Sam Ibrahim | Page 2

Hi Actually my overall experience was not good except my sales consultant he was the only one I would like to thank him here Sam Ibrahim All other experience was unfortunately very bad Behaving from the sales consultant he was the only one I would like to thank him here Sam Ibrahim All other experience was unfortunately very bad Behaving from the logistics delay from Lexus then anyone I deal with while my sales consultant was on his vacation Even the accounting department starts my first payment after only 20 days from receiving tha car which is very weird I would like to deal with Sam again but in different dealership Thanks More

Print

Sam was very kind and courteous in my experience with this dealership. He did keep me informed about the vehicle and pricing. Everything was ready for me as soon as I walked in. this dealership. He did keep me informed about the vehicle and pricing. Everything was ready for me as soon as I walked in. More

Print

Sam was extremely knowledgeable and professional. He provided us a totally pain free experience. The welcoming committee was an unexpected and appreciated addition as well. We are very happy with our He provided us a totally pain free experience. The welcoming committee was an unexpected and appreciated addition as well. We are very happy with our decision to choose Lexus of Cleveland. More

Print

Lexus of Cleveland treated me wonderfully and made my lease purchase a celebration! Everybody was very welcoming and professional. lease purchase a celebration! Everybody was very welcoming and professional. More

Print

Sam was extremely kind and easy to work with. He was especially nice to my son as well, getting him a bandaid and Lexus teddy bear when he scraped his knee. The dealership allowed inspection unde He was especially nice to my son as well, getting him a bandaid and Lexus teddy bear when he scraped his knee. The dealership allowed inspection under the vehicle and even sent it to Toyota for a warranty repair. More

Print

Sam Ibrahim assisted me with buying my new Lexus NX. Sam is knowledgeable, gives good advice, and inspires trust. I was glad to work with him. If you go to Metro Lexus, ask for Sam! Sam is knowledgeable, gives good advice, and inspires trust. I was glad to work with him. If you go to Metro Lexus, ask for Sam! More

Print

Lexus of Cleveland and Sam in particular were extremely helpful, very communicative, honest, and thorough. helpful, very communicative, honest, and thorough. More

Print

Sam was the best person we’ve ever worked with when buying / leasing a car. Very respectful, knowledgeable and fair. The dealership team was very friendly and went out of their way to make us feel comf buying / leasing a car. Very respectful, knowledgeable and fair. The dealership team was very friendly and went out of their way to make us feel comfortable. The process was very smooth from start to finish and we would highly recommend this team without reservation. More

Print

My wife wanted to check out the Lexus TX 350 to see if she would like it. From the moment we stepped into the dealer Sam was attentive, knowledgeable, and extremely helpful. Helped us understand the diffe she would like it. From the moment we stepped into the dealer Sam was attentive, knowledgeable, and extremely helpful. Helped us understand the differences in trim and features and went over everything about the car during the test drive very thoroughly. The dealership did not have the exact colors my wife wanted but within a few short days was able to get the exact car she wanted and she is so very happy. We are extremely excited to be driving a Lexus and look forward to to the next one! More

Print

The service is exceptional and efficient. They are very friendly- and of course, Lexus is the best brand car! They are very friendly- and of course, Lexus is the best brand car! More

Print