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Samantha Oliphant

Overview Reviews (483) Inventory (437)

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Samantha Oliphant

Samantha Oliphant | Page 34

Chevy Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9

483 Reviews

Overview Reviews (483) Inventory (437)

Dealership Experience

6 yrs

4.9

483 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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483 Reviews of Samantha Oliphant

May 22, 2024

Dealership Rating

Employee Rating

Samantha Oliphant gave me Excellent Customer Service. She took very good care of me and my 2019 Buick. She took very good care of me and my 2019 Buick. More

by rosalindemilyadair

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edwin Chan

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May 24, 2024 -

Tom Clark Auto Park responded

Thank you, Rosalind, for recognizing Samantha's excellent customer service when you visited us at James Wood Chevrolet Denton. We are thrilled to hear that you had a great experience with your 2019 Buick. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

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Employee Rating

Working with Samantha Oliphant was great. She kept me informed via text updates and was quick to respond to my questions. She kept me informed via text updates and was quick to respond to my questions. More

by MHARRIS22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 21, 2024 -

Tom Clark Auto Park responded

Thank you for recognizing Samantha's exceptional service at James Wood Chevrolet Denton! We're delighted to hear that she provided you with prompt communication and answered your questions efficiently. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 18, 2024

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Employee Rating

Along with Brian Fogle the service was great. My Canyon was in for an oil change and check engine light. My Canyon was in for an oil change and check engine light. More

by hardybirdhunter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 21, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your experience! We are thrilled to hear that you had a great service at James Wood Chevrolet Denton, especially alongside Brian. We were happy to help with your Canyon's oil change and check engine light. Looking forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

This was the best experience ever with a next to impossible time frame Michael and Mike made it happen, these guys are TOTALLY AWESOME!!!!!!!!! this will for sure be my go to dealership. impossible time frame Michael and Mike made it happen, these guys are TOTALLY AWESOME!!!!!!!!! this will for sure be my go to dealership. More

by sandefurshawn

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michel Woods , Mike Loch

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May 13, 2024 -

Tom Clark Auto Park responded

Thank you for the fantastic review! We are thrilled to hear that Michael and Mike were able to exceed your expectations and make your experience with us a great one. We are looking forward to being your go-to dealership in the future. See you soon at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

I dropped of somebody to pick up a vehicle that had a recall performed. After a hour +, I called my person to see if all was OK. I was told they never brought the vehicle up for pick up. I then called th recall performed. After a hour +, I called my person to see if all was OK. I was told they never brought the vehicle up for pick up. I then called the dealership and was told, "Sorry, we brought the wrong vehicle up. We will get it now". More

by KEN@ABLEMECH.COM

Verified Customer

Service Communication

Recommend Dealer

Other Employees Tagged: Cashier

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May 14, 2024 -

Tom Clark Auto Park responded

The incident you experienced with us at James Wood Chevrolet Denton is truly concerning and not reflective of our standards. Please reach out to us directly so we can address this matter promptly and ensure it doesn't happen again. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

Easy to make an appointment online. Service advisor was knowledgeable and friendly. Requested service was done on a timely matter. Service advisor was knowledgeable and friendly. Requested service was done on a timely matter. More

by DJROBESON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that scheduling your appointment online was easy and that our service advisor provided you with knowledgeable and friendly service. We're glad we could complete your requested service in a timely manner. We look forward to serving you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Employee Rating

Overall a great experience at this dealership, and the people are amazing at what they do. people are amazing at what they do. More

by EMMAGRACEEATON04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2024 -

Tom Clark Auto Park responded

Thank you for the kind words, Emma Grace! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. Our team is dedicated to providing exceptional service, and we're glad it showed during your visit. We appreciate your support and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

Dealership Rating

Employee Rating

Samantha took great care of me in record time. My recall was finished before the time promised. My only problem was after I got home, I realized there was some kind of overstay all over my car. My recall was finished before the time promised. My only problem was after I got home, I realized there was some kind of overstay all over my car. I did not call them back, but did have to wash my car to get whatever it was off my car. More

by LANABROBERG

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2024 -

Tom Clark Auto Park responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

May 03, 2024

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Employee Rating

They kept me informed of what was going on with my vehicle and checked back in a few days after I got it back. vehicle and checked back in a few days after I got it back. More

by brianwilkerson38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 06, 2024 -

Tom Clark Auto Park responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

Dealership Rating

Employee Rating

Basically, a good experience. Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or Samantha was very responsive and communicated well. They thought there was an issue with the transmission but did not communicate it very clearly or timely. Wanted me to leave the truck for up to 2 weeks until they could get to it!? More

by GWinegardner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Samantha

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May 03, 2024 -

Tom Clark Auto Park responded

Thank you for your honest feedback about your recent experience with us. We understand your concerns and would like to learn more about your experience. Please give us a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, James Wood AutoPark Management | 940-591-9663

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