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Sam Gunnoe
Sam Gunnoe, Service Advisor, Ferman Mazda - Brandon
4.8

Sam Gunnoe

Service Advisor

Ferman Mazda - Brandon

9809 Adamo Dr
Tampa, FL 33619

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Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

Specialties & Trainings

Mazda Certified Service Advisor

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24 Reviews of Sam Gunnoe

August 23, 2018

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"Service appointment "

- Gilliard, Charles

As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughout the appointment and follows up to ensure that promises made are promises kept. Outstanding job, Sam !

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Recommend Dealer
Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 21, 2018

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"Happy with service"

- Suz

Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and always goes the extra mile to help. Really appreciate his help.

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Yes
Sep 04, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 19, 2018

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"Post Collision Assessment "

- hamconnie

Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past problems with this car.

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Recommend Dealer
Yes

Other Employees Tagged: Donald

Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 17, 2018

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"A+ as always."

- Jeff F

I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenance and no breakdowns or major faults.

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Recommend Dealer
Yes
Aug 20, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 25, 2018

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"Service visit"

- Dadwagon

Needed some maintenance done. The price was reasonable and the work was done quickly while I waited.. Doesn’t get much better than that. Thanks Sam!!

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Recommend Dealer
Yes
Jul 26, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 07, 2018

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"Brandon Mazda Service "

- ZoomZoom03

Sam and the team at Ferman Brandon Mazda always go above and beyond for their customers. They are friendly and knowledgeable as well as keep you informed on the status of your vehicle and any additional service that maybe needed or required.

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Recommend Dealer
Yes
Jul 09, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

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"Friendly and expedient"

- Hilder@123

Easy to set up appointment. Nice and efficient dealer ship. Waiting area nicely stocked and comfortable with snacks, water, coffee, and tv. Chairs comfortable in waiting area.

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Recommend Dealer
Yes

Other Employees Tagged: John Daly

Jul 06, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 02, 2018

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"Sam's the best asset you folks have"

- Tomcat70

John's very good as well!!!. Braxton is always friendly and good for conversation... And Stacy does a great job at the counter ok ok

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Recommend Dealer
Yes

Other Employees Tagged: Braxton Simmons, John Daly, Stacy Hardwick

Jul 06, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 30, 2018

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"We saw the same young man that helped us w.ith our last car."

- Tman092749

We came to get our oil changed and started looking at new vehicles, we went right over to Daniel Jackson, because we enjoyed his attention and the service he gave us before, he worked with us to get the best deal we could get and we appreciated it.

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Recommend Dealer
Yes

Other Employees Tagged: Daniel Jackson , Anthony ? the finance man

Jul 06, 2018

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

June 23, 2018

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"No Pressure"

- Ellen

Kevin did an excellent job showing me the vehicle, explaining the safety devices and listening to what I was looking for in a new CX-5. At no time did he put high pressure sales tactics on.

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Recommend Dealer
Yes

Other Employees Tagged: Kevin Baker , Pete

Jun 25, 2018

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that everything went great working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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