5."
I was able to get a tire repaired. It took a little over 1 hour. The waiting room is comfortable and the service staff is courteous and helpful. A very good experience overall.
Other Employees Tagged:
I gave an excellent rating because the staff was very informative and friendly. The waiting area was very comfortable. The free snacks and drinks were great.
"Great Service. "
My car need service of 4 hours. Mr. Sam G. was so friendly and polite. He give me a car so I can use it for 4 hours and do all my errands. I really like Mazda Dealer and their Services is really Good!! Thank you so much Mr. Sam Gunnoe for all your Help the day. 🙂👍👍👍
"A Ritz Carlton Service!"
When I arrived at the Mazda dealership, Sam Gunnoe approached me applying the 10 and 5 Rule, I also believed that he understood the cause for the appointment because he anticipated my issue with the car by calling a mechanic when I arrived. Sam Gunnoe arranged transportation for me and my family not forgetting that I had a big family and providing us with a small SUV.
My CX-9 was fixed, I am very happy with the job the shop did and with the high standard in customer service Mr. Gunnoe has provided.
"Friendly People, Fast Service"
Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
"Awesome service "
I live in the Carrollwood Area and I go the distance to this Ferman Mazda because of the great customer service there provide every single time I visit they take good care of me and Sam is awesome very knowledgeable and friendly.
" battery replacement"
needed a new battery, Sam checked, mine was covered. everytime I have brought my car in, I have always had a pleasant experience. everyone is very friendly.
"Love Ferman Mazda service"
- Dawn M
Joe is such an awesome rep. He & Sam always go up & above to make sure our car is taken care of with the highest quality. KUDOS to Ferman Mazda service & to the great employees. Thanks! :)
Other Employees Tagged:
"Service appointment "
- Gilliard, Charles
As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !
"Happy with service"
Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs.
He has been our service advisor before and always goes the extra mile to help. Really appreciate his help.