Sam Ibrahim | Page 2

Metro Lexus was easy to deal with & worked hard at trying to get me the vehicle to meet my specifications. I was disappointed that I could not get the exact color and combination & features requested, That w to get me the vehicle to meet my specifications. I was disappointed that I could not get the exact color and combination & features requested, That was not the dealership’s fault. It is the building & distribution process & I did not want to wait any longer. I waited 6 months. The dealership staff were great & worked hard at making sure I was informed & happy with my purchase of the 2026 NX 350 hybrid. Sam kept me informed through the entire process & search. He was great to deal with. More

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We have been buying Lexus since 1989 when they first came out. We have always been pleased with our cars and the service Lexus provides. out. We have always been pleased with our cars and the service Lexus provides. More

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We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! More

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Clean, Professional, Friendly dealership with a fair sales approach given our current economic environment. Had some discussion after an initial trade offer that I felt was underwealming and the dealers sales approach given our current economic environment. Had some discussion after an initial trade offer that I felt was underwealming and the dealership evaluated this and was willing to adjust to a satisfactory level. I consider that a management with honor and integrity. My salesman, Sam Ibrahim is a pleasant and very high quality sales person. I actually followed him from another dealership where I had purchased from him before to buy a vehicle at Lexus of Cleveland. More

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Great Experience! Sam was easy to work with, addressed all our concerns and helped us get the Lexus of our dreams! Sam was easy to work with, addressed all our concerns and helped us get the Lexus of our dreams! More

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It was very nice working with Sam. He listened to us well and was helpful in finding the car we wanted. He listened to us well and was helpful in finding the car we wanted. More

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Sam was very nice and knowledgeable. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. He was willing to help and gave me very good advice. The whole process at the dealership went very smooth with minimal time wasted. More

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Everything was fine except I ask about getting the bigger wheels and rings and was told it was to late wheels and rings and was told it was to late More

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My recent purchase was handled by Mr. Sam Ibrahim. He answered all of my questions patiently and in detail. Sam was friendly and quick and never pushy. Sam Ibrahim. He answered all of my questions patiently and in detail. Sam was friendly and quick and never pushy. More

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Great experience at Lexus of Cleveland. Sam was a pleasure to work with during my car buying experience. He was extremely professional and knowledgeable about the vehicles and make me feel Sam was a pleasure to work with during my car buying experience. He was extremely professional and knowledgeable about the vehicles and make me feel confident in my decision to buy my new car at this dealership.. I appreciate his honesty and responsiveness to all my questions. Thank you Sam - and the team at Lexus of Cleveland, for helping to make the process smooth and comfortable for me! More

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