Sam Oliver
Sam Oliver at Nucar Honda of Westford

Sam Oliver | Page 2

Service Lane Manager

Nucar Honda of Westford

299 Littleton Rd
Westford, MA 01886

not yet
rated
45 Reviews
not yet
rated

45 Reviews

Write a Review

Dealership Experience

10 yrs

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

45 Reviews of Sam Oliver

February 20, 2020

Dealership Rating
Employee Rating

I received excellent and timely service.Very I received excellent and timely service. Very professional and courteous. Everything was explained thoroughly before the services were provided and More

by Louise
Recommend Dealer
Yes

January 28, 2020

Dealership Rating
Employee Rating

Service department is just great ! Easy to make an appointment. Staff is very professional and responsive. 1-3 updates while vehicle is being serviced. Thank More

by PeterJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Waugh

Feb 03, 2020

Nucar Honda of Westford responded

Thank You PeterJP for your 5 star rating we appreciate it! Emma Carney Customer Relations Manger ecarney@bochhondawest.com

January 23, 2020

Dealership Rating
Employee Rating

CRV Small service at Boch Honda This job took way too long for a small job; I was waiting 2 hours without communication; then had to ask. Then it took 3 minutes more to finish. Not More

by SUEANDSTEVESMITH004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

January 20, 2020

Dealership Rating
Employee Rating

Nice folks in the service dept.. the shop is well run and respects the customers time and intelligence....hearing Ernie Boch’s voice o the recorded message is.. er... whatever More

by BRANDON.BILL
Recommend Dealer
Yes

Other Employees Tagged: Garrett Hasanbasic , David Lamb

January 08, 2020

Dealership Rating
Employee Rating

Scheduled an appt for a basic oil change and it took over 2 hours without any updates until I went up to ask what was the delay More

by SHERMAN21
Recommend Dealer
No

January 08, 2020

Dealership Rating
Employee Rating

They competed the work as expected. the price was the amount quoted. Sam did a reasonable job keeping me up to date on the repair. More

by careyda
Recommend Dealer
Yes
Jan 08, 2020

Nucar Honda of Westford responded

Thank you, careyda for your 5-star rating! We're glad to hear about your experience with us in our service department and we hope to see you again!

January 08, 2020

Dealership Rating
Employee Rating

These guys provide great service and they are very friendly. They remember you and make you feel like they really care about giving you a better than fair deal!!! More

by ZHIHIHFFFENG
Recommend Dealer
Yes

Other Employees Tagged: CJ Caldwell

December 23, 2019

Dealership Rating
Employee Rating

Painless The work and options were clearly explained and completed in a relatively short time. The price was explained in advance and was fair. The waiting are More

by ADRIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2019

Nucar Honda of Westford responded

Thank you, ADRIEN for your great rating and review! It's a pleasure to hear of your experience with us and we hope to see you again!

December 11, 2019

Dealership Rating
Employee Rating

Sam was very accommodating ! Everyone there is pleasant! I went for sn inspection sticker and check winter items! As it turned out 1,000.00 dollars and 3 1/2 hours later I left! More

by POLLYREPUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 04, 2019

Dealership Rating
Employee Rating

Oil change and rear brakes As usual, excellent experience, fast, professional and thorough. Sam was terrific - informative and helpful, but no pressure. Made arrangemen More

by WJFITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2019

Nucar Honda of Westford responded

Thank you, WJFITZ for your great review! We're so glad to hear of your experience with us and we will certainly let Sam know as well. We look forward to seeing you again!

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