Sam Raabe | Page 13

After having had a horrible experience at Hondaland in Tampa, I was looking for someplace else to have my new 2011 CRV-EXL serviced besides there... Hondaland had lied to me and my husband to sell us our Tampa, I was looking for someplace else to have my new 2011 CRV-EXL serviced besides there... Hondaland had lied to me and my husband to sell us our new 2011 CRV instead of a 2012 in October 2011 by telling us that there was NO difference except a few cosmetic changes between the 2011 and 2012 so we should take the lease deal on the 2011 instead of waiting for a 2012. They said they were not on the lot yet. Just a month or so later Hondaland sent us one of their mass mailings about how dramatically changed the new 2012 CRV was from the 2011 with now standard fog lights, backup camera and econo mode engine features along with other upgrades.. plus.. the lease payment was much less now for the same car, and at other Honda dealerships we received mailers indicating even less payments and no down payment required.. we had put $2K down and were paying well over $100 from what they were advertising! We were disgusted and let them know the answer basically was "uhh"... or in effect so what... So we went to Brandon Honda, they had sent a Memorial Day flyer out with great prices on the 2012's. My mother and I had gone there to "check them out" earlier and Grant Hocking had spent well over an hour with us graciously looking at the various models and explaining all the features on them with a great easy going no pressure attitude. Although my mother and I had told him we were just window shopping he was extremely helpful and went out of his way to take all the time we needed to show us around. So now several weeks later we had come down again since I wanted my husband to go with me to see what he thought of the new 2012 Honda Crosstour that I had seen then. He was sold and their great sales manager Sam and then Finance Rich and Hassain were so easy to work with and gave us a screaming deal on our new lease of the 2012 Crosstour! We are happy to have found these folks and want to let anyone else out there to give them a try and see how different this dealership is! Go see Grant and enjoy the day. More

Print

Having a career in customer service it is important to me that I receive the best in customer service. Brandon Honda gave me that. Tony Montesano was all about customer service and satisfaction. No pressu that I receive the best in customer service. Brandon Honda gave me that. Tony Montesano was all about customer service and satisfaction. No pressure, not pushy, not over agressive. Sam worked the numbers that put us in a new Pilot. Hassan did the paperwork and did it with ease. I would HIGHLY recommend Brandon Honda and Tony as your sales consultant. (Get Sam to work his magic) It was a very good experience. More

Print

Brandon Honda was my first stop, I had seen their ad in The Tampa Tribune and decided to go to Brandon to car shop, I ended up buying a new Honda Accord! I had not even planned on buying a car yester The Tampa Tribune and decided to go to Brandon to car shop, I ended up buying a new Honda Accord! I had not even planned on buying a car yesterday. I was dreading doing the shopping and having to deal with sales people but it was a great experience they made it pleasurable. I'm very impressed that the service dept is open on Sunday's. I would highly recommend Brandon Honda, Accord was my 1st choice and I'm so glad I could get it-also they gave me a GREAT price on my trade in More

Print

Tim, Tony, and Sam were very nice to work with. Tony greeted us as soon as we arrived and offered his help. After I described what I was looking for, Tim joined also joined us because Tony was new and greeted us as soon as we arrived and offered his help. After I described what I was looking for, Tim joined also joined us because Tony was new and he was helping him. We test drove a Pilot and then a CR-V and we wound up buying the CR-V because that made the most sense for our budget. Sam helped us by coming up with a number I could be happy with as a payment. I originally thought I wanted to lease but due to our trade in, interest rates, etc., he told me it would actually be better for me to buy versus lease. I had never thought of that as an option so I was really happy he came up with it. It made me feel much better about the deal. Throughout the whole process, everyone was really nice, not pushy, and seemed to genuinely want to help me. I was very happy to be Tony's "first sale". I would definitely recommend Brandon Honda to anyone who was in the market to buy a car. Thanks! Debbie Roller More

Print

Everyone there was very nice and went out of there way to get me a car. It was a very long and trying process. Thanks get me a car. It was a very long and trying process. Thanks More

Print

I read about this dealership while researching cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by cars/dealerships online. After three months of car shopping, I was ready to make a purchase, & thought they were worth a try, as I was impressed by their warranty. Internet salesman, Tim was very responsive and personable. I was contacted immediately after filling out my information online, and met with him shortly after that. I had previously test-drove a CR-V at a dealership in Tampa, so I knew that was the car. Armed with the new Consumer Reports auto issue, I was prepared to negotiate. Sean was extremely fair, and I was very satisfied with the price I received on the new car. I did have to wait a week for a car with the color/interior of my choice, but that was okay. When the car came in, I made my final test drive, & Tim patiently explained all the settings for the various electronics, how the seats folded down, etc. The only delay was waiting about 45 mins. for a finance person to become available to complete the final paperwork (even though I wasn't financing). This only took about 15 mins. to complete, but for a 5 star rating, Honda would have to have more finance people on hand so the wait wouldn't take so long. I was there for 4 hours total (including test drive, vehicle familiarization, car trade-in [was inspected on previous visit]/registration paperwork transfer & payment. Sam was my finance person & was very nice. All staff that I came in contact with were very friendly. More

Print

I only came in to get the 45K servicing done on my 2008 Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I hav Honda Civic but left driving a 2012 Honda Sport Fit. The sales department experience was as pleasant, positive, and outstanding as the service I have received since bringing my car there since Jul 2009 when I moved from Indiana. Tony was very knowledgable about the vehicle, didn't pressure to me to purchase the vehicle, helped set up an appointment to have an aftermarket product installed, and has continued to take the time to answer my questions with a very personable and positive attiutde. Chris was very upbeat, pleasant, flexible when I requested changes to the initial paperwork he presented to me, and didn't try to talk me into buying a higher price vehicle because of my credit score. Sam was very professional, thorough,and had alot of paperwork for me to sign. Sam has continued to be professional and positive even though I have made several adjustments to the original purchase agreement. The overall experience was great - I even got an IPAD2 but I was disappointed with the amount I was given for my trade-in. More

Print

Working with this dealership was the best experience I ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in ever had! Not only was everyone friendly, courteous, and patient but they helped me through every step of getting a new vehicle for the first time in my life. Larry Larose was very kind over the phone and made sure that I was taken care of from the very beginning. Even Sam Raabe from finance was patient, honest, and probably one of the funniest people you can talk to. I had an awful headache when I came through the door but by the time I left I was carefree happy and 100% satisfied with working Brandon Honda. More

Print

I dreaded having to go shop for a new car. The stress, the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyab the haggling, then the seller acting like they are doing you a favor letting you buy a car. My experience with Brandon Honda was a positive, enjoyable one. Jovino Castro walked around the car lot with me, looking at the available models and different colors, in the Florida afternoon sun with no complaint. I got a new car I love with a lower monthly payment. How much better can it get? More

Print

These gentlemen were very helpful, polite and informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left w informative. They answered all our questions concerning the Ridgeline. How good were they? We had not planned on buying a vehicle that day but left with one. More

Print