Samantha Norris
Samantha Norris at Tom Clark Auto Park

Samantha Norris

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
482 Reviews
4.8

482 Reviews

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482 Reviews of Samantha Norris

February 27, 2026

Dealership Rating
Employee Rating

No apt was no problem worked my truck right in. Only issue did not reset oil change back to 200%. More

by darrel.gaffney
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

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Very professional kept me informed on progress and got me a comparable loner truck as soon as possible. Received my truck back clean and have no issues. More

by thejetmec
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Recommend Dealer
Yes

February 24, 2026

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Everyone was friendly and helpful & and the waiting area was comfortable. Wait was long however More

by bonniesloan
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Recommend Dealer
Yes

February 20, 2026

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Well pleased with the purchase of my new vehicle and the up front price without beating around the bush! Jacob Rice was very knowledgeable and helpful. Service was excellent! More

by akglenn1961
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Recommend Dealer
Yes

Other Employees Tagged: Will Lewis, Jacob Rice

February 12, 2026

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Tom Clark Auto Park made my oil change visit extremely easy; with their no appointment required approach to minor service issues. They are by far the most cost effective oil change provider for my 2020 G More

by CADDOJUMPER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Mike Belew

Feb 13, 2026

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that your oil change visit at Tom Clark Chevrolet was easy and cost-effective for your 2020 GMC Sierra 2500 diesel truck. Our no appointment required approach is designed for your convenience, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon for your next service! Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 10, 2026

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Never had a bad experience with the service department. They always had my truck done on time and communicated well. Great job as always More

by ah64acc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 10, 2026

Tom Clark Auto Park responded

Thank you for your kind words! We’re happy to hear that you’ve consistently had a positive experience with our service department at Tom Clark Chevrolet. Timely completion and good communication are very important to us. We appreciate your support and look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 06, 2026

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Samantha is an exceptional advisor. Regardless of the challenges I present her, or the limited time I provide, she consistently delivers exceptional results. I am deeply appreciative of More

by ROY23
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Recommend Dealer
Yes
Feb 07, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about Samantha and her dedication to providing exceptional service. It's great to hear that she has been able to assist you with your truck, even under challenging circumstances. We look forward to serving you again at Tom Clark Chevrolet! Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 05, 2026

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Recently drove in with no appointment for an oil change and was in and out within an hour. Service has always been great 👍. Will recommend to friends. More

by ERICSCHMITZ0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Rachel Alvey , Jared Laska

Feb 05, 2026

Tom Clark Auto Park responded

Thank you for your fantastic review, Eric! We're delighted to hear that you had a quick and efficient experience at Tom Clark Chevrolet for your oil change. We appreciate your recommendation and look forward to assisting you and your friends in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 04, 2026

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Just provide wheel well liners in your trucks. Why put it on the front ones and not the rear? To get an easy $350? It's a truck, it needs bonnets where wheels spray xxxx...right? I don't mind payi More

by lholloway@carisls.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Wood

Feb 05, 2026

Tom Clark Auto Park responded

Thank you for your feedback regarding the wheel well liners on our trucks. We appreciate your insight and understand your concerns about the rear liners. At Tom Clark Chevrolet, we aim to provide quality vehicles that meet our customers' needs. Your input will be taken into consideration as our team continues to evaluate our offerings. If you have further suggestions or would like to discuss this matter, please feel free to reach out to us directly. Thank you for choosing Tom Clark Chevrolet. Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 04, 2026

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Employee Rating

They handled my repair quickly and they answered any questions I had. Their shuttle ran a little slow but it seemed to be a busy day. More

by charley gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Tom Clark Auto Park responded

Thank you for your feedback, Charley. It's great to hear that your repair was handled quickly and that our team was able to answer your questions. We appreciate your understanding regarding the shuttle service, as busy days can sometimes lead to delays. We hope to see you again at Tom Clark Chevrolet for any future needs. Sincerely, Tom Clark AutoPark Management | 940-591-9663

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