Samantha Abbott

Wasn’t happy with the fact they wouldn’t give me a trade on value on my car unless I said for sure I wanted theres. I kinda wanted to know what mine was worth so I could decide b on value on my car unless I said for sure I wanted theres. I kinda wanted to know what mine was worth so I could decide b More

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Exelent service When entering the dealership Samantha Abbot greeted me with a big smile and enthusiastic attitude even though I told her I was looking at a lower pric When entering the dealership Samantha Abbot greeted me with a big smile and enthusiastic attitude even though I told her I was looking at a lower priced used car they had there. There was a mechanical issue with the car which she took charge of and got fixed for us and kept us informed on the status day by day. Samantha made my car buying experience pleasureable instead of what it usually winds up being. Thanks for the good service Samantha! More

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Easy used car experience This was my first car purchase and it was much easier than I anticipated! I had located a used car I was interested in at Walser Acura and initially c This was my first car purchase and it was much easier than I anticipated! I had located a used car I was interested in at Walser Acura and initially contacted them through cars.com. The process of test driving, putting down a deposit, exploring financial options and closing the deal was smooth and easy. Samantha, my sales contact, was easily reached by text, call and email with any questions or concerns I had. I can't recommend working with her more!! More

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Buy new car My husband and I are very please with the help of samantha Abbott. She has been doing an excellent job with customers. She knows what was expected o My husband and I are very please with the help of samantha Abbott. She has been doing an excellent job with customers. She knows what was expected off from us customers. Excellent customer services and very helpful. She shows me all the things I needed th o know about my new car. Love her and will be back for sure More

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Will never buy from Acura if Wichita again I purchased my Ford Explorer from Acura of Wichita almost 60 days ago. I waited to do this review to see if the dealship would make things right first I purchased my Ford Explorer from Acura of Wichita almost 60 days ago. I waited to do this review to see if the dealship would make things right first. To start with, when i was doing the paperwork for the purchase of my new car, i felt very pressured to purchase the extended warranty. When I didn't, you could tell that everyone's hospitality had instantly changed. I was told that they could not find the owners manual and that it would be mailed to me when they do. I still have not received the owners manual for my car. Today I finally decided to go to a different dealship and pay for my keypad code to be reset myself considering its been almost 60 days with no success from the dealship. 3 Days into owning The car I had a tire pressure sensor light come on, my automatic seat quit folding up, both of my keys wouldn't work from time to time, and my trunk wouldn't pop with The bottom. I called the dealship and no one seem to know how to do anything on the car (check tire pressure, figure out why the trunk isnt popping, etc) and could not ever get a hold of The manager who previously owned The car. Instead I was just told that "That is the reason we sell these extended warranties, because used cars have things go bad sometimes. Which just upset me even more, because I shouldn't have all these things go wrong within the first couple days of owning it! It happened to be that the car was owned by the manager of the dealship before I purchased it. Numorous times i have called with questions about the car and with no owners manual i couldnt figure it out myself. She still hasn't found the manual or the keypad code and it's been almost 60 days later. Also, my messages to the manager were RARLY returned. I will never be buying again or recommending this dealship to anyone. I feel that they have never made anything right with me and the only good experience I had with the dealship was Samantha and Dave who helped me find the vehicle which would fit my needs. More

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Best buying experience ever! Acura of Wichita is by far the best dealership at ever done business with. From dealing with Doug Porter the sales manager and also team member Saman Acura of Wichita is by far the best dealership at ever done business with. From dealing with Doug Porter the sales manager and also team member Samantha, it has been top notch across the board. Don’t say that lightly. But I said no and genuine apart they went above and beyond without pressure and simply answered my questions, and treated me with integrity and respect They did not push her sway me one way or another they just help me make a good buying decision. More

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Excellent staff overall my experience was fantastic it was my first vehicle purchase and they didn’t pressure me into anything, were very understanding of my budget a overall my experience was fantastic it was my first vehicle purchase and they didn’t pressure me into anything, were very understanding of my budget and my needs! The staff was friendly and very patient. More

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Perfect experience Will buy from Samantha again, love the Mdx hopefully will find us the tlx or TL we are looking for. Keep up the good work!!!! Will buy from Samantha again, love the Mdx hopefully will find us the tlx or TL we are looking for. Keep up the good work!!!! More

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Sales gets the business, service keeps it Appreciate their willingness to come to me and work with my busy schedule. Had Claudia not offered me an overnight loaner and been so flexible with me Appreciate their willingness to come to me and work with my busy schedule. Had Claudia not offered me an overnight loaner and been so flexible with me being out of town, I never wouldve looked to trade. The sales people are great but having an exceptional service team that will come to me will keep my business since I’m from a small town that can’t service the car. All people I dealt with were very friendly. More

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2014 Acura MDX Overall great experience. Samantha was knowledgeable about the product, answered my questions and was not high pressure. Thanks for making it an easy Overall great experience. Samantha was knowledgeable about the product, answered my questions and was not high pressure. Thanks for making it an easy process to purchase a great car. More

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