Sam Mayer
Sam Mayer at MetroWest Subaru
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Sam Mayer | Page 2

Sales Consultant

MetroWest Subaru

948 Worcester St
Natick, MA 01760

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24 Reviews

Dealership Experience

25 yrs, 9 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

Hebrew Hebrew

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24 Reviews

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24 Reviews of Sam Mayer

November 12, 2016

Dealership Rating
Employee Rating

The best I have owned many vehicles over my lifetime, but once I purchased a SUBARU I will never drive anything else. Love the Forrester! This is my third ve More

by Happy Repeat Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 29, 2016

Dealership Rating
Employee Rating

One Of the Worst Car Buying Experience I Have Ever Had I needed a new vehicle because I would be moving out of my parent's house towards the Boston area as well as starting law school part time and working More

by Amanda Bourgeois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 30, 2016

MetroWest Subaru responded

Hi Amanda, We truly apologize for your experience. We do not condone or allow our salesmen to treat customers in any way that can be perceived as rude or negative, so we will follow up on the situation and ensure it doesn't happen again. Thank you for alerting us. Enjoy your new Subaru, and if you ever need anything down the road, we'd love to earn your business back.

May 01, 2016

Dealership Rating
Employee Rating

Sam flat out lied to me Went in to discuss pricing on a new Forester. Was looking for a Premium w/All-weather Package and Eyesight in Dark Grey. I knew metrowest didn't hav More

by Guitarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 06, 2016

MetroWest Subaru responded

Dear Mr. Ben Cohen, We're sorry to hear about your negative experience with us - it is never our intention for our customers to leave with anything but the feeling of utmost respect and great customer service. We're disappointed that you feel he was lying and treated you in a way you construed as disrespectful. We know that clients can see inventories, just like we can, so we know that it would hurt us to imply that a dealer doesn't have a vehicle when they really do. When we look at other dealer's inventory, we're not always able to see vehicles that they have coming or may be locating for a client. This may be where the communication error between you and Sam took place. We apologize for your experience. Something that we're confused about is, prior to your visit, we had emailed you prices. You then copied us on emails to other dealerships sharing our price with them and asking them to beat it. Yet, you note that we couldn't give you a price quote in your review, when all along our price was the one you were using to negotiate a better deal with other dealers. Nevertheless, we wish you best of luck with your new car.

November 19, 2014

Dealership Rating

I would buy another here! I had an excellent experience here, from start to finish. Sam Mayer was welcoming, knowledgeable, and professional. He put me at ease immediately sett More

by Carsue77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 31, 2014

Dealership Rating

Everyone was very friendly and made me feel comfortable I recently purchased a 2014 Subaru Outback at MetroWest Subaru and I would highly recommend them because of my experience with my rep, Sam. From the t More

by nmisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 13, 2014

Dealership Rating

This is the 5th Suburu I have purchased from Sam Mayer of Metrowest Suburu in Natick, Ma. I now live in Vermont where a Suburu is the state flower....and I still drove to Ma. to trade-in my 2008 Outback for More

by dyarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: VJ Donnelly

July 04, 2013

Dealership Rating

We had a wonderful experience buying our new Outback. Sam Mayer was a joy to work with. He knew I really need a car and had to make a quick decision, but rather than 'selling' me on something, he took t More

by mekwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Mayer

December 16, 2012

Dealership Rating

sam worked with us on our outback on 2007,so when it was time to replace our nissan we called sam to look into used subarus.sam had us go through the lot to see what caught our eye then we sat down and look More

by clydesub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: sam mayer

June 20, 2012

Dealership Rating

Sam was great to work with -- no pressure, straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on t More

by allorissimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Mayer

February 09, 2012

Dealership Rating

I am on my third Subaru from MetroWest Subaru. I first purchased a Forrester in 1998, then leased an Impreza Sport in 2009 and just leased another Impreza Sport this month. I have worked with Sam Mayer o More

by NE_AMD2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sam Mayer

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