Sam Pacella

Dominic was super! He was very attentive but not over-bearing. Also, he even came in on his day off to finalize the sale & waited until I was ready and he opened my doo He was very attentive but not over-bearing. Also, he even came in on his day off to finalize the sale & waited until I was ready and he opened my door to personally congratulate me & away I went in my 2021 VW!! More

by KATHITOMCICS Verified Customer Verified Customer

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Had a 2:30 appointment. They didn’t take my vehicle in till 3:15 so I was there for a hour and a half for a simple oil change. The woman on the phone who made the appointm They didn’t take my vehicle in till 3:15 so I was there for a hour and a half for a simple oil change. The woman on the phone who made the appointment was the only friendly person..I felt like I was bothering everyone else like they were doing me a favor. More

by BILLVANPELT62 Verified Customer Verified Customer

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Sold a car with metal fragments in transmission and found this out after only having it 5 days. And it’s still my problem to fix? Make it make sense this out after only having it 5 days. And it’s still my problem to fix? Make it make sense More

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Chris the service manager is good at explaining and offering service recommendations on our vehicles. offering service recommendations on our vehicles. More

by sarahjsagl Verified Customer Verified Customer

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Everyone is very kind and helpful. They make sure that everything is taken care of. They make sure that everything is taken care of. More

by raffaelejuliana Verified Customer Verified Customer

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They were very helpful when it came to buying the vehicle I was looking at. Once it came to questions I had they answered them pretty well. I was looking at. Once it came to questions I had they answered them pretty well. More

by DALEJR93 Verified Customer Verified Customer

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Service was great and car was done on time. No other comments. Thank you Rich No other comments. Thank you Rich More

by RICHARDCROOKS91267 Verified Customer Verified Customer

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Allen S. Good man to deal with gave my wife and I a tour to show us the facility and employees, explained the vehicle got a deal we could afford. When I need Good man to deal with gave my wife and I a tour to show us the facility and employees, explained the vehicle got a deal we could afford. When I need service Ciocca is were I'll go.Thanks. More

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Honestly super nice employees and they really help me get what i need done without over charging me what i need done without over charging me More

by BPCHANTELAU Verified Customer Verified Customer

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Purchasing a pre-owned Chevrolet Equinox LT from Ciocca Chevrolet in Quakertown was an absolutely positive experience. Let me begin by stating that I live on Long Island and that there certainly a lot of Chevrolet in Quakertown was an absolutely positive experience. Let me begin by stating that I live on Long Island and that there certainly a lot of Chevy dealers between myself and Ciocca, 162 miles away. Why did I purchase from Ciocca? From the moment I made contact with their online sales department (Keila) I was immediately comfortable. The price was the price and that was the price. The only thing additional was a document fee and that was it, plus tax and tags of course. No dealer prep fee, no mandatory window etching, etc etc. I had some further questions which required Sam to jump in, and he was awesome. When I arrived after a lengthy commute (Amtrak to Ardmore) the dealership sent someone to pick me up so as to avoid a costly Uber fare. Upon arrival, I was greeted with smiles and the car was exactly as promised/advertised online. We were very particular about the type of Equinox we were looking for and this one checked all the boxes, especially with very low mileage. There was absolutely no-upsell or pushiness on anything, including the extended warranty- which I brought up and and where I found their pricing to be incredible. From arrival time at the dealership I was fully wrapped in about 90 minutes, including the test drive. My only regret about dealing with Ciocca Chevrolet is that I do not live closer where I can take advantage of all of the benefits they include when you purchase a pre-owned vehicle from them. I have purchased quite a few vehicles in my time and Ciocca is easily ranked at the very top in terms of overall satisfaction. More

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