Sam Martin | Page 38

Great customer service. Sam Martin was attentive to our wants and needs and most importantly a good listener. With his help we purchased a Highlander. wants and needs and most importantly a good listener. With his help we purchased a Highlander. More

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Easy to deal with Sam Martin was new to this store, but was knowledgeable about the different trim levels of the car I was interested in. He took time to explain option Sam Martin was new to this store, but was knowledgeable about the different trim levels of the car I was interested in. He took time to explain options and answer questions. Very pleased! More

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Coming back to Toyota! Eric, Dustin Because of the helpfulness of Sam Martin and Dustin Cronkite, we will be in of Friday, July 17th to sign papers on our new RAV4! Eric, Dustin Because of the helpfulness of Sam Martin and Dustin Cronkite, we will be in of Friday, July 17th to sign papers on our new RAV4! My wife and I were in this past Saturday to test drives a RAV4 we had seen on your lot after hours. When we arrived, Sam had the car up front, COOLED DOWN, and readyto go for us. He was most helpful and informative on the test drive, answering all our questions, giving insight as to which way would make more sense financially, based on the information we supplied. Sam was able to get the numbers for us based on what we needed. No fault of Sam, we had just come from a closing on refinancing our home, which involved a 3 day waiting period before we could purchase the vehicle. We asked if it would be possible to put down a deposit, to hold the vehicle till Friday. Sam went to check with Dustin, who came back to chat with us and extended a gesture fo faith, he gave Sam the Ok hold the vehicle till Friday the 17th for us. As it turned out, we were able to pick up our RAV4 on Thursday. Tony in finance was very helpful in getting us the best financing possible. At one point the computer wasn’t cooperating so Tony went “old school” with long form paper documents. We appreciated his time in rewriting our loan. Tony made the entire process smooth and painless. Growing up in a small town community, this was the way I can remember my mother and grandparents being treated in business situations. You helped out when you could, and this took me back to my youth. If what Sam was telling us about your facility is true, I look forward to the long journey ahead of us both. Came in on the 21st for some cosmetic work on the RAV4, service department was top notch! While waiting, I met Ace Barrow who followed up on our overall experience. Great people from the first step inside the door to pulling off the lot! This is the ONLY dealership we will be going to for our transportation needs. Sams And his family should be proud of the quality dealership they founded. Jim & Deb Rosing More

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Couldn’t be happier with our experience and purchase! 2nd purchase from this dealership and 4th from the Ed Martin family. Sam Martin, Marc the manager and Sam in finance were all very helpful and amazing to purchase from this dealership and 4th from the Ed Martin family. Sam Martin, Marc the manager and Sam in finance were all very helpful and amazing to work with. 10/10 recommend this dealership. More

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Thank you for your patience with us as we made decisions about purchasing a new car. It is always stressful but you made it easier. about purchasing a new car. It is always stressful but you made it easier. More

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Leased new car My daughter leased a new Toyota RAV4. Everything from the sales to the drive out of the lot was an easy experience. We will be back when our lease i My daughter leased a new Toyota RAV4. Everything from the sales to the drive out of the lot was an easy experience. We will be back when our lease is up. More

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Everyone at the dealership was friendly even though we showed up less than an hour before closing and stayed 2 or more hours after closing. Sam did a great job answering any questions we had and offered u showed up less than an hour before closing and stayed 2 or more hours after closing. Sam did a great job answering any questions we had and offered us food and drinks since we hadn't eaten dinner. Sean got us thru the finance paperwork in a timely manner and was patient with me as I contemplated the purchase. Sam took extra time before we left going over features on the car and called to check on me the next business day. I appreciate the time and friendliness they offered. More

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Sam was very personable, professional, quick to respond, and did all the heavy lifting for us during our search for the perfect vehicle. He was a total rockstar beginning to end - thanks Sam! and did all the heavy lifting for us during our search for the perfect vehicle. He was a total rockstar beginning to end - thanks Sam! More

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Great experience, applied for financing on Ed Martins website. Fast and easy. Truck was ready for me to drive when I got there. Low pressure website. Fast and easy. Truck was ready for me to drive when I got there. Low pressure More

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In and out in a single day Sam listened to my wants/needs and was able to direct me to a model with all my requirements. The trim I wanted is on the way out so I ended up with a Sam listened to my wants/needs and was able to direct me to a model with all my requirements. The trim I wanted is on the way out so I ended up with a comparable model that hit all the marks. More

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