Sam Lee | Page 4

Since the purchase of my vehicle, the dealership has prioritized closing the sale over customer satisfaction and basic professional accountability. • Broken Promises: The roof rack promised during the prioritized closing the sale over customer satisfaction and basic professional accountability. • Broken Promises: The roof rack promised during the sale was never provided, and the agreed-upon "courtesy" for initial issues has not been honored. • Lack of Communication: There has been zero follow-up regarding my satisfaction or the vehicle’s performance. • Lack of Accountability: Staff members now claim ignorance regarding previous agreements and act as if they are unfamiliar with the staff involved in my sale. The dealership has failed to provide the "needs-based" service promised. I am seeking immediate resolution regarding the outstanding roof rack and a response to the unresolved service issues. More

by raulvega04 Verified Customer Verified Customer

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The team was easy to work with. Overall the process was easy and lots of communication. Thank you again! Overall the process was easy and lots of communication. Thank you again! More

by crystal.fisher321 Verified Customer Verified Customer

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Great sales and finance team. I never felt pressured and they made it an easy buy! I never felt pressured and they made it an easy buy! More

by caroldelgado81 Verified Customer Verified Customer

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The moment I walked in the dealership, I was treated with a warm smile. This has been the greatest experience in purchasing a car. I did not feel pressure and Alex was so patient and understanding. He answer a warm smile. This has been the greatest experience in purchasing a car. I did not feel pressure and Alex was so patient and understanding. He answered all my questions. The dealership has a very nice atmosphere. Everyone at Persision Honda was friendly. More

by sammiboo Verified Customer Verified Customer

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They treated us very well. I received a good deal on my new 2026 Civic Hybrid. Sales staff was great and the turnover of the new vehicle was seemless. I received a good deal on my new 2026 Civic Hybrid. Sales staff was great and the turnover of the new vehicle was seemless. More

by mbreeden Verified Customer Verified Customer

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My car purchasing experience couldn't have been any better, i knew what i wanted and they made it so quick and easy, they were helpful and very knowledgeable. Juan and my finance manager were both very better, i knew what i wanted and they made it so quick and easy, they were helpful and very knowledgeable. Juan and my finance manager were both very attentive and again my whole experience was amazing from start to finish. More

by moni_1371 Verified Customer Verified Customer

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Guillermo was very helpful and friendly. This is hard to find at dealerships nowadays. Will be see him on my next schedule visit. Thank you for being clear and thorough. This is hard to find at dealerships nowadays. Will be see him on my next schedule visit. Thank you for being clear and thorough. More

by nsxnext121 Verified Customer Verified Customer

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Alex and Mel best whole process very easy for me. They explained me everything and detail They explained me everything and detail More

by DHANDHUKIYAMEET12 Verified Customer Verified Customer

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Everyone at Precision is very helpful and attentive and made sure I had a great experience. This is the second vehicle I've purchased here and I will definitely return and recommend it to everyone. made sure I had a great experience. This is the second vehicle I've purchased here and I will definitely return and recommend it to everyone. More

by saraimora Verified Customer Verified Customer

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Paul and Sam were very helpful and made the process extremely easy. Paul was focused solely on helping me out and get the best price I could get. Sam also worked with me on negotiating trade in value f extremely easy. Paul was focused solely on helping me out and get the best price I could get. Sam also worked with me on negotiating trade in value for my car, which was greatly appreciated. More

by ishaankshatriya Verified Customer Verified Customer

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