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Sam McLaughlin
Sam McLaughlin | Page 10
Service Consultant
David Scott Lee Buick GMC
4300 S Ferdon Blvd
Crestview, FL 32536
145 Reviews
145 Reviews
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145 Reviews of Sam McLaughlin
May 23, 2024
Everyone was pleasant and professional. I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planni I appreciated the care they took to make sure I would be safe on my upcoming trip. The waiting area was very comfortable. Even though I wasn’t planning on spending so much, it was a good experience! More
by canutalk2us
Verified Customer
May 19, 2024
Xtime has not shown correctly the (3) times have had it in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applie in for service. I have sent email, texts and voice communication to the service department with no responses. The PermaPlate was incorrectly applied. Passenger side mat was damaged during a recent service visit. You would think with spending $100k at a dealership, the service would be a bit better. And I continue to send thousands after my purchase on add-ons…no difference. More
by thomas.m.blue
Other Employees Tagged: Jason Cromer
May 12, 2024
Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. We had positive interactions with everyone. More
by BEN
Other Employees Tagged: Richard Martinez, Wayne McCranie , Jose Cruz
May 11, 2024
I haven't been here in 6 years but they had many upgrades to the service department. Service department staff were friendly. to the service department. Service department staff were friendly. More
by Rob B.
Other Employees Tagged: Nathan Stippich
May 07, 2024
JaQui Lloyd is the most honest, caring and professional car salesperson I have ever had. I have now bought 2 vehicles with her and will in the future. Your dealership is lucky to have her. car salesperson I have ever had. I have now bought 2 vehicles with her and will in the future. Your dealership is lucky to have her. More
by frankparis
Other Employees Tagged: JaQi Lloyd, Megan Lopez, Jennifer Smith
April 19, 2024
Excellent car buying experience! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! Would recommend to anyone! DSLB GMC made my buying experience one to appreciate and always recommend. I will be returning to buy cars in the future! More
by GIXXERKING04
Other Employees Tagged: Jason Cromer, Jose Cruz, Andrew Helt, Dani Partridge, Beverly White
April 10, 2024
Samantha was really helpful. She kept me informed every step of the way. Since I bought the vehicle from here its nothing but a pleasure everything I come. Good job. She kept me informed every step of the way. Since I bought the vehicle from here its nothing but a pleasure everything I come. Good job. More
by alvin.paet
Other Employees Tagged: Dani Partridge, Nathan
April 06, 2024
I was looking for a truck to pull a 5th wheel and JaQi went above and beyond to secure me in a very nice 2500HD Denali. She wasn’t pushy and she was very helpful ensuring that all the minor details were t went above and beyond to secure me in a very nice 2500HD Denali. She wasn’t pushy and she was very helpful ensuring that all the minor details were taken care of throughout the process. Great time and great experience. Thanks again! More
by Jonathan.lippy1995
Other Employees Tagged: Jose Cruz, JaQi Lloyd, Steve Snell
April 03, 2024
Best car buying experience ever! ! Danielle, our sales person and Jose in finance make the perfect team!! Would highly recommend to everyone shopping for a new or used car. If we coul ! Danielle, our sales person and Jose in finance make the perfect team!! Would highly recommend to everyone shopping for a new or used car. If we could give more than five stars to this rating, we certainly would. Many thanks to Mr. Scott Lee and his entire team for making this a wonderful experience for us. More
by Silvrsfr
Other Employees Tagged: Richard Martinez, Scott Lee, Floyd Allen , Jose Cruz, Andrew Helt, Dani Partridge
March 28, 2024
This dealership has been going downhill. I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they I have had issues three of the last four times I had maintenance completed here. I used to really trust this dealership but I cringe everything they have my truck. The issues I've had: during a service they left the cabin air filter and cover in the floor board and my glove box left hanging open by the hinge. During the same visit I was charged for DEF that I didn't want. They ultimately made this right by refunding me the DEF. During another visit I had a routine service and they didn't get the oil filter tight. I bought this when I got home and took it back. They said they didn't have anyone available to top off my oil. I demanded it get corrected and finally they did make it right. Most recently they replaced a coolant bypass valve under warranty and three days later I got another check engine light. They kept it four days just to tell me it had air in the cooling system. There wad coolant spilled in the engine bay that was not cleaned up. I had to ask them to make that right and they cleaned it up. I want to continue to use them for my future services but I am worried I will just get bad service. More
by MPSAMS1
Other Employees Tagged: Jeremy Cadle , Simon Pruitt
