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Mercedes-Benz of Chicago

Chicago, IL

4.6
1,234 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,234 Reviews of Mercedes-Benz of Chicago

July 29, 2026

Mercedes Benz of Chicago - Double, Triple check EVER detail they give you. They sent us all the paper work stating the vehicle was Certified Pre Owned. We even double checked with them directly via em More

by martinrbenning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karolina CAbaj
Jul 29, 2026 -

Mercedes-Benz of Chicago responded

Hello, we're disappointed to hear of the negative experience you had at our location. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (773) 295-2233 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 27, 2026

Everyone is very friendly and helpful. They aren’t pushy and help you make buying or servicing your car very easy. More

by azwarycz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ruiz
Jul 29, 2026 -

Mercedes-Benz of Chicago responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

July 25, 2026

This dealership does make every effort to make your experience stress free. They have friendly, professional, and efficient staff. More

by TigerLeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Sepulveda
Jul 29, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Chicago! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2026

Fun test drive with Antonio No pressure from sales to purchase. Overall one of the best used car purchase experiences I've had. More

by Eponymous
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Wright, Raul Valle
Jul 25, 2026 -

Mercedes-Benz of Chicago responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2026

The service and the personnel all were excellent, and efficient and i had the car back the same day. More

by rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 10, 2026 -

Mercedes-Benz of Chicago responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

The service was excellent, professional, and efficient. Everything was completed quickly and exceeded my expectations.” More

by 65ella10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 10, 2026 -

Mercedes-Benz of Chicago responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2026

This dealership was very impressive the building was clean and the staff was very friendly More

by agev1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 30, 2026 -

Mercedes-Benz of Chicago responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2026

People are friendly and respectful and want to make a deal. Had a pleasant time More

by rgarza5646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Cervantes
May 28, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2026

Great to work it. Nice people to try and buy a car from. Very helpful More

by Brooksl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
May 27, 2026 -

Mercedes-Benz of Chicago responded

Hi, we really appreciate your positive review! If you ever need help, just give us a call. Happy motoring!

May 18, 2026

Allias Roberts-Burnett was both professional and pleasant. He explained everything to me. He was patient with delays caused by me. The dealership was beautiful. Loved the spacious garage and clea More

by lavistamarable
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allias Roberts-Burnett
May 20, 2026 -

Mercedes-Benz of Chicago responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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