Sam Raabe
Sam Raabe at Brandon Honda

Sam Raabe

General Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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3.7
126 Reviews
3.7

126 Reviews

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126 Reviews of Sam Raabe

May 05, 2026

Dealership Rating
Employee Rating

Dealership charges $1,397. 00 for a allegedly 140 point inspection of used vehicle. When in fact all they do is an $1,397.00 oil change . I bought a 2024 Chevrolet pickup with 1 More

by Jimthorpe1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Hudak, Shawn Meyer

May 05, 2026

Brandon Honda responded

Thank you for sharing your feedback. I’m very sorry to hear about your experience and the concerns you’ve had with your vehicle so soon after purchase. That is certainly not the outcome we want, and I understand how frustrating it must be to have your vehicle in service for an extended period. Our inspection process is intended to identify issues before delivery, and I regret that this has not reflected your experience. I would appreciate the opportunity to review the details of your vehicle and the work being performed so we can ensure everything is being addressed properly. Please reach out to me directly so I can look into this further and assist. Rachel Van Hart Director Fixed Operations Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

May 01, 2026

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I had an unusual problem with this dealership when first purchasing a car, but I talked with Sam Raabe and he was able to make it right in a big way. I am now happy with my vehicle and service. More

by probertgillian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2026

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Sold me a vehicle with a major oil leak. Lied about the previous use. Very shady dealership. More

by Autopro68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 16, 2026

Brandon Honda responded

Thank you for bringing this to my attention. I’m very sorry to hear about your concerns — that is not the experience we want for our customers. Issues involving vehicle condition and prior use are taken seriously, and I would appreciate the opportunity to review this in detail. Please contact me directly so we can look into what occurred and work toward a resolution. Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

April 02, 2026

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I recently purchased a 2026 Honda CR-V and am happy with the vehicle itself. The sales process was generally fine, but I had a concerning experience during financing. After agreeing on an out-the-door pr More

by HondaOwner91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ayman Ramadan, Alysa Bandola

Apr 10, 2026

Brandon Honda responded

Thank you for taking the time to share such a thoughtful review. I’m glad to hear you’re enjoying your new CR-V and that our team was able to respond quickly and work toward a resolution that you felt was fair. That said, I understand your concerns regarding the clarity of the financing process. You should always feel fully informed and confident in every part of the transaction, and I appreciate you bringing that feedback forward. It’s something we take seriously and continue to work on across all levels of the experience. We truly value your loyalty to the Honda brand and your business with us. Thank you again for giving us the opportunity to address the situation, and we’re here if you ever need anything moving forward. Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

March 06, 2026

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We were lied to about car being smoked in. That was one of the 2 requirements we wanted was a car NOT smoked in. Found out later they had put an ozone machine in it to hide the smell. The smel More

by Kayle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nathaniel Ortiz , Jorge in finance 1 star

Mar 06, 2026

Brandon Honda responded

Thank you for sharing your experience, Kayle. I’m very sorry to hear how frustrating this situation has been for you and your family, especially when purchasing a vehicle for your daughter. I understand your concerns regarding the odor in the vehicle and the delay in receiving your registration materials and paperwork. That is certainly not the experience we want our customers to have. We strive to be transparent about the condition of every vehicle, and I regret that you feel this was not the case. I would appreciate the opportunity to review the details of your purchase and the follow-up communication so we can better understand what occurred and determine how we may assist further. Please feel free to contact me directly so we can discuss this together. Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Apr 02, 2026

Kayle responded

I would like to revise my star rating for this dealership to a 4. I am only doing so, due to Justin Jarrell, the General Sales Manager, at Brandon Honda. Justin responded very professionally and addressed each issue we had with the upmost sincerity to try and help resolve our concerns. Although, some of the issues couldn't be resolved (like not getting paperwork at time of purchase, being told the car wasn't smoked in, etc), they were heard and we were given the assurance communication would be made. Plus, we were compensated for an additional detail if needed for the car. Thank you so much Justin for your time and kindness in helping with a resolution to our concerns. If you need a reliable car, go see Justin at Brandon Honda!

February 16, 2026

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This dealership was not upfront about their pricing and the lease inclusions and management refused to acknowledge the problem. More

by mrl071388
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Hart, Miguel Silfa , Ivan in Finance

Feb 17, 2026

Brandon Honda responded

I’m sorry to hear you feel this way about your experience. Transparency in pricing and lease terms is extremely important to us, and it’s concerning to hear that you left feeling otherwise. I would appreciate the opportunity to review your deal and better understand where the disconnect occurred. Please contact me directly so we can discuss your concerns and work toward clarity. Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

February 15, 2026

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What can I say, my husband Eddie Guadalupe was great as he got me a car I never expected to recieve. I totally recommend Eddie Guadalupe for your next vehicle, new or pre-owned. You won't be disappointed. More

by jrguadalupe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2026

Brandon Honda responded

Thank you for sharing your experience with us. We’re grateful for your business and your kind words. Justin Jarrell General Sales Manager Brandon Honda

November 26, 2025

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Employee Rating

Big thank you to Sam Raabe. I brought an issue to his attention and he helped resolve the situation. Appreciation to Daniel Jordy as well for facilitating. More

by dan.w.crawford
Recommend Dealer
Yes

Other Employees Tagged: Brody Raeke , Anh Tran

October 30, 2025

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Employee Rating

I'm sort of spoiled with the level of service I've come to expect from my BMW Ownership so candidly, my expectations were low going into the Honda buying process. Man was I wrong. Fernando was a pleasure More

by jayhawkee83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ebony Brown, Fernando Robles

Nov 12, 2025

Brandon Honda responded

Thank you for sharing this fantastic feedback! I’m glad Fernando, Sam, and Ebony exceeded your expectations and made your experience straightforward, fair, and enjoyable from start to finish. We truly appreciate your trust in Brandon Honda and are grateful for the opportunity to earn your business. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

October 29, 2025

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Employee Rating

I went there with a pre approval check, once I handed it over couldn’t get it back. I was sold a lemon and even worse the warranty wouldn’t cover any issues! They stopped helping after I said I didn’t want More

by Don’tbuyusedfromMATILDASDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 04, 2025

Brandon Honda responded

Thank you for bringing this to our attention. I’m very sorry to hear about your experience and the concerns you’ve raised — that’s certainly not how we want any customer to feel. Unfortunately, I’m not able to locate your information under this username, and I’d like the opportunity to review your situation in detail to understand what happened and see how we can help. Could you please reach out to me directly at 813-664-1234 or justin@brandonhonda.com with your full name and the vehicle information? That will allow me to personally look into your file and address your concerns properly. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

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