Acura of Wichita

Luke was great to work with during my used MDX purchase. All at the dealership were friendly & helpful. Trade in was fair too. Good experience.

When entering the dealership Samantha Abbot greeted me with a big smile and enthusiastic attitude even though I told her I was looking at a lower priced used car they had there. There was a mechanical issue with the car which she took charge of and got fixed for us and kept us informed on the status day by day. Samantha made my car buying experience pleasureable instead of what it usually winds up being. Thanks for the good service Samantha!

We bought a used MDX and Conner helped us. He was very informative and never made us feel like he was rushing through the process. He sat in the vehicle with us and explained how to operate all of the electronics and we asked many questions. Wes, his manager was also very friendly and helpful. This is a dealership that I believe would make anyone feel welcome without making you feel pressured.

Earl wood was simply amazing very kind and helpful his knowledge about the car made me very comfortable I would highly recommend him to everyone thanks for for your kindness

This was my first car purchase and it was much easier than I anticipated! I had located a used car I was interested in at Walser Acura and initially contacted them through cars.com. The process of test driving, putting down a deposit, exploring financial options and closing the deal was smooth and easy. Samantha, my sales contact, was easily reached by text, call and email with any questions or concerns I had. I can't recommend working with her more!!

My husband and I are very please with the help of samantha Abbott. She has been doing an excellent job with customers. She knows what was expected off from us customers. Excellent customer services and very helpful. She shows me all the things I needed th o know about my new car. Love her and will be back for sure

I purchased my Ford Explorer from Acura of Wichita almost 60 days ago. I waited to do this review to see if the dealship would make things right first. To start with, when i was doing the paperwork for the purchase of my new car, i felt very pressured to purchase the extended warranty. When I didn't, you could tell that everyone's hospitality had instantly changed. I was told that they could not find the owners manual and that it would be mailed to me when they do. I still have not received the owners manual for my car. Today I finally decided to go to a different dealship and pay for my keypad code to be reset myself considering its been almost 60 days with no success from the dealship. 3 Days into owning The car I had a tire pressure sensor light come on, my automatic seat quit folding up, both of my keys wouldn't work from time to time, and my trunk wouldn't pop with The bottom. I called the dealship and no one seem to know how to do anything on the car (check tire pressure, figure out why the trunk isnt popping, etc) and could not ever get a hold of The manager who previously owned The car. Instead I was just told that "That is the reason we sell these extended warranties, because used cars have things go bad sometimes. Which just upset me even more, because I shouldn't have all these things go wrong within the first couple days of owning it! It happened to be that the car was owned by the manager of the dealship before I purchased it. Numorous times i have called with questions about the car and with no owners manual i couldnt figure it out myself. She still hasn't found the manual or the keypad code and it's been almost 60 days later. Also, my messages to the manager were RARLY returned. I will never be buying again or recommending this dealship to anyone. I feel that they have never made anything right with me and the only good experience I had with the dealship was Samantha and Dave who helped me find the vehicle which would fit my needs.

I would recommend my friends to Earl. He friendly and help you with all you need to make sure u happy when u got your car and important thing is good deal to me!!! Thanks Earl!!!

Acura of Wichita is by far the best dealership at ever done business with. From dealing with Doug Porter the sales manager and also team member Samantha, it has been top notch across the board. Don’t say that lightly. But I said no and genuine apart they went above and beyond without pressure and simply answered my questions, and treated me with integrity and respect They did not push her sway me one way or another they just help me make a good buying decision.

This entire team needs to be commended! From the moment I met Earl Wood he displayed genuine interest in what I wanted in my dream Acura MDX . Earl spent a great deal of time with me never wavering in his interpersonal skills or patience. When I met Doug Porter and the General Manager Matthew Kowalski I knew I was dealing with impeccable leadership. This team has made a lifetime raving customer out of me. As a business owner I know first hand the importance of referrals from customers they have mines. Sincerely Regina Miller