"Sam was our new sales person, and he was amazing!! I have..."
Sam was our new sales person, and he was amazing!! I have refer some of our family, and friends to him. He is Amazing, and trustworthy!!
"Sam did a great job to get the car i was looking for at..."
Sam did a great job to get the car i was looking for at the best possible price. We was very transparent and focused in providing an excellent service
"I purchased a 2019 CPO GLS 450 and my salesman was Sam..."
I purchased a 2019 CPO GLS 450 and my salesman was Sam Tomaino. Sam went over and above the norm to ensure my buying experience was exceptional. If you're looking for a Benz you can't go wrong with Sam. He delivered the car (90 mile drive) and never complained about a thing. I can be a difficult guy to deal with and Sam never lost his cool and ensured my buying experience was top notch.
"This is my third time working with MB of Chicago. Leon,..."
This is my third time working with MB of Chicago. Leon, Travis, Sam, Kelly, and Justine are great people to work with, would highly recommend these guys.
"Sam was great - my purchase experience was fair and quick..."
Sam was great - my purchase experience was fair and quick - would highly recommend - I was only there for 2 hours and left w a new pre owned car for my self
I am very happy - Thank you Sam
"Sam is the best! He’s very kind and patient and helpful...."
Sam is the best! He’s very kind and patient and helpful. This is not my first time purchasing from him and each time is only a better experience!
"One of the best car buying experiences we have ever had...."
One of the best car buying experiences we have ever had. Pricing and financing process were both exceptional. Salesman was courteous, knowledgeable and professional. Would definitely recommend Mercedes-Benz of Chicago !
"Sam was great!"
- Juan da Man
This is my 2nd MB with you guys. Both experiences (back in 2016 with another salesman) and this week with Sam were superb! Sam went out of his way to discuss, show me and let me test drive every car I brought up. I had to tell him "Ok, I can't continue test driving cars because the more cars I drive, the more options I have, and the more confused I get." (It was like being a kid in a candy store.) All along he presente me buying and leasing options for all the different cars. He was very friendly and extremely patient. I will continue getting my MBs from Sam at this dealership.
"best dealership and best sale man in Chicago "
ALL STAFF WAS VERY MICE ESPECIAL SAM TOMAINO he wasa very helpful and he offers very nice service and he help me to make the decision to buy this car
Other Employees Tagged:
"Great Salesman/Horrible Finance guy!"
I was taken very good care of by Sam Tomaino. He was kind, professional, courteous, and he even drove to my house to pick me up. He made my car buying episode nice. HOWEVER after Sam, I met with the finance guy. He said his name was Roy Woodson? Anyway, he changed the deal. Suddenly the car they advertised with a warranty -had none. This meant I had to pay for 2 more warranties instead of the bumper to bumper warranty that had been mentioned in the advertising. Somehow, even though I paid $5000 down on the car then another $495 down on the warranties that all changed. He modified the paperwork to show that I still owed $21k for a car that they had listed for $19k. They let me take the car home thinking that everything was handled and they told me that I would need to make my first payment on August 5th, 2019. They provided a paper tag for my windshield. Well I have recieved a number of calls from Roy and a few from Sam saying that I needed to provide more documentation for a loan they had told me was already in place. I did just that and then Roy conveyed that everything was fine. I recieved a telephone call from the lender confirming and conveying that they were going forth with the loan. I thought finally! Sheesh! But Roy called again to say that that loan had not gone through. After that I began receiving more than a dozen decline letters from a number of banks. Most car dealers have in-house financing but these guys used my credit information to destroy my credit. Something I have worked diligently to build. I am still waiting on for the title to sent to the lender and for my documentation to be made available to me and the state of Indiana so I can drive the car. I dont know whether I should worry that I have been taken advantage of because I am a woman or discriminated against because I am disabled. I need some real help here to make these people do the right thing! I am worried that they are trying to keep my down payment then not do their job of getting the financing done and later intend to come repossess my car. Its wrong! Its unfair! Dont let them get away with this atrocity! AND dont fall victim to them yourself.I feel like I need a consumer advocate just to get through this nightmare. Best wishes and good luck...
Other Employees Tagged:
Roy Woodson, finance department. Very disappointing.