Sam Mayer | Page 3

This is the 5th Suburu I have purchased from Sam Mayer of Metrowest Suburu in Natick, Ma. I now live in Vermont where a Suburu is the state flower....and I still drove to Ma. to trade-in my 2008 Outback for Metrowest Suburu in Natick, Ma. I now live in Vermont where a Suburu is the state flower....and I still drove to Ma. to trade-in my 2008 Outback for a 2014 Outback. Once again, my experience with Sam was outstanding and I give him an A+ for his knowledge, his attention to detail, and his interest in making sure that I got the car that I wanted. I would highly recommend Sam Mayer at Metrowest Suburu to my friends and family. More

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We had a wonderful experience buying our new Outback. Sam Mayer was a joy to work with. He knew I really need a car and had to make a quick decision, but rather than 'selling' me on something, he took t Sam Mayer was a joy to work with. He knew I really need a car and had to make a quick decision, but rather than 'selling' me on something, he took the time to help me get the perfect car for my family. It was a great experience. More

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sam worked with us on our outback on 2007,so when it was time to replace our nissan we called sam to look into used subarus.sam had us go through the lot to see what caught our eye then we sat down and look time to replace our nissan we called sam to look into used subarus.sam had us go through the lot to see what caught our eye then we sat down and looked at fact sheets on each,feeling out our needs and desires,talked about pros and cons on subarus and non subarus on the lot and the internet,he showed us every thing,costs vs mileage,models,finally together zeroed in on 3 to 5 year old imprezas,one recent tradein suited our needs perfectly, also, mary in financial office came in 2 hours early to accommodate my work schedule, More

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Sam was great to work with -- no pressure, straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on t straightforward, and I think I got a fair deal. I walked in, told him what I was interested in, and he immediately showed me what was available on the lot (I was looking to buy very soon, as my old car was dying). Not pushy in the least, I felt very comfortable dealing with him. More

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I am on my third Subaru from MetroWest Subaru. I first purchased a Forrester in 1998, then leased an Impreza Sport in 2009 and just leased another Impreza Sport this month. I have worked with Sam Mayer o purchased a Forrester in 1998, then leased an Impreza Sport in 2009 and just leased another Impreza Sport this month. I have worked with Sam Mayer on both leases and find him to be very knowledgable and easy to work with. All the staff take the time to answer my questions and to help me make the best Subaru decisions. I always have my cars serviced at MetroWest and find the service staff to be friendly and available and they do quality work! More

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Your sales and service department are TOP NOTCH! I do not go to any other service department because you do such a great job. The staff reviews what they will do, perform the job, come to you and review not go to any other service department because you do such a great job. The staff reviews what they will do, perform the job, come to you and review what was performed on your car (if anything unexpected was found, etc.), and then "ask for your autograph" (i.e. sign and date at the bottom). Sales department is courteous, friendly, and experienced. I started by speaking to Jake McEvoy on the phone. Sam Mayer was the salesperson I worked with. He was very nice and respectful. My lease on my 2009 Outback was about to expire, and I decided I wanted to lease a 2012 Outback. I spoke with other dealerships and got other price quotes, but the other dealerships didn't know my preferences well. Sam and I worked together to find the right car I wanted with the right features I needed. His Sales Manager, VJ Donnelly, was also a pleasure to work with. The dealership owner, Frank Hanenberger, is one of the nicest people I have met. He is a genuine and loyal Subaru guy, through and through. (Apparently he drives one himself!) Jonathan Boske (another loyal Subaru fan), in the Finance Department, was great. He was straightforward and explained all the terms very clearly. MetroWest Subaru is truly a Family-friendly dealership. The customer waiting area on the second floor is comfortable and spacious. Big, black leather couches and chairs provide a great place to sit and relax (or take a nap!). There is a nice refreshment area for coffee, tea, hot chocolate, water, and snacks, complete with all the fixings (cups, sugar, cream, stirrers). If you don't have any of your own reading material, there is plenty to choose from in the magazine racks provided. There is also a TV with cable. When customers bring their kids, there are some toys for them to play with and keep them occupied. Adjacent to the lounge area is a conference room with a big table, where you can get work done or make phone calls if necessary. The location is convenient and easy for me to get to, your staff is friendly and treats everyone with respect, and your service department is great. THANK YOU SO MUCH! I'm so glad I have my THIRD Subaru with you guys. More

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I WAS VERY PLEASED WITH STAFF-EACH ONE OF THEM,AND THE EASE OF DOING BUSINESS.JONATHAN WAS VERY PROFESSONAL AND SAM NOT ONLY KNEW THE PRODUCT BUT ALSO UNDERSTOOD THE CUSTOMER AND HOW TO INTERACT IN A POSI EASE OF DOING BUSINESS.JONATHAN WAS VERY PROFESSONAL AND SAM NOT ONLY KNEW THE PRODUCT BUT ALSO UNDERSTOOD THE CUSTOMER AND HOW TO INTERACT IN A POSITIVE MANNER.IF HE OR JONATHAN WERE APPLYINTG FOR A JOB TO ME THEY WOULD RATE AT THE TOP OF THE LIST.WHAT MORE CAN SAY. More

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I had a great experience purchasing my 2011 Impreza sedan from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited from MetroWest Subaru. They did a straight up deal with me from start to finish. I had requested prices online from four local dealerships. I visited MetroWest first because they had given me the lowest price. Though I was skeptical when I walked in, I met Sam, the Sales Consultant, who said he would sell me the car for the price they had quoted. I was surprised but was not ready to commit at the moment because I wanted to check around. Sam introduced me to V.J., the Sales Manager, who assured me that the deal was what it appeared to be, and then they let me walk out the door with no pressure. I greatly appreciated that. I visited another dealership in my own back yard and was basically dismissed because I was not ready to do the deal then and there. I did some further checking via e-mail, based on the price that MetroWest had committed to, and determined that I was going back the following day. They knew I was not looking for any options, so they did not push any. We discussed a figure for my trade, which was a 12 year old car with 160,000 miles on it. They gave me what I felt was a fair price. I already had my own financing, so they weren't getting any benefit from that. We signed the deal. They found me what I wanted and I picked up my new car a week and a half later. They were all gracious and respectful throughout the process, a real pleasure to do business with. More

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I just bought my third Subaru. The first, a 98 Legacy, I I just bought my third Subaru. The first, a 98 Legacy, I traded when I bought number 2, an 2004 Subaru Forester XT. I bought a 2011 WRX this wee I just bought my third Subaru. The first, a 98 Legacy, I traded when I bought number 2, an 2004 Subaru Forester XT. I bought a 2011 WRX this week. I began servicing my first Subaru at Metro West when I moved to the area in 1993 (it was Natick Subaru then.) I have always been pleased with the service there. Mike Sheehey, the service manager, is never too busy to answer a question for me. Sean and the other mIke in service are also very helpful. Also they are very generous with a loaner car if I need to leave the car all day. When it was time to think about a new car, there was no reason not to try Metro West first. Since then, it is the only place I would shop. I bought my 04 and the 2011 from Sam Mayer becuase he is very easy to deal with. When I buy a car, I do not like to be rushed. In fact I may visit Sam multiple times before I feel ready. Sam never rushes me, always treats me with respect, and I feel want to meet my needs. I always make a point of chatting with him about cars in generla when I go in for service. I highly recommend Metro West Subaru. More

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