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Sam Gunnoe
Sam Gunnoe, Service Advisor, Ferman Mazda - Brandon
4.8

Sam Gunnoe

Service Advisor

Ferman Mazda - Brandon

9809 Adamo Dr
Tampa, FL 33619

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Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Specialties & Trainings

Mazda Certified Service Advisor

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27 Reviews of Sam Gunnoe

October 14, 2018

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"Awesome service "

- Sam33

I live in the Carrollwood Area and I go the distance to this Ferman Mazda because of the great customer service there provide every single time I visit they take good care of me and Sam is awesome very knowledgeable and friendly.

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Yes
Oct 15, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

October 02, 2018

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" battery replacement"

- rosie9957

needed a new battery, Sam checked, mine was covered. everytime I have brought my car in, I have always had a pleasant experience. everyone is very friendly.

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Yes
Oct 03, 2018

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 30, 2018

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"Love Ferman Mazda service"

- Dawn M

Joe is such an awesome rep. He & Sam always go up & above to make sure our car is taken care of with the highest quality. KUDOS to Ferman Mazda service & to the great employees. Thanks! :)

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Yes

Other Employees Tagged: Daniel Jackson , Joe

Oct 03, 2018

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 23, 2018

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"Service appointment "

- Gilliard, Charles

As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !

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Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 21, 2018

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"Happy with service"

- Suz

Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and always goes the extra mile to help. Really appreciate his help.

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Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 19, 2018

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"Post Collision Assessment "

- hamconnie

Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past problems with this car.

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Recommend Dealer
Yes

Other Employees Tagged: Donald

Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 17, 2018

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"A+ as always."

- Jeff F

I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenance and no breakdowns or major faults.

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Recommend Dealer
Yes
Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 25, 2018

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"Service visit"

- Dadwagon

Needed some maintenance done. The price was reasonable and the work was done quickly while I waited.. Doesn’t get much better than that. Thanks Sam!!

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Yes
Jul 26, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 07, 2018

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"Brandon Mazda Service "

- ZoomZoom03

Sam and the team at Ferman Brandon Mazda always go above and beyond for their customers. They are friendly and knowledgeable as well as keep you informed on the status of your vehicle and any additional service that maybe needed or required.

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Yes
Jul 09, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

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"Friendly and expedient"

- Hilder@123

Easy to set up appointment. Nice and efficient dealer ship. Waiting area nicely stocked and comfortable with snacks, water, coffee, and tv. Chairs comfortable in waiting area.

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Recommend Dealer
Yes

Other Employees Tagged: John Daly

Jul 06, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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